Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Product Manager – GTS

Company: FICO

Location: Other US Location

Posted Dec 31, 2024

The text is a job description for a Product Manager role at FICO, a leading global analytics software company. The role involves shaping the vision and strategy of Platform services, collecting feedback from customers, developing and maintaining a strategic service roadmap, and collaborating with engineering and stakeholders to deliver value. The ideal candidate should have experience in software product owner or manager role, problem-solving skills, customer empathy, and basic technical understanding.

Regional Data Owner

Company: Fragomen

Location: Other US Location

Posted Dec 31, 2024

Fragomen, an AMLaw 100 firm and the leading global immigration services provider, is seeking a Regional Data Owner based in the United States. The role involves enhancing data quality, ensuring data standardization, and collaborating with data governance teams. The successful candidate will function as the central point of contact for data stewards, lead data requests, and develop regional data products. Benefits include 22 PTO days, medical, dental, and vision plans, and a 401K plan with company matching.

Regional Data Owner

Company: Fragomen

Location: Other US Location

Posted Dec 31, 2024

Fragomen, an AMLaw 100 firm and the leading global immigration services provider, is seeking a Regional Data Owner based in Costa Rica. The role involves enhancing data quality, ensuring data standardization, and collaborating with data governance teams. The successful candidate will function as the central point of contact for data stewards, lead data requests, and develop regional data products. Benefits include 22 PTO days, medical, dental, and vision plans, and a 401K plan with company matching.

Solution Support - Senior Engineer

Company: FICO

Location: Other US Location

Posted Dec 31, 2024

FICO is a leading global analytics software company that offers a world-class team opportunity for career growth. The company provides support for various cloud SaaS ASP and hosted solutions, requiring tenacity, exceptional diagnostic skills, and problem-solving abilities. The role involves working with a diverse set of enabling platform technologies, supporting FICO's most critical clients, and collaborating with product development, product management, and sales teams.

Product Development & Client Initiatives Manager

Company: Franklin Templeton

Location: Other US Location

Posted Dec 31, 2024

Franklin Templeton is seeking a Product Development and Client Initiatives Manager to join their Malaysia or Singapore office. The role involves driving product development initiatives within the APAC region, working closely with distribution teams, the Global Product Strategy team, and business partners. The manager will also be responsible for managing other projects and initiatives deemed of strategic importance across the distribution business in APAC.

Regional Data Owner

Company: Fragomen

Location: Other US Location

Posted Dec 31, 2024

Fragomen, an AMLaw 100 firm and the leading global immigration services provider, is seeking a Regional Data Owner based in Canada. The role involves enhancing data quality, ensuring data standardization, and collaborating with data governance teams. The successful candidate will function as the central point of contact for data stewards, lead data requests, and develop regional data products. The position requires a deep understanding of data usage, influence over stakeholders, and ability to grow and lead a team.

Sr FP&A Specialist

Company: Huntsman Corporation

Location: Other US Location

Posted Dec 31, 2024

Huntsman Corporation is seeking a Senior FP&A Specialist to support the GBS located in Heredia, Costa Rica. The position requires a Bachelor's degree in finance, business administration, or a related field, with at least 7 years of experience in financial roles. The candidate must have advanced English skills, proficiency in Microsoft Excel, PowerPoint, and Outlook, and strong analytical and communication skills. The role involves consolidating financial results, leading comprehensive planning and reporting activities, generating financial reports, and collaborating with division leadership.

Major Account Manager (German Speaker)

Company: DigiCert

Location: Other US Location

Posted Dec 31, 2024

The text describes a leading global security authority, DigiCert, that provides encryption trusted by major ecommerce brands, companies, and even surgically embedded pacemakers. They are looking for a Major Account Manager with German proficiency to join their GTM team in Germany, responsible for developing opportunities, collaborating with support resources, and serving customers in a trusted advisor role. The position is remote. The candidate should have 5+ years of software/technology/cybersecurity sales experience, excellent relationship-building skills, and knowledge of the data analytics industry.

Project Quality Engineer

Company: Convatec

Location: Other US Location

Posted Dec 31, 2024

Convatec is a global medical products and technologies company with a focus on solutions for chronic conditions. They have a strong presence in advanced wound care, ostomy care, incontinence care, and infusion care. The company has around 10,000 employees and operates in nearly 100 countries. They are committed to being caring for good and delivering benefits such as infection prevention, skin protection, improved patient outcomes, and reduced care costs. Group revenues in 2023 exceeded $2 billion, and the company is a constituent of the FTSE 100 index.

Manager, Connected Cars, Digital Solutioning

Company: Mastercard

Location: Other US Location

Posted Dec 31, 2024

The text describes a role within Mastercard's Digital Solutioning and Innovation organization, which is responsible for creating, building, and deploying digital products and solutions across multiple channels and verticals. The role involves working closely with global business partners, product development, technology, and user experience design teams to assess design and implement new digital products and services. The candidate should have a bachelor's degree in Engineering, Information Technology, Computer Science, or Management Information Systems, and expert-level technical experience in payments. The role requires strong analytical skills, project management, and communication skills. The candidate will report to the Director Digital Solutioning.

Process Quality Engineer

Company: Convatec

Location: Other US Location

Posted Dec 31, 2024

The text provided is a job description for a position at Convatec, a global medical products and technologies company. The role involves supporting production, process control, quality assurance, and continuous improvement initiatives. The individual will work on various projects, including process improvements, risk management, and validation. They are expected to have a bachelor's degree in a relevant field, at least 3 years of experience, and strong knowledge of quality management systems and tools. The company values continuous improvement, diversity, and equal employment opportunities.

FP&A Analyst - APAC

Company: FNZ Group

Location: Other US Location

Posted Dec 31, 2024

This job posting is for an FPampA Analyst position in APAC. The role involves working closely with the Head of APAC FPampA, the APAC CFO, and the broader APAC finance team to support business growth. Key responsibilities include budgeting, forecasting, project support, data management, and financial analysis. The ideal candidate should have 2-3 years of experience, CPACA preference, advanced financial modeling skills, and excellent Excel skills. The role offers a competitive salary, benefits, and global career opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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