Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Local Community Associate

Company: Custom Ink

Location: Other US Location

Posted Dec 31, 2024

The job posting is for a Local Community Associate position at Custom Ink. The ideal candidate will have sales and customer service experience, strong communication skills, and the ability to manage multiple priorities. The position offers competitive pay, benefits, and the opportunity to travel within the local market. The role is crucial in driving sales growth and fostering community ties.

Principal Sw Systems Engineer-9556

Company: Extreme Networks

Location: Other US Location

Posted Dec 31, 2024

Extreme Networks is a global leader in cloud-driven networking solutions, with over 50,000 customers worldwide. They offer top-rated services and support for digital transformation efforts, with double-digit growth year over year. The company values diversity and inclusion, and fosters an environment where every employee can thrive. They have hubs in various regions and offer a Principal Software Development Engineer position in Cloud Networking with Java/Golang development experience.

Data Entry - Collocamento mirato

Company: APM Terminals

Location: Other US Location

Posted Dec 31, 2024

APM Terminals is a global leader in port and terminal management, offering excellent container handling logistics solutions and maritime services. They pride themselves on innovation, collaboration, and operational excellence, with a presence in over 70 countries and a commitment to sustainability. They are looking for a part-time Data Entry Collocamento mirato to join their team in Vado Ligure.

Competency Team Leader

Company: Avetta

Location: Other US Location

Posted Dec 31, 2024

The role involves leading the worker competency management team, ensuring client workers meet competency requirements, and collaborating with other WCM teams. The position offers a hybrid schedule in Mount Maunganui or Auckland office. The essential duties include interpreting work type competency standards, ensuring requirements are met, and supporting the development of worker training and assessment plans.

OTC Accounting Assistant

Company: APM Terminals

Location: Other US Location

Posted Dec 31, 2024

This job posting is for an OTC Accounting Associate position at Maersk. The role involves driving flawless accounts receivable processes, coordinating with teams for prompt issue resolution, and executing transactions within defined procedures. The position requires a Bachelor's degree in accounting or finance, previous accounting experience, proficiency in MS Office applications, and effective communication skills. The role offers the opportunity to apply financial expertise, drive operational excellence, and contribute to the team's success.

Occupancy Specialist II (Haynes House)

Company: WinnCompanies

Location: Other US Location

Posted Dec 31, 2024

WinnCompanies is seeking a Occupancy Specialist II to join their team in Roxbury, MA. The role involves assisting with initial and annual tenant recertifications, processing notices, conducting interviews, and reviewing recertification forms. The successful candidate will need to have a high school diploma or GED, 35 years of relevant work experience, and excellent customer service skills.

Senior Account Executive (SMB/Commercial)

Company: Freshworks

Location: Other US Location

Posted Dec 31, 2024

Freshworks is a company that provides cloud-based software solutions for businesses to delight their customers and employees. They offer a suite of products including CRM, CX, employee experience, ITSM, and more. The company has a global team and serves over 65,000 companies worldwide. They are looking for an inside sales team member to engage with prospects, drive sales, and collaborate with internal teams to ensure a smooth sales process.

Principal Consultant (Digital Transformation)

Company: Dell

Location: Other US Location

Posted Dec 31, 2024

The text describes a job posting for a Principal Consultant Digital Transformation role at Dell Technologies. The role requires extensive experience in DevOps, Infrastructure as Code, DevSecOps, Application Modernization, and Digital Transformation. The candidate should have experience in implementing and supporting infrastructure deployment setup and configuration through automation, deep understanding of DevSecOps tooling ecosystem, and proven experience utilizing DevOps and IaC practices. The role involves multiple customer engagements, requiring excellent communication and business acumen. The candidate should have experience working on project teams within a defined methodology and be onsite during customer workshops and enablement sessions.

Manager, Software Engineering - REMOTE

Company: DriveTime

Location: Other US Location

Posted Dec 31, 2024

DriveTime Family of Brands is a large privately owned used car sales, finance, and servicing company with a focus on customer and employee development. They offer competitive pay, extensive benefits, and a positive work environment. The company is looking for a Manager Software Engineering with 5+ years of experience to lead a team and work on cutting-edge technologies.

Senior Software Engineer - .Net/Azure (202412-46836)

Company: 3Pillar Global

Location: Other US Location

Posted Dec 31, 2024

3Pillar is seeking a senior software engineer with 6+ years of experience in C and .NET tech stack, service-oriented architecture, and other design patterns. The role involves architecting transformative solutions, participating in agile SDLC meetings, and working with large database schemas. 3Pillar offers a flexible work environment, global team collaboration, and a focus on employee wellbeing. They are an equal opportunity employer committed to diversity and cutting-edge technology.

E Commerce Support Specialist

Company: Agilent Technologies

Location: Other US Location

Posted Dec 31, 2024

The job description outlines a support role for the E-commerce team, involving problem-solving, ticket management, and customer communication. The role may also include project management, analysis, and development of business solutions. Qualifications include a bachelor's or master's degree, at least 6+ years of relevant experience, and ITIL certification. The job is full-time with a weekly schedule and competitive pay.

Master Thesis - Finding and solving software build issues using LLMs

Company: Axis Communications

Location: Other US Location

Posted Dec 31, 2024

The job proposal is for a Master's Thesis on finding and solving software build issues using Large Language Models (LLMs). The current CI chain at Axis Communications executes tens of thousands of builds daily, generating extensive logs. The goal is to leverage LLMs to automate the analysis of build logs and identification of errors, removing the need for handcrafted error patterns. The main objectives include building an annotated dataset, evaluating the models' ability to detect previously unseen errors, testing the model on synthetic errors, proposing integration strategies, conducting user studies, and defining metrics for evaluation. The project aims to create a robust LLM-based tool for automatic detection and classification of errors in build logs with high accuracy.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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