Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Case Manager

Company: EML Group

Location: Other US Location

Posted Dec 30, 2024

EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4000 dedicated employees. They offer a full-time permanent position in the Tweed Heads office with flexibility to work from home. The role of Case Manager is critical in helping injured workers get their lives back. The company values diversity, inclusion, and offers great employee benefits.

Product Manager - Recommendations

Company: Delivery Hero

Location: Other US Location

Posted Dec 30, 2024

Delivery Hero is a global local delivery platform with over 70+ countries worldwide. They operate in the food delivery industry and are listed on the Frankfurt Stock Exchange. They are looking for a Product Manager to drive the strategy, roadmap, and development of their recommendation product and other data science-powered features. The role requires experience in AI, ML, and e-commerce or food delivery industry. They offer a hybrid working model, 27 days holiday, educational budget, language courses, parental support, and more.

Catchment Operator 2436

Company: South West Water

Location: Other US Location

Posted Dec 30, 2024

South West Water is seeking a motivated individual to join their team as a Catchment Operator. The successful candidate will be subject to a mandatory DBS check. The company offers a range of benefits, including a competitive contributory pension, free car parking at the majority of their sites, and a discretionary bonus. The company values diversity and inclusion.

Associate Product Analyst - Logistics (all genders)

Company: Delivery Hero

Location: Other US Location

Posted Dec 30, 2024

Delivery Hero is a global delivery platform with over 70+ countries worldwide. They are looking for an Associate Product Analyst to join the Logistics Analytics Team. The role involves data analysis, visualization, and collaboration with stakeholders to improve last-mile delivery efficiency, affordability, and sustainability.

FOH Supervisor

Company: Cineplex

Location: Other US Location

Posted Dec 30, 2024

This job posting is for a supervisory role in the food service, retail, and amusement industry. The ideal candidate should have 13 years of experience, be able to work flexible shifts, and have excellent leadership, communication, and customer service skills. The role involves managing employees, maintaining cleanliness, and ensuring guest satisfaction. The work environment includes standing for extended periods, manual dexterity, and exposure to hot and cold temperatures. Cineplex is an equal opportunity employer committed to diversity and inclusion.

Principal Data Scientist - Ad Tech

Company: Delivery Hero

Location: Other US Location

Posted Dec 30, 2024

Delivery Hero is a worldwide local delivery platform with a mission to deliver an amazing experience fast, easy, and to your door. They operate in over 70+ countries worldwide and are one of Europe's largest tech platforms, headquartered in Berlin, Germany. They have been listed on the Frankfurt Stock Exchange since 2017 and are part of the MDAX stock market index. They enable creative minds to deliver solutions that create impact within their ecosystem. They move fast, take action, and adapt. They are looking for a Principal Data Scientist to join their Ad Tech data science team to deliver consistently amazing experiences.

Customer Support Manager (Phuket)

Company: Exely

Location: Other US Location

Posted Dec 30, 2024

Exely is a global IT company specializing in online solutions and websites for the hotel industry. They help hoteliers increase direct sales and automate operations. With a client base of over 3500 properties in 56 countries, they are committed to delivering exceptional customer service and support. The role of Customer Support Manager involves onboarding, training, and guiding hoteliers to use the platform effectively, providing prompt responses to queries, handling feedback, and collaborating with other departments. The company offers competitive salary, fully remote work, and a startup environment.

Commerce Architect

Company: InOrg Global

Location: Other US Location

Posted Dec 30, 2024

VivaCommerce is a leading digital transformation solutions company dedicated to revolutionizing the B2B landscape. They aim to modernize the old stuff that is inhibiting B2B merchants, manufacturers, distributors, and CPG energy from accelerated growth. VivaCommerce enables B2B selling and leads the B2B supply chain industry towards digital excellence through digital projects in categories such as digital commerce, data, AI, and cloud operations. They are a multiplatform ecommerce digital B2B service company.

IT Manager

Company: Foodics

Location: Other US Location

Posted Dec 30, 2024

Foodics is a leading restaurant management ecosystem and payment tech provider, founded in 2014 with headquarters in Riyadh and offices across 5 countries. They serve customers and partners in over 35 different countries worldwide and have successfully processed over 6 billion orders. They are looking for an Information Technology Manager to report to the Director of Digital Enablement KSA and be responsible for delivering IT infrastructure and network and IT administration projects. The role requires solid experience in IT best practices, business acumen, and the ability to play an instrumental role in the organization's success. The job involves translating business strategy into IT strategy, leading and coordinating implementation of new services, providing support services, liaising with Cyber and Information Security Strategies Lead, and developing policies and procedures.

Software Development Engineer 1 - UI

Company: CommerceIQ

Location: Other US Location

Posted Dec 30, 2024

CommerceIQ is a company that provides an AI-powered digital commerce platform to help brands sell online. Their solutions optimize the digital shelf, increase retail media ROI, and fuel incremental sales across major marketplaces. They have a global network of over 900 retailers and serve 2200+ leading brands. The company is looking for a skilled architect to build next-generation web applications and experiences.

Sr .Net Fullstack Developer

Company: Verisk

Location: Other US Location

Posted Dec 30, 2024

Verisk is a leading data analytics and technology partner to the global insurance industry, empowering communities and businesses to make better decisions on risk faster. They offer a wide range of services including underwriting solutions, claims solutions, property estimating solutions, extreme event solutions, specialty business solutions, marketing solutions, life insurance solutions, and Verisk Maplecroft. Verisk is committed to innovation, ethical pursuits, and creating a positive impact on business and society. They have received the Great Place to Work® Certification for four consecutive years and have been recognized by Forbes as a Worlds Best Employer and a Best Employer for Women.

Case Manager

Company: EML Group

Location: Other US Location

Posted Dec 30, 2024

EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4000 dedicated employees. They offer a positive impact on people's lives, a learning culture, and a diverse team. The company has multiple entry-level roles in claims teams, providing high-level service to injured workers and employers. The position is permanent, full-time, and based in Newcastle with flexibility to work from home.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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