Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Manager, Business Intelligence & Insights

Company: Knix Wear Inc.

Location: Other US Location

Posted Dec 30, 2024

Knix is a fast-growing, award-winning intimate apparel and activewear brand with a mission to empower people worldwide. They offer innovative products and engage with their community to create a best-in-class customer experience. Knix is looking for a data-driven professional to define and evolve their business intelligence roadmap.

Senior Principal Process Improvement Consultant

Company: Prime Therapeutics

Location: Other US Location

Posted Dec 30, 2024

The text describes a job posting for a Senior Principal Process Improvement Consultant at Prime Therapeutics. The role involves partnering with subject matter experts and executive leadership to deliver innovative solutions, leading strategic initiatives, and collaborating with enterprise partners. The candidate should have a Bachelor's degree in Business or Healthcare Administration, 10 years of related work experience, and strong communication skills. The position offers a competitive salary and benefits package.

Software Development Manager

Company: Enable

Location: Other US Location

Posted Dec 30, 2024

Enable is seeking a experienced Engineering Manager to lead a team of software engineers, manage projects, and ensure high-quality deliverables. The ideal candidate will have expert knowledge of software solution creation, awareness of automation topics, and strong communication, time management, and prioritization skills. They will be responsible for identifying and planning the adoption of new technologies, regularly reviewing current practices, and working alongside other Engineering Managers to identify short and long-term team objectives with a focus on quality and iterative improvement.

Portugal PCO

Company: Alight Solutions

Location: Other US Location

Posted Dec 30, 2024

The job description for the Strada Payroll PCO Country Champion role highlights the importance of expertise in payroll compliance, legislation, and local regulations. The role involves guiding the development roadmap, ensuring compliance and regulatory standards are met, and supporting multiple accounts with payroll services. The candidate should have relevant experience, strong MS Office skills, and the ability to lead and manage a team. The company offers benefits, diversity and inclusion programs, and is an Equal Employment Opportunity employer.

Assistant Manager - VF

Company: Alkegen

Location: Other US Location

Posted Dec 30, 2024

The job requirements involve overseeing the production process, managing staff, resolving issues, optimizing performance, implementing training plans, scheduling production, ensuring quality, and formulating budgets. The position also requires identifying and implementing improvement initiatives, liaising with different departments, and ensuring compliance with health and safety guidelines. The successful candidate will need to have strong leadership and management skills, as well as knowledge of quality control and continuous improvement methods.

SAP HCM Implementation - Payroll Germany

Company: Alight Solutions

Location: Other US Location

Posted Dec 30, 2024

Strada is a global technology-enabled company offering world-class payroll, human capital management, and financial management solutions. With over 8000 experts and 30 years of experience, Strada combines leading-edge technology with human ingenuity to help businesses worldwide design and deliver at scale. They support over 1400 customers in 33 countries and offer a comprehensive total rewards package, continuing education, and training. Strada is committed to diversity, equity, and inclusion, and offers a variety of benefits and programs for employees.

SAP Basis Architect

Company: Applied Materials

Location: Other US Location

Posted Dec 30, 2024

The text describes a role with a focus on business technology alignment, project management, and relationship management. The individual will work with multiple subgroups, architect and design business process and application solutions, and provide functional support services. They will also oversee software application configuration, testing, and data conversions. The role involves driving completion of root cause analysis, resolution of outages, and implementation of corrective and preventative actions. The individual will ensure adherence to project management processes and manage medium to large scale cross-functional projects. They will also oversee contingent workers and manage their project task assignments. The role requires strong SAP experience and knowledge of public cloud services.

Sr Finance Manager

Company: T-Mobile

Location: Other US Location

Posted Dec 30, 2024

The text describes a job posting for a Senior Finance Manager role at T-Mobile USA. The position requires high business acumen, flexibility, critical thinking, analytical skills, and understanding of the T-Mobile go-to-market strategy. The role involves driving business analysis to support customer activations forecasts, constructing executive-level presentations, and working cross-functionally to build consensus on goals, assumptions, and conclusions within FPampA and with business partners.

SCL E2E Media Lead

Company: Unilever

Location: Other US Location

Posted Dec 30, 2024

The text describes a job posting for a Senior Media Planning and Activation Lead at Unilever. The role involves designing a BU media plan, managing media activation, collaborating with cross-functional teams, and driving media efficiency and brand execution. The ideal candidate should have expertise in media and data-driven marketing, strong collaboration skills, and a pioneering spirit.

Sr Product Operations Manager

Company: T-Mobile

Location: Other US Location

Posted Dec 30, 2024

The job posting is for a Senior Product Operations Manager position at T-Mobile. The role involves managing operations support and performance of a complete portfolio of highly complex digital products. The candidate must build scalable and sustainable processes, establish new processes, and standardize and improve processes for the assigned product portfolio. They must also monitor, analyze, and report on performance, identify root cause, and drive resolution of production issues with cross-functional technical teams. The position requires communication skills to bridge business and technical stakeholders and drive resolution and optimization.

Sr Analyst, Enabling Tools and Database Support

Company: T-Mobile

Location: Other US Location

Posted Dec 30, 2024

T-Mobile offers a comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, 401k, employee stock grants, and paid time off. The company values employee growth and offers opportunities for career development.

Engineers, Software

Company: T-Mobile

Location: Other US Location

Posted Dec 30, 2024

TMobile offers a total rewards package that includes a competitive base salary, stock grants, 401k, and access to free year-round money coaches. The position requires technical analysis, design, development, and implementation of applications with necessary customizations. The company offers flexible work hours, a salary of $137259 to $154900 per year, and various benefits including medical, dental, and vision insurance, a 401k, and employee stock grants.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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