Customer Service Jobs in Other US Location

Positions 1,370,791 Updated daily

Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior Principal Engineer, Software Engineering

Company: Saviynt

Location: Other US Location

Posted Feb 02, 2025

Saviynt is a high-growth Platform as a Service company specializing in Identity Authority. They offer an Enterprise Identity Cloud that provides unparalleled visibility, control, and intelligence to defend against threats while empowering users with right-time, right-level access. The company is seeking a Principal Engineer with 10+ years of experience in Java/J2EE technologies, proficiency in RDBMS, and a proven track record of working with cross-functional teams. Saviynt values technical excellence, innovation, and a welcoming work environment.

Office Manager - EMEA

Company: NinjaOne

Location: Other US Location

Posted Feb 01, 2025

NinjaOne is seeking an Office Manager for their Berlin office. The ideal candidate will oversee daily operations, manage office supplies, coordinate meetings, and ensure a positive work environment. The role involves managing access, handling correspondence, and organizing office-wide activities. The successful candidate should have strong time management skills, excellent communication in German and English, a hands-on approach, and at least 13 years of office management experience. NinjaOne offers opportunities for professional growth, covered lunches, corporate benefits, skill development, competitive compensation, and a diverse work environment in the heart of Berlin.

Customer Success Manager II, International

Company: Imprivata

Location: Other US Location

Posted Feb 02, 2025

Imprivata is seeking a Customer Success Manager II for a hybrid role based in Uxbridge, England. The CSM will engage with small and medium-sized customers, ensuring optimal value realization of Imprivata solutions. They will work cross-functionally, addressing customer satisfaction issues and driving strategic initiatives. The ideal candidate will have a Bachelor's degree, 23+ years of Customer Success Management experience, and strong technical understanding. Fluency in French and English, experience in cybersecurity access management, and healthcare partner ecosystem knowledge are desired. Imprivata offers a top-notch work environment, developmental opportunities, and a competitive rewards package.

Senior Product Manager (Growth)

Company: Fresha

Location: Other US Location

Posted Feb 01, 2025

Fresha is a global marketplace platform for beauty and wellness businesses, trusted by millions of consumers and professionals worldwide. The company, headquartered in London with 12 global offices, allows consumers to discover, book, and pay for appointments with local businesses. Fresha provides an all-in-one platform for businesses to manage their operations, including appointment bookings, customer records, marketing automation, loyalty programs, and team management. Fresha is seeking a Senior Product Manager to join their global team, responsible for developing and executing a comprehensive product strategy, leading end-to-end product development, and collaborating with cross-functional teams. The ideal candidate will have 5+ years of product management experience, a customer-centric mindset, strong analytical skills, and the ability to thrive in a fast-paced, dynamic environment.

Senior Enterprise Support - APJ

Company: Canva

Location: Other US Location

Posted Feb 01, 2025

The text describes a job opportunity for a Senior Enterprise Support role within the Canvas User Voice super group. The role involves leading an in-region customer support team, focusing on delivering exceptional service to Enterprise Admins. The successful candidate will manage and resolve support tickets, collaborate with cross-functional teams, and drive improvements in the Enterprise experience. The role requires advanced Enterprise account management and administration expertise, as well as strong leadership and mentoring skills. The team aims to ensure a flawless experience for users while scaling to support 1 billion users.

Solutions Engineering Manager, Southern Europe

Company: Cloudflare

Location: Other US Location

Posted Feb 01, 2025

The job posting is for a Solutions Engineering Manager position at Cloudflare in Paris, France. The role involves leading a team of Solutions Engineers across Southern Europe, coaching them in sales and technical disciplines, and ensuring high standards of customer success. The ideal candidate should have at least 3 years of leadership experience, a proven track record in technical presales, and knowledge of the enterprise market. The role also involves cultivating a positive team culture, maintaining strong relationships with cross-functional teams, and handling any customer calls. Cloudflare values diversity and curiosity, and offers resources for personal development.

Assistant to the CEO (Dubai)

Company: Miratech

Location: Other US Location

Posted Feb 02, 2025

Miratech, a global IT services and consulting company, is seeking an Assistant for their CEO based in Dubai. The role involves managing communications, providing comprehensive support, handling complex tasks, and collaborating in a multicultural environment. The ideal candidate should be independent, multitasking, have advanced communication skills, a problem-solving mindset, and a reliable track record. Miratech offers a relocation package, professional growth, a supportive work culture, and access to cutting-edge tools.

Senior Account Executive of Territory Sales Accounts, Delhi NCR India

Company: Cloudflare

Location: Other US Location

Posted Feb 01, 2025

Cloudflare is seeking an Account Executive to drive sales into commercial and midmarket accounts across India. The role involves strategic selling activities, hunter type activities, detailed account planning, and relationship building. The ideal candidate should have a major account sales background in technology solutions, preferably software-based, and experience selling into Digital Natives, IT/ITES, Retail, and other Enterprise verticals. The role requires managing contract negotiations, maintaining a robust sales pipeline, and developing long-term strategic relationships with key accounts. The candidate should have a Bachelor's degree, be fluent in English, and have a minimum of 7 years of direct B2B selling experience. Prior experience in an early sales team driving traction in the India market for a US-based SaaS company is highly preferred.

Enterprise Account Executive, Thailand and the Philippines

Company: Kong

Location: Other US Location

Posted Feb 01, 2025

Kong, a leading cloud-native API platform, is seeking an experienced sales professional with open source experience to sell its enterprise platform to enterprise customers. The ideal candidate should have a strong background in selling enterprise software, particularly in the Banking and Financial Services sector, and be able to thrive in a fast-paced entrepreneurial environment. The role involves developing and executing a pipeline generation strategy, meeting individual quotas, and collaborating with internal teams. The position is based in Singapore and requires up to 50% travel. Kong is committed to enabling companies to become API-first and securely accelerate AI adoption.

Sr. Automation Specialist

Company: FITS LLC

Location: Other US Location

Posted Feb 02, 2025

The job posting is for a position in automation services within the engineering area. The ideal candidate should have a Bachelor's degree in Electrical, Computer, or Mechanical Engineering, along with five years of experience in the pharmaceutical industry. Key responsibilities include ensuring the continued operations of process equipment, managing automated systems, and defining the strategy for plant automation. The company values customer service and offers excellent benefits. They are a family-oriented service provider focused on the wellbeing of their resources.

Cloud Engineer (R-17213)

Company: Dun & Bradstreet

Location: Other US Location

Posted Feb 01, 2025

Dun & Bradstreet is seeking an experienced Platform Engineer to build upon their AWS platform, focusing on self-service automation for developer velocity. The role involves working on a large multisystem AWS environment, facilitating integration automation, reliability, monitoring, and operations. The ideal candidate should have a Bachelor's Degree in computer science, 5+ years of infrastructure operations experience, and extensive AWS cloud environment experience. Strong interpersonal skills, Agile practices, and knowledge of databases are required. The role offers the opportunity to work with cutting-edge technology and contribute to the company's innovation agenda.

Senior Account Executive of Territory Sales Accounts, Bengaluru India

Company: Cloudflare

Location: Other US Location

Posted Feb 01, 2025

Cloudflare is seeking an Account Executive to drive sales into commercial and midmarket accounts across India. The role involves strategic selling activities, hunter type activities, detailed account planning, and relationship building. The ideal candidate should have a major account sales background in technology solutions, preferably software-based, and experience selling into Digital Natives, IT/ITES, Retail, and other Enterprise verticals. The role requires managing contract negotiations, maintaining a robust sales pipeline, and developing long-term strategic relationships with key accounts. The candidate should have a Bachelor's degree, be fluent in English, and have a minimum of 7 years of direct B2B selling experience. Prior experience in an early sales team driving traction in the India market for a US-based SaaS company is highly preferred.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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