Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Strategic Solution Engineer - Proof of Value

Company: Qualtrics

Location: Other US Location

Posted Feb 01, 2025

Qualtrics is seeking a Strategic Solution Engineer for a Global Proof of Value team. The role involves leading and partnering with Field and Partner SEs, refining sales engineering processes, providing technical support to prospective clients, and developing high-quality presentations and product demonstrations. The ideal candidate should have 6+ years of relevant experience, strong sales and technical capabilities, and the ability to explain and resolve common technical aspects of SaaS software. The Qualtrics Solution Engineers team is known for its collaborative spirit and commitment to positively impacting customers' lives.

Data Engineer

Company: SafetyCulture

Location: Other US Location

Posted Feb 01, 2025

SafetyCulture is a rapidly expanding SAAS company that empowers frontline workers and provides leaders with visibility for safety, quality, and continuous improvement. As a Data Engineer, you will deliver big data datasets, support new feature data tracking, and collaborate with various stakeholders to turn source data into valuable datasets. The role requires experience with data engineering architecture, cloud-based solutions, and AWS infrastructure. SafetyCulture offers a competitive salary, flexible working arrangements, and a positive work environment with numerous benefits.

Senior Payments Specialist - Fintech Ops

Company: FARFETCH

Location: Other US Location

Posted Feb 01, 2025

FARFETCH is a global platform for luxury fashion, emphasizing operational excellence and inclusivity. The company's Porto office offers a creative and cosy environment. The Consumer Payments team aims to provide seamless and efficient checkout experiences, focusing on localized payment methods and currencies. The role requires 4+ years of relevant experience, strong communication skills, and analytical abilities. FARFETCH is an equal opportunities employer offering comprehensive benefits and a consciously inclusive culture.

Executive Director, Strategic Sourcing and Supply Chain

Company: Kyverna Therapeutics

Location: Other US Location

Posted Feb 01, 2025

Kyverna Therapeutics is seeking an Executive Director of Strategic Sourcing and Supply Chain to build and manage the sourcing operations, evaluate and select critical supply components, and optimize the value chain. The ideal candidate should have a bachelor's degree in life sciences, an advanced degree preferred, and 15+ years of experience in pharmaceutical or biopharmaceutical operations, with 5+ years in sourcing or supply chain management, preferably in cell therapy. The role involves building the sourcing function, negotiating contracts, monitoring the supplier landscape, and managing the supply chain function globally. The base salary range for this position in the California Bay Area is $260,000 to $300,000 annually.

Account Executive (SMB) - German Speaker

Company: Matterport

Location: Other US Location

Posted Feb 01, 2025

Matterport is seeking a fluent German-speaking SMB Account Executive with a proven track record in sales, particularly in technology. The ideal candidate should be a hunter, technical, and comfortable in a fast-paced environment. They will proactively sell Matterport's products and services across various industries, manage sales pipelines, and grow existing accounts. The role requires excellent communication skills, both written and verbal, and the ability to travel up to 40% of the time. Matterport values diversity and offers comprehensive benefits, including health plans, generous PTO, and a pension program.

Salesforce Administrator (Specialist)

Company: Redaptive

Location: Other US Location

Posted Feb 01, 2025

Redaptive is seeking a Salesforce Administrator with extensive experience in Salesforce Sales Cloud, Service Cloud, and Lightning CPQ. The ideal candidate should have strong communication skills, be a self-starter, and thrive in a dynamic environment. They must be able to manage all aspects of a Salesforce project, including user management, configuration changes, and data management. The role involves training users, identifying underutilized features, and ensuring system maintenance. A Bachelor's Degree and at least 3-4 years of hands-on Salesforce Administration experience are required, with a strong emphasis on Flows and Salesforce Sales and Service Clouds.

Senior Software Engineer - Scala, Spark, Airflow, Python

Company: Nielsen

Location: Other US Location

Posted Feb 01, 2025

Nielsen is seeking a Software Engineer with 4+ years of hands-on experience in software development and a degree in computer science or a relevant field. The candidate should have strong cloud implementation expertise, particularly in AWS, and knowledge of storage, network, and compute services. They must be proficient in Java, Python, and SQL, and have experience with big data processing tools like Spark. The role involves designing, coding, and testing complex big data applications, developing automated test cases, and collaborating with cross-functional teams. The candidate should also have Agile scrum experience and knowledge of CICD processes, testing frameworks, and tools. AWS certification is a plus.

Data Analyst (R-17267)

Company: Dun & Bradstreet

Location: Other US Location

Posted Feb 01, 2025

Dun & Bradstreet is seeking an Executive Administrator for their Analytics department in Navi Mumbai. The role involves delivering customer projects, performing data analysis, handling large datasets, and interacting with customers. The ideal candidate should have a technical background in data analysis and data science, with skills in SQL, Python, PySpark, Spark, and the Databricks platform. Prior exposure to presales and advanced skills in Microsoft Excel and PowerPoint are required. Excellent English communication skills are mandatory.

Software Engineer II - (C#/Angular)

Company: McDonald’s Global Technology

Location: Other US Location

Posted Feb 01, 2025

McDonald's is expanding its technology innovation, focusing on Delivery, Digital, and Drive-Thru to enhance customer experience. The company is opening a McDonald's Capability Center in Mexico City to drive technological advancements and improve customer, crew, and employee experiences. The Software Engineer II role involves designing, developing, testing, and maintaining McDonald's Digital Technology software, with a focus on new functionality, technical debt, and customer experience improvement.

Office Administrative Assistant

Company: Ponca City Development Authority

Location: Other US Location

Posted Feb 01, 2025

The Ponca Playhouse, a long-standing local nonprofit community theatre, is seeking a part-time office administrator. The role involves office duties such as communications, ticket sales, grant funding, and office management. The position requires being comfortable working alone and with the board of directors. The applicant should have a vested interest in Ponca City's performing arts and be available for negotiable hours between 10am and 3pm.

Business Development Executive - FS Bangalore

Company: McCain Foods

Location: Other US Location

Posted Feb 01, 2025

McCain Foods is seeking a Business Development Manager for its FS division in Bangalore. The role involves handling distributors and clients, managing commercial hygiene, and achieving business targets. The ideal candidate should have a minimum of 3 years of relevant experience, preferably in the FMCG industry, and a zeal to achieve. The company is committed to diversity and inclusivity, offering an equal opportunity employment. The position is based in Bangalore and involves leading a team of TSIs and Supervisors to build the McCain FS business.

Senior DevOps Engineer

Company: Coates Group

Location: Other US Location

Posted Feb 01, 2025

Coates Group, a global technology company, is seeking a Senior DevOps Engineer to join their team. The company, known for its innovative spirit and industry leadership, focuses on creating dynamic, personalized, and engaging customer experiences. The role involves continuous delivery and lifecycle management of software applications, automation, optimization, and ensuring system reliability and security. The ideal candidate should have extensive experience in software development or platform engineering, Agile methodologies, and IaC tools like CloudFormation, Terraform, or AWS CDK. Knowledge of AWS EC2, Lambda, SQS, and Linux system administration is required. The company offers competitive benefits, including a market-competitive bonus program, flexible work options, and a focus on employee wellbeing and community impact.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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