Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior Account Manager (Middle East & CIS)

Company: Kpler

Location: Other US Location

Posted Feb 01, 2025

Kpler, a dynamic company founded in 2014, is seeking a highly motivated Russian-speaking Senior Sales Account Manager with over 5 years of experience in selling SaaS, Tech, or Data to the Energy Commodities or Shipping industries across the Middle East and CIS regions. The role involves managing and growing a portfolio of key accounts, meeting sales growth quotas, acting as a commercial core partner, collecting client feedback, maintaining the CRM, supporting other teams, and representing Kpler externally. Kpler values customer satisfaction, teamwork, and innovation, offering a supportive and inclusive work environment.

Senior Software Engineer (Java, DevOps)

Company: Nexthink

Location: Other US Location

Posted Feb 01, 2025

Nexthink, a leader in digital employee experience management software, is seeking a Senior Software Engineer with extensive experience in cloud-native environments. The role involves designing, building, and delivering large-scale, resilient, and scalable distributed services. The ideal candidate will have expertise in Java, scripting languages, system architecture, networking, and cloud platforms. They will also be responsible for capacity planning, system analysis, incident handling, and advocating for DevOps best practices. The company offers a competitive compensation package, private health insurance, flexible work hours, and a fun work environment.

Information Assurance Manager

Company: Omniscius

Location: Other US Location

Posted Feb 01, 2025

The US Coast Guard is seeking a seasoned technical leader to manage a team of over 20 Information Assurance analysts. The role involves establishing IT asset controls, administering security requirements, and overseeing plans to address vulnerabilities. The ideal candidate will have extensive experience in a DHS/DOD risk management framework environment, following NIST SP 80053 and SP 80037 guidelines. The Manager will also control the team's budget, value delivery, and individual performance. The work location is the US Coast Guard Aviation Logistics Center ALC in Elizabeth City, North Carolina, offering a hybrid working arrangement. Elizabeth City is a coastal town with a lower cost of living and abundant housing options. This is a five-year opportunity, and multiple roles are being hired.

SATNAV Systems Discipline Leader

Company: BAE Systems, Inc.

Location: Other US Location

Posted Feb 01, 2025

BAE Systems is seeking a highly experienced Systems Engineering Discipline Lead for the SATNAV Systems organization within the Precision Strike business area. The role involves a hybrid work format, working on the world's most advanced electronics, and collaborating with the brightest minds in the aerospace and defense industry. The candidate must have in-depth domain knowledge, be an innovative self-starter, and have experience leading cross-functional teams. The position requires US citizenship status, an active DoD Secret clearance, and a Bachelor's Degree in Science, Engineering, or Math with 12+ years of experience. The salary range is $147,300 - $250,400. BAE Systems offers comprehensive employee benefits and a rewarding career with a global impact.

Senior Data Scientist / Staff Data Scientist

Company: StackAdapt

Location: Other US Location

Posted Feb 01, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a senior-level Data Scientist to join their engineering team, focusing on innovating ML algorithms for maximizing ROI and advertising performance. The company offers a competitive salary, private medical insurance, pension scheme, work-from-home reimbursements, and a supportive culture. StackAdapt is recognized for its diverse and inclusive workplace, high-performing campaigns, award-winning customer service, and innovation.

Management Opportunities - SportsWorld - Amsterdam

Company: Frasers Group

Location: Other US Location

Posted Feb 01, 2025

Sports Direct is seeking experienced Store Managers, Assistant Managers, and Supervisors for continued expansion. The role involves maximizing turnover, managing and motivating the team, ensuring exceptional customer service, and maintaining brand awareness. The ideal candidate should have a retail management background, strong leadership skills, excellent communication, and analytical abilities. The company offers a competitive salary, commercial bonus, travel allowance, and a 20% discount on Frasers SportsWorld brands.

Technicienne ou Technicien sénior en automatisation – Hybride

Company: CIMA+

Location: Other US Location

Posted Feb 01, 2025

CIMA+ is a 100% employee-owned firm that values collaboration and entrepreneurial spirit. They offer flexible work arrangements and numerous opportunities for learning and skill development. The company is currently seeking a skilled automation technician with experience in electrical engineering, automation, and control systems. The role involves participating in automation projects, designing system plans and quotes, validating operational principles, suggesting technology choices, programming PLCs, updating functional descriptions, programming operator interfaces, conducting project documentation research, meeting with clients, and installing and servicing systems. The ideal candidate will have a college diploma in electrical engineering automation and control or a university degree in electrical engineering production automation, over 3 years of relevant experience, fluency in French and English, knowledge of automation programming and SCADA/HMI interfaces, understanding of VFD MCC equipment, interest in industrial networking, and experience in installation or setup. CIMA+ is committed to ethical practices and equal employment opportunities.

System Technologist - East Region

Company: Motorola Solutions

Location: Other US Location

Posted Feb 01, 2025

Motorola Solutions is a company dedicated to helping people be their best in moments that matter, specifically by solving for safer environments. They achieve this by providing mission-critical communications devices, AI-powered video security, and access control systems. The company has been a trusted partner to government agencies and enterprises worldwide for over 85 years, offering leadership, innovation, and experience in managing and supporting networks in more than 100 countries. The job description involves providing technical support for specialized telecommunications systems, troubleshooting software-driven electronics, maintaining and optimizing RF and broadband architecture, and collaborating with various teams to meet or exceed customer expectations. The ideal candidate should have strong knowledge of wired communications systems, proficiency in computer network installation and maintenance, experience with RF interfaces, and excellent problem-solving skills. The position requires US citizenship, a clean driving record, and the ability to obtain necessary security clearance. The target base salary range is $45,300 to $72,500 USD.

Advisory Solution Consultant, Partners (Cancom)

Company: ServiceNow

Location: Other US Location

Posted Feb 01, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Advisory Solution Consultant to support its Global Partnerships and Channel partners. The role involves evangelizing ServiceNow mindshare, providing presales support, and proposing creative ideas to embed ServiceNow in existing and new managed services. The ideal candidate should have 7+ years of PreSales Solution Consulting experience, a strong sales mindset, and expertise in multiple technical domains. The role requires approximately 25-40% travel.

iiDENTIFII - Data Engineering Technical Lead

Company: Calybre

Location: Other US Location

Posted Feb 01, 2025

Calybre is recruiting for a dynamic role in a fintech company, focusing on data strategy and innovation. The successful candidate will lead the Data Engineering Team, architect the modern Data Platform, mentor team members, and stay hands-on with coding and problem-solving. The team works remotely but values in-person connections and has a dynamic, people-centered culture. Key responsibilities include designing data pipelines, ensuring best practices in data engineering, mentoring junior team members, and collaborating with executives to scale data platform capabilities.

Implementation Analyst-1

Company: Visa Inc,

Location: Other US Location

Posted Feb 01, 2025

Visa is seeking an Implementation Specialist to provide technical project support, manage client relationships, and ensure excellent customer service. The role involves troubleshooting, liaising with clients, managing project communications, and maintaining expert knowledge of Cybersource products and services. The IS will work with internal and external teams to achieve project goals and provide expert implementation support. The position is hybrid, requiring 2-3 days in the office per week. Qualifications include demonstrated technical implementation support, project management experience, strong relationship management skills, and expertise in Cybersource products and services.

Application Support Engineer

Company: Accurate Background

Location: Other US Location

Posted Feb 01, 2025

The job posting is for an exceptional engineer role that requires strong problem-solving skills, experience in application troubleshooting, and a customer-focused mindset. The ideal candidate will provide technical support, troubleshoot, and maintain enterprise applications. They will work closely with end-users, IT teams, and developers to resolve system issues, recommend enhancements, and support application upgrades. The role involves first and second-level support, Root Cause Analysis (RCA) on complex system issues, and consulting with the software development team to improve application performance. The candidate should have a bachelor's degree in a relevant field, 12 years of experience with database systems, and advanced proficiency in determining and repairing application errors.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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