Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Screening Operations Specialist

Company: WISE

Location: Other US Location

Posted Feb 01, 2025

Wise is a global technology company aiming to simplify international money transfers for both individuals and businesses. They are seeking a junior-level Screening Operations Specialist to join their growing team. The role involves identifying operational gaps, developing project management skills, and maintaining strong relationships with various teams. The ideal candidate is a motivated learner, strong communicator, and proactive team player with a good understanding of data analysis.

Engineering Tech Lead - Platform

Company: Frasers Group

Location: Other US Location

Posted Feb 01, 2025

Frasers Group is a leading retail company that offers a unique shopping experience with a collection of established brands. They are seeking an Engineering Tech Lead to join their Digital Engineering team and lead the development of core platform components, infrastructure, and processes. The role involves leading a high-performing squad, coding, mentoring, and collaborating with stakeholders. The ideal candidate should have proven experience leading software engineering teams, expertise in DevOps environments, and knowledge of event-driven architectures. Frasers Group offers a range of perks, including recognition schemes, bonuses, and wellbeing programs.

Risk Analyst

Company: Relay Financial

Location: Other US Location

Posted Feb 01, 2025

Relay, a collaborative money management platform for small businesses, is expanding its Risk team and seeking a customer-focused Risk Analyst. The role involves regular risk assessments, data analysis, collaboration with internal and external teams, and contributing to risk management policies. The ideal candidate has 2+ years of risk management experience, strong analytical skills, and proficiency in risk assessment software. Relay offers competitive compensation, comprehensive health benefits, flexible work arrangements, and a supportive work environment. The company values diversity and inclusivity, and the interview process includes four stages.

Senior Lead Consultant, Air Quality

Company: Ramboll

Location: Other US Location

Posted Feb 01, 2025

Ramboll, a global architecture engineering and consultancy company, is seeking a Senior Lead Consultant for their Air Quality team. The role involves estimating air emissions, conducting engineering evaluations, and performing statistical and geospatial analyses of air quality data. The ideal candidate should have a degree in a relevant engineering or science discipline, 6+ years of air quality experience, strong mathematical and computational skills, and excellent communication abilities. The company offers a commitment to development, a culture of inclusivity, and a flexible work environment. The role is based in the New England area and requires up to 30% travel.

Aprio PH - Senior Accounting Associate (E-Commerce)

Company: Aprio

Location: Other US Location

Posted Feb 01, 2025

Aprio is a nationally ranked CPA and advisory firm with 22 US office locations and over 2100 team members. They offer a top-rated culture, vast growth opportunities, and a chance for your next big career move. The firm is looking for a Senior Accounting Associate with a Bachelor's degree in accounting, CPA license, and at least 3 years of BPO industry experience. The role involves reviewing weekly and monthly work, providing accounting and technical support, and handling new and complicated tasks. Aprio offers competitive compensation, wellness programs, HMO coverage, and a rewards and recognition program.

Commercial Lines Associate Account Manager

Company: World Insurance Associates LLC

Location: Other US Location

Posted Feb 01, 2025

World Insurance Associates, founded in 2011, is a rapidly growing insurance broker in the US with over 2200 employees in 260 offices. They specialize in personal and commercial insurance, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. The company is seeking a Commercial Lines Account Management professional with at least two years of experience, a Property & Casualty License, and strong administrative and computing skills. The role involves managing a book of Commercial Lines Property & Casualty Insurance business, growing client loyalty, handling renewals, service requests, claims, billing, and new policies. The company values diversity and equal employment opportunities.

Entry-Level Sales Associate

Company: The Acquisition Group

Location: Other US Location

Posted Feb 01, 2025

The Acquisition Group, a TELUS Communications partner, is offering an entry-level sales associate position with uncapped earning potential, career growth opportunities, and epic rewards. The role involves knocking on doors, introducing TELUS services, and providing excellent customer service. The company culture is autonomous, fast-paced, and rewarding, with perks like elite club trips, a year-end gala, and an onboarding bonus.

Product Lead (m/f/d) - Commerce DevOps

Company: SCAYLE Commerce Engine

Location: Other US Location

Posted Feb 01, 2025

The company is seeking a skilled Product Lead mfd for the Commerce Business Unit. The role involves scaling cloud-based infrastructure, managing infrastructure efficiently, and leading the implementation of new services. The ideal candidate should have at least 5 years of experience in technical project management, a strong understanding of agile methodologies, and solid technical skills. Benefits include flexible working times, discounts, health initiatives, and a modern tech stack. The company values diversity and wellbeing, offering an inclusive environment and various perks.

Senior Lead Consultant, Air Quality

Company: Ramboll

Location: Other US Location

Posted Feb 01, 2025

Ramboll, a global architecture engineering and consultancy company, is seeking a Senior Lead Consultant for their Air Quality team. The role involves estimating air emissions, conducting engineering evaluations, and performing statistical and geospatial analyses of air quality data. The ideal candidate should have a degree in a relevant engineering or science discipline, 6+ years of air quality experience, strong mathematical and computational skills, and the ability to travel up to 30% of the time. Ramboll offers commitment to development, a culture of inclusivity, and flexibility in work arrangements.

Subrogation Specialist

Company: ARMStrong Insurance Services

Location: Other US Location

Posted Feb 01, 2025

ARMStrong Receivable Management, a leading debt recovery and financial solutions provider, is seeking a Collection Subrogation Specialist. The role involves collecting outstanding balances, negotiating claims resolution, and establishing payment contracts. The company offers competitive compensation, benefits, and a generous paid time off policy. Requirements include 1-3 years of collections experience, strong communication skills, and proficiency in Microsoft Office.

Product Manager (Solution) (m/f/x)

Company: HERE

Location: Other US Location

Posted Feb 01, 2025

HERE Technologies is seeking a Solution Product Manager for Passenger Vehicle Navigation to join their team in Europe. The role involves sales support, bid management, customer requirement analysis, domain ownership, partnerships, and customer program support. The ideal candidate should have a degree in Computer Science, Informatics, or a related field, at least 45 years of experience in a similar role, expertise in embedded or mobile navigation application development for passenger vehicles, and automotive industry experience. The company offers a great work-life balance, hybrid work model, challenging problems, collaborative colleagues, opportunities for growth, regular feedback, flexible working hours, competitive salary, and various benefits.

Head of Development Finance Portfolio Management

Company: Shawbrook Bank

Location: Other US Location

Posted Feb 01, 2025

Shawbrook Bank is a purpose-driven organization that offers a diversified range of financial products and services, including development finance, real estate, and personal loans. The company prides itself on delivering a premium experience, flexibility, and certainty to its customers. Shawbrook's unique business model combines human expertise with advanced digital technology and data capabilities, enabling efficient and scalable operations. The company is seeking a Development Finance Portfolio Manager to oversee the team responsible for managing the credit risk of development finance transactions, supporting clients throughout their lifecycle, and ensuring excellent customer relationships. The role requires a quantitative degree, CFA or similar qualification, and over 10 years of experience in development finance. Shawbrook offers a range of benefits to support employee wellbeing, lifestyle, and recognition for outstanding contributions.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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