Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Communications Manager, DACH Region

Company: Lime

Location: Other US Location

Posted Feb 01, 2025

Lime, a leading global shared electric vehicle company, is hiring a part-time Communications Manager for the DACH region. The role involves driving a communications strategy, managing media relations, and localizing corporate initiatives. The ideal candidate should have 5+ years of experience in communications, media relations, or public affairs, with a strong understanding of public policy issues related to Lime's products and services. Fluency in German and English is required. Lime offers competitive salaries, health and wellness benefits, flexible vacation policies, and professional growth opportunities.

Insurance Transaction Customer Service Associates (Full Time/Permanent)

Company: Sutherland

Location: Other US Location

Posted Feb 01, 2025

Sutherland, a global company founded 35 years ago, is seeking an analytical and attentive Insurance Transaction Associate. The role involves providing customer service support, building relationships, maintaining quality results, and collaborating with licensed insurance agents. Qualifications include a minimum of 4 CXCGCE subjects, a valid government-issued ID, flexibility for various shifts, and strong communication skills. Sutherland offers competitive compensation, paid training, discounts, excellent health insurance, and career development opportunities.

Health Solutions Partner - Manager/Health Solutions Partner

Company: Pfizer

Location: Other US Location

Posted Feb 01, 2025

This role is a nonsales commercial position focused on providing educational and scientific content to healthcare professionals (HCPs) in the field of Gene Therapy. The goal is to improve patient impact and society, and to create a better customer experience. The role involves direct access subject matter expertise for HCPs and patients, driving deeper engagement on educational and scientific content, and supporting medicine availability at hospital levels. The role also involves onboarding customers to new operating model platforms, developing omnichannel plans, and supporting improved patient outcomes through education and services. The role requires a base degree in science, excellent medical-to-medical communication skills, and a track record of coalition building in complex environments.

Team Support (Oxford)

Company: Tripadvisor

Location: Other US Location

Posted Feb 01, 2025

Viator, a Tripadvisor company, is the leading marketplace for travel experiences, offering over 300,000 unique tours and activities. They emphasize flexibility, last-minute availability, and a remote-friendly work culture. Viator provides competitive compensation, tuition assistance, lifestyle benefits, travel discounts, and an employee assistance program. The company values leading, curiosity, teamwork, customer service, continuous improvement, and inclusivity. The role of a Team Support Specialist involves overseeing the booking process, providing technical support, resolving customer and associate queries, and handling escalated contacts. The ideal candidate should have customer service experience, excellent communication skills, problem-solving abilities, and a desire to learn.

Engineering Manager I - Measurements & Insights

Company: StackAdapt

Location: Other US Location

Posted Feb 01, 2025

StackAdapt is a high-performing self-serve advertising platform specializing in multichannel solutions. It empowers digitally-focused companies to deliver exceptional campaign performance. The company is recognized for its innovation, creativity, and high-performing campaigns. StackAdapt is seeking a technical Engineering Manager to lead a team of 24 engineers, focusing on the development of core measurement offerings and building new measurement solutions. The ideal candidate should have a proven track record, at least 5+ years of experience in building high-performant web applications, and expertise in Typescript, React, GraphQL, and Ruby on Rails. StackAdapt offers competitive benefits, a supportive culture, and opportunities for continuous learning and development.

270 - Senior Analytic Software Developer

Company: ARSIEM Corporation

Location: Other US Location

Posted Feb 01, 2025

ARSIEM Corporation is a trusted partner to multiple US government agencies, offering reliable and cutting-edge technical solutions. They are seeking a Senior Analytic Software Developer to support a government client in Ft Meade, MD. The role involves developing analytics using leading-edge technologies, working directly with the customer, and designing, developing, testing, deploying, and documenting big data cloud computing workflows. Minimum qualifications include a Bachelor's degree, 8 years of relevant experience, and a TSSCI clearance with polygraph. Preferred qualifications include networking knowledge, experience with QTA environment, Maven, web services development, and familiarity with customer corporate tools. ARSIEM is an Equal Opportunity and Affirmative Action Employer.

Sr. Director, Digital Strategy

Company: Protective Life

Location: Other US Location

Posted Feb 01, 2025

The Web Strategy and Governance leader is tasked with overseeing the digital strategy for Protective's web properties. This role involves advocating for end-users, aligning stakeholder needs with company objectives, and defining the user experience vision, strategy, and roadmap. The leader will manage a team of UX/UI designers, digital media developers, and content specialists, responsible for designing, implementing, and maintaining digital assets for marketing. Key responsibilities include establishing a comprehensive digital vision strategy, leading the management of web and digital assets, defining web strategy aligned with business objectives, developing and refining SEO strategy, ensuring web assets comply with brand guidelines and legal standards, and overseeing digital governance. The ideal candidate should have 15+ years of experience in digital strategy development, a Bachelor's degree in marketing, and proven expertise in delivering digital customer experience solutions.

Sales Manager - Mkt 4

Company: CDW

Location: Other US Location

Posted Feb 01, 2025

CDW, a Fortune 200 leader, is seeking a Sales Manager to lead an inside team of Account Managers. The role involves developing sales strategies, coaching and developing a team, managing resources, and building customer relationships. The Sales Manager will be responsible for meeting and exceeding sales and profit goals, driving interdepartmental collaboration, and proactively managing territory plans for growth. The ideal candidate should have a proven track record in sales, strong leadership skills, and excellent communication abilities.

Senior Product Manager, Marketing Cloud

Company: StackAdapt

Location: Other US Location

Posted Feb 01, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a Senior Product Manager to join their marketing cloud team. The role involves collaborating with cross-functional teams to design, build, and launch solutions that delight clients. The ideal candidate should have experience in marketing technology, a Computer Science or Engineering background, and strong communication skills. StackAdapt offers competitive benefits, including equity, mental health care, and a supportive culture.

Country Brand Lead

Company: Pfizer

Location: Other US Location

Posted Feb 01, 2025

The role involves planning and implementing marketing strategies for Gene Therapy Hemophilia products, driving financial performance, identifying market opportunities, and maximizing resources. The individual is accountable for strategic planning, tailoring global brand strategies to local markets, leading cross-functional teams, and developing organizational capabilities. They are responsible for revenue forecasts, strategic trademark planning, and identifying new market opportunities. The role requires 5+ years of marketing experience, preferably in specialty areas like Rare Disease, and proficiency in English and Mandarin.

Senior Business Analyst - Marketing Cloud

Company: Takeda

Location: Other US Location

Posted Feb 01, 2025

Takeda, a global leader in digital transformation, is inviting candidates to join its Innovation Capability Center in Bengaluru. The Senior Business Analyst role involves gathering, analyzing, and documenting software specifications, advising junior analysts, and collaborating with various teams. The role requires experience in Salesforce Marketing Cloud, Agile development, and strong leadership skills. Takeda offers competitive compensation, flexible work environment, comprehensive healthcare, and opportunities for career growth.

Spécialiste, Support du client Bilingue/ Bilingual Client Support Specialist

Company: AutoTrader.ca

Location: Other US Location

Posted Feb 01, 2025

Dealertrack Canada is a leading provider of web-based software solutions and services for various retail industries, including automotive, marine, recreational vehicles, motorcycles, and powersports. The company offers a comprehensive set of solutions, including SalesFampI products, market data for dealers, lenders, and OEMs, and digital document services. Dealertrack Canada serves dealers, lenders, OEMs, third-party retailers, agents, and aftermarket providers. The Dealer Support Representative role involves responding to inbound calls and emails from dealerships, troubleshooting and resolving inquiries, providing supplementary training, and discussing the benefits and features of Dealertrack Canada's products. The ideal candidate should have 2+ years of customer service experience, exceptional communication skills, and technical proficiency in MS Office and Adobe Sales Systems.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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