Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior Network Monitoring Engineer

Company: Fluence

Location: Other US Location

Posted Jan 31, 2025

The job posting is for an experienced Zabbix Network Monitoring Engineer with expertise in Linux administration and system integration. The role involves designing, deploying, and managing Zabbix monitoring solutions, performing Linux system administration tasks, integrating Zabbix with third-party tools, and responding to incidents. The ideal candidate should have a degree in Computer Science, proven experience with Zabbix, strong understanding of networking protocols and system administration, familiarity with virtualization and cloud environments, and excellent troubleshooting skills. Knowledge of Git and scripting languages is also required.

Technical Support Engineer(2025 Graduates)

Company: PingCAP Ltd

Location: Other US Location

Posted Jan 31, 2025

PingCAP, a global player in the database market, is seeking a support team member to assist commercial customers with TiDB and TiDB Cloud issues. The role offers excellent learning opportunities for fresh graduates and involves diagnosing database issues, collaborating with engineers, and ensuring customer satisfaction. Qualifications include a degree in Computer Science, knowledge of computer science fundamentals, and proficiency in programming. Familiarity with relational and NoSQL databases is a plus. Excellent communication skills in Chinese and English are required, along with a strong sense of accountability and responsibility.

Facebook Ads Manager (B2B Campaign)

Company: Aloware

Location: Other US Location

Posted Jan 31, 2025

Aloware is seeking a Facebook Ads Manager with 2+ years of experience in B2B Facebook marketing, preferably in the SaaS space. The role involves managing and optimizing advertising spending, designing landing pages, tracking performance, and brainstorming other advertising efforts. Experience in the automotive industry, Manychat, Pixel Cataloguing, and Couponing is highly valued. Strong communication skills and copywriting abilities are required. Background in PPC, Canva, and Tiktok is advantageous.

Product Owner - Enterprise Data

Company: Eli Lilly and Company

Location: Other US Location

Posted Jan 31, 2025

Lilly, a global healthcare leader, is seeking a Product Owner for Enterprise Data in Bengaluru. The role involves championing the product vision, prioritizing features, managing the backlog, understanding users, ensuring quality and compliance, sustaining scalability, and cultivating a growth mindset. Essential skills include excellent communication, leadership, critical thinking, collaboration, and decision-making abilities. The ideal candidate should have a Bachelors or Masters in Technology, Engineering, Science, or a related field, plus an MBA from a premier institute. Experience of 5 to 15 years is required. Lilly is committed to making a real difference in lives and is dedicated to helping individuals with disabilities engage in the workforce.

Senior Creative

Company: HYPEBEAST

Location: Other US Location

Posted Jan 31, 2025

Hypemaker, a global award-winning creative agency, is seeking a creative individual with 3+ years of experience in advertising, fashion, and lifestyle media. The role involves developing creative concepts for APAC regions, creating visual content, and collaborating with the team to ensure consistency in tone and messaging. The ideal candidate should have a strong portfolio, proficiency in Adobe Creative Suite, and fluency in Cantonese and English. The position is based in Hong Kong.

Senior Software Engineer (Java) - Delphix

Company: Perforce Software

Location: Other US Location

Posted Jan 31, 2025

Perforce is seeking a Senior Software Engineer for their Continuous Data development team. The role involves architecting, designing, and implementing large-scale components of the product, delivering complex projects, and handling critical situations involving high priority customer issues. The ideal candidate should have 6-9 years of experience in building enterprise products using Java, excellent analytical and problem-solving skills, and the ability to manage multiple priorities and meet deadlines. The company offers a collaborative and inclusive work environment, opportunities for process improvements, and rewards for contributions.

Business Development Manager (Czech Republic, Prague)

Company: Ajax Systems

Location: Other US Location

Posted Jan 31, 2025

Ajax Systems is a globally recognized technological company and Europe's largest security system manufacturer. The company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. With a product portfolio of 180 wireless and wired devices, Ajax protects over 35 million users in 187 countries. The company has sales representatives worldwide and employs 4100 specialists. Ajax's software and hardware have revolutionized security systems, earning prestigious awards and recognition at major exhibitions. The company operates three factories in Ukraine and Turkey, adhering to environmental standards and RoHS requirements. Ajax Systems, a Ukrainian success story, seeks a results-driven individual with 3+ years of experience in the electronic security industry for a business development role in the Czech Republic.

Security Engineer(Vulnerability & Patch Management)

Company: Fluence

Location: Other US Location

Posted Jan 31, 2025

The Security Engineer Vulnerability and Patch Management role at Fluence Energy involves using various security tools to identify, classify, and track remediation of vulnerabilities in systems. The engineer will interact with other teams to prioritize, escalate, and remediate vulnerabilities. They will also evaluate and implement new technology, participate in design reviews, ensure network security, and communicate vulnerabilities to stakeholders. Strong knowledge of Linux systems, Tenable Nessus or similar vulnerability assessment tools, and scripting languages is required. Familiarity with cloud platforms, Agile methodologies, and automation tools is also desired. The ideal candidate will have a degree in Computer Science, 5+ years of experience in Cybersecurity or Vulnerability Management, and a proven track record of success in challenging projects.

Document Coordinator

Company: Helpware

Location: Other US Location

Posted Jan 31, 2025

Helpware, a technology-driven company with global offices, is seeking a detail-oriented Document Coordinator. The role involves generating reports, conducting document audits, managing document milestones, and ensuring proper sending and archiving of documents. The ideal candidate should have a Bachelor's degree in Business Administration, Finance, or a related field, proven experience in document control, strong organizational skills, proficiency in document management software, and excellent communication skills.

Windows Systems Engineer

Company: 1-grid

Location: Other US Location

Posted Jan 31, 2025

1gridcom, a rapidly expanding web hosting company in Cape Town, seeks a Windows System Administrator. The role involves managing internal systems, ensuring reliability, security, and optimal performance. Key responsibilities include designing and maintaining systems, managing Active Directory, conducting capacity planning, adhering to security best practices, and providing third-level support. The ideal candidate should have 5+ years of experience as a Windows Systems Administrator, proficiency in M365 Administration, Microsoft Systems Centre Suite, PowerShell, Windows Server, Active Directory, IIS, DNS, DHCP, Group Policy, and database configurations. Experience with Hyper-V, monitoring systems, and server resource management is advantageous. Microsoft certification is beneficial.

Senior NodeJS Developer

Company: Bounteous

Location: Other US Location

Posted Jan 31, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions for complex challenges and future opportunities. They employ over 4000 experts worldwide and partner with top technology providers to create transformative digital experiences. The ideal candidate should have a degree in CS/Engineering, 4+ years of professional programming experience, proficiency in JavaScript, and familiarity with Agile development processes. The role involves working in an Agile environment, creating tested and efficient code, and promoting information security practices. Bounteous is committed to fostering an inclusive environment and is an equal opportunity employer.

PHP Developer

Company: 1-grid

Location: Other US Location

Posted Jan 31, 2025

1GridCom, a rapidly growing web hosting company in Cape Town, is seeking a skilled PHP Developer to join their team. The ideal candidate will have 5+ years of experience, strong knowledge of PHP MVC frameworks, and expertise in Agile development practices. They will be responsible for troubleshooting, maintaining, and optimizing the core product software and databases, as well as contributing to all phases of the development lifecycle. The company values innovation, collaboration, and top performance, and offers opportunities for employees to upskill and grow.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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