Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Applications Support Analyst

Company: Basis Technologies

Location: Other US Location

Posted Jan 31, 2025

Basis Technologies is a company that delivers software and services to automate digital media operations for leading agencies and brands. They are currently hiring for an Applications Support role, which involves assisting with campaign troubleshooting, providing technical support, and liaising with various teams. The ideal candidate should have 23 years of experience in an online-centric business, proficiency in SQL or related database query languages, HTML, HTTP, and scripting knowledge, and excellent verbal and written English skills. Bonus points are given for an Engineering or Computer Science degree, advertising technology experience, and programming ability. Basis Technologies is committed to building an inclusive culture and offers a thoughtful perks and benefits package.

Associate Engineer - Full Stack

Company: Innovapptive

Location: Other US Location

Posted Jan 31, 2025

Innovapptive, a company backed by Tiger Global Management, is seeking a Full Stack Lead Developer. The role involves extending mobile and web applications, designing and implementing APIs, and collaborating with cross-functional teams. The ideal candidate should have 12 years of full stack development experience, proficiency in Node.js, MongoDB, DynamoDB, AWS, Azure, and Kubernetes, and knowledge of Docker and DevOps practices. Innovapptive offers a positive work environment, competitive pay, medical insurance, and opportunities for growth and learning.

Engineer - Full Stack

Company: Innovapptive

Location: Other US Location

Posted Jan 31, 2025

Innovapptive, a company backed by Tiger Global Management, is seeking a Full Stack Developer. The role involves extending mobile and web applications, designing and implementing APIs, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 4+ years of full stack development experience, and proficiency in Node.js, MongoDB, AWS, Azure, and React. The company offers a positive work environment, competitive pay, and opportunities for growth and development.

People Operations Advisor

Company: BlackLine

Location: Other US Location

Posted Jan 31, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function and delivering innovative solutions. The People Success Advisor role involves supporting HR Business Partners, serving as a point of contact for the People team, and ensuring data integrity and compliance in HR systems. The ideal candidate should have a Bachelor's degree, 35 years of HR experience, and proficiency in HRIS systems like Workday and SuccessFactors. BlackLine fosters a culture of diversity, continuous learning, and innovation.

Account Director/Senior Account Director (Canada)

Company: Bounteous

Location: Other US Location

Posted Jan 31, 2025

Bounteous is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. They are expanding their Client Service team and seeking an experienced Account Director to build relationships, encourage client reliance on their services, and drive business success. The role involves protecting and growing client accounts, developing strategic account management plans, and leading new Statement of Work kickoff and customer onboarding processes. Preferred qualifications include a BA/BS degree, 7+ years of client service experience, excellent communication skills, and the ability to manage multiple projects. Bounteous is committed to promoting an inclusive environment and is an equal opportunity employer.

Product Manager Compliance Assistant App (m/f/x)

Company: Dynatrace

Location: Other US Location

Posted Jan 31, 2025

Dynatrace is seeking a product manager to drive the Compliance Assistant app, a key component of the Business Analytics solution team. The role involves defining and driving the app's roadmap, analyzing competitors and customer use cases, collaborating with User Experience members, and defining adoption KPIs. The ideal candidate will have compliance experience, preferably in implementing regulations like DORA and NIST, and previous product management experience. Experience in SaaS cloud computing and Observability is a plus. Dynatrace offers a culture of excellence, competitive compensation, and the opportunity to work with leading cloud providers and technologies.

Senior Resource Specialist

Company: Bounteous

Location: Other US Location

Posted Jan 31, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions for complex challenges. They are seeking a Senior Resource Specialist to coordinate resource allocation, ensuring optimal talent mix for client projects. The role involves collaboration with various teams, data management, and conflict resolution. Preferred qualifications include a bachelor's degree, 3+ years of experience, proficiency in MS Office and Google Suite, and strong communication skills.

Software Engineer (Integrations & Operations)

Company: DailyPay

Location: Other US Location

Posted Jan 31, 2025

DailyPay Inc, a leading on-demand pay solution, is revolutionizing the way people get paid. The company, headquartered in New York City with operations in Belfast, is transforming financial wellbeing for employees. They are seeking a Software Engineer with 3+ years of experience in software development, systems, or integration engineering. The role involves designing, developing, and maintaining software tools and systems, integrating with APIs, and configuring SaaS applications. The company offers competitive compensation, equity ownership, private health insurance, and a supportive work environment.

Solutions Architect, Adobe Commerce (Mexico City)

Company: Blue Acorn iCi

Location: Other US Location

Posted Jan 31, 2025

Blue Acorn iCi, an Infosys company, is seeking an Adobe Commerce Solutions Architect based in Mexico City. The role involves understanding client needs, estimating technical work effort, architecting solutions, and ensuring development tasks meet requirements. The ideal candidate should have experience with Adobe Commerce, Magento 2, and ecommerce technologies. They should also possess strong communication skills and a proven track record of meeting goals. The salary range for this full-time contract position is $120,000 - $170,000.

Senior Engineer - Full Stack

Company: Innovapptive

Location: Other US Location

Posted Jan 31, 2025

Innovapptive, a company backed by Tiger Global Management, is seeking a Full Stack Lead Developer. The role involves extending mobile and web applications, designing and implementing APIs, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 24 years of proven experience in full stack development, and proficiency in Node.js, MongoDB, DynamoDB, AWS, Azure, Kubernetes, Docker, and Git. Innovapptive offers a positive, innovative environment, competitive pay, medical insurance, and opportunities for growth and learning.

Executive Assistant - CCA Canada

Company: General Motors

Location: Other US Location

Posted Jan 31, 2025

GM Canada is seeking an experienced Executive Assistant to manage the day-to-day administrative tasks for several directors. The role involves calendar management, meeting coordination, travel arrangements, and expense reporting. The candidate will also handle confidential materials and situations with professionalism, manage communication and community outreach activities, and work within a larger team to solve complex and sensitive situations. The ideal candidate should have 2+ years of experience, strong organizational skills, and proficiency in Microsoft Office. The role does not provide immigration-related sponsorship.

Partner Solutions Engineer - LATAM

Company: Dynatrace

Location: Other US Location

Posted Jan 31, 2025

Dynatrace is offering an exciting opportunity for a technically knowledgeable, assertive, and success-driven individual to contribute as a key team member in the dynamic partner business. The role involves providing presales technical support, driving partner recruitment, and upskilling partner knowledge. The individual will also innovate joint offerings, industrialize management programs, and work closely with LATAM Partner Leadership. Key responsibilities include delivering technical partner training, showcasing Dynatrace software offerings, enabling partner sales and presales teams, and developing strong relationships with key partner resources. The ideal candidate should have experience in DevSecOps, cloud automation, application performance management, and security certifications. Excellent communication, organization, and presentation skills are required. Dynatrace offers a culture of excellence, competitive compensation, and the opportunity to work with leading cloud providers.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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