Customer Service Jobs in Remote

373,677 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Regional Vice President, Enterprise Sales - Segment (WEST)

Company: Twilio

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Manager, Billing Operations

Company: Twilio

Location: Remote

Posted Feb 03, 2025

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Account Consultant I, Risk Control

Company: Liberty Mutual Insurance

Location: Milwaukee, WI / Remote

Posted Feb 03, 2025

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Strategic Sales Manager, ASA

Company: Zillow

Location: Remote

Posted Feb 03, 2025

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Director, Post Market Surveillance

Company: hims & hers

Location: Remote

Posted Feb 03, 2025

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MANAGER SALES, NEW LOGO

Company: UKG

Location: Gunnison, CO / Remote

Posted Feb 03, 2025

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Dutch Technical Support Representative

Company: Kyndryl

Location: Midrand, South Africa / Remote

Posted Feb 03, 2025

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Outage Manager

Company: GE Vernova

Location: Boston, MA / Remote

Posted Feb 03, 2025

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healthcare data and analytics company 5+ years managing Risk Adjustment projects developing client strategies

Customer Success Manager

Company: Reveleer

Location: Remote

Posted Feb 03, 2025

Reveleer, a healthcare data and analytics company, is seeking a Customer Success Manager with 5+ years of experience in managing Risk Adjustment projects for Medicare, Medicaid, and Commercial lines. The role involves developing client strategies, ensuring platform adoption, and driving customer growth. Key responsibilities include managing client relationships, resolving issues, and leading continuous improvement initiatives. The ideal candidate should possess strong analytical skills, effective communication abilities, and a customer-focused mindset. Reveleer offers a competitive salary, benefits, and opportunities for professional growth.

View Details Apply on BuiltIn

Regional Sales Director, Enterprise - Public Sector

Company: Samsara Inc.

Location: Remote

Posted Feb 03, 2025

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Senior Application Engineer - Photonics (Remote)

Company: Ansys

Location: Ottawa, Canada / Remote

Posted Feb 03, 2025

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Senior Wireless Engineer

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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