Customer Service Jobs in Remote

373,677 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Money Systems Operations Lead

Company: Robinhood

Location: Denver, CO / Remote

Posted Feb 03, 2025

Supplier and Third Party Distributor Quality Engineer Consultant

Company: RQM+

Location: Remote

Posted Feb 03, 2025

RQM+ is a leading MedTech service provider with a global team of regulatory and quality experts. They offer comprehensive services including clinical trials, lab services, and reimbursement support for medical devices, digital therapeutics, and diagnostics. RQM+ works with top medical device manufacturers and IVD companies. The Supplier and Third Party Distributor TPD Quality Engineer role involves leading supplier and internal audits, qualifying new suppliers, evaluating supplier changes, and negotiating quality agreement terms. The job requires a Bachelor's degree in a technical discipline, knowledge of medical device regulations, and auditor certification. RQM+ values its employees, offering a rewarding work environment with a focus on work-life balance and a competitive compensation package.

Intelligent Platforms Solutions Executive - ServiceNow, Salesforce, & Adobe

Company: CDW

Location: Remote

Posted Feb 03, 2025

CDW, a Fortune 200 leader, offers a role in its Digital Velocity Solutions Executive team. The position involves selling Digital Velocity services and products related to ServiceNow, Adobe, and Salesforce. Key responsibilities include developing strategies to expand CDW's customer base, understanding capabilities and value propositions, cultivating relationships with key personnel, and managing sales cycles. The ideal candidate should have 5+ years of experience in enterprise sales, a proven track record of meeting sales goals, and strong communication skills. CDW provides a competitive salary range, uncapped commission, and a supportive work environment.

Senior Cloud Operations Engineer - EUROPE

Company: Centric Software

Location: Remote

Posted Feb 03, 2025

Centric Software is seeking a Senior Cloud Operations Engineer to lead advanced automation development using Pulumi, Terraform, and Ansible. The role involves creating an automation framework, managing cloud infrastructure, and collaborating with development and DevOps teams. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 8+ years of cloud operations experience, and expertise in Python, Ansible, and cloud platforms like AWS, Azure, and Google Cloud.

Technical Lead - Mainframe/iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Feb 03, 2025

Sales Planner

Company: GSTV

Location: Remote

Posted Feb 03, 2025

GSTV is committed to fostering an inclusive team and culture, encouraging personal and professional growth. The company values growth, social accountability, tenacious behavior, and valued actions. Benefits include comprehensive medical, dental, vision, life insurance, and more. GSTV offers hybrid and remote work options, with candidates near the New York office being considered for on-site roles. The Sales Planner role involves partnering with Account Executives to build strategic media plans, manage account relationships, and ensure campaign success. The ideal candidate is an energetic, strategic thinker with strong communication skills and experience in the media industry.

Senior Program Manager, Project Controls

Company: Equinix, Inc

Location: Frankfurt, Germany / Remote

Posted Feb 03, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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