Customer Service Jobs in Remote

373,982 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Client Marketing Manager

Company: Comply

Location: Remote

Posted Jan 31, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They offer a comprehensive benefits package, including full medical, dental, and vision coverage, unlimited PTO, and remote work flexibility. They are seeking an experienced Client Marketing Manager to craft and execute targeted marketing strategies that enhance client engagement, adoption, and expansion of their award-winning compliance software and services.

Solutions Engineer - Manufacturing Industry Specialist

Company: KPA

Location: Remote

Posted Jan 31, 2025

KPA, founded in 1986, is a leading provider of Workforce Compliance software and consulting services. The company aims to help clients avoid workplace accidents and injuries by offering software, consulting, and training services. KPA is recognized as one of Colorado's Best Places to Work for five consecutive years. The Solution Engineer role involves driving growth, delivering value-driven solutions, and supporting sales campaigns in the manufacturing industry. The ideal candidate should have 5+ years of experience in Solutions Engineering, deep technical expertise, understanding of manufacturing processes, excellent communication skills, and proficiency with CRM software. KPA offers a competitive compensation package and a full benefits package, including medical, dental, vision, PTO, and a 401k with company match. The company is committed to diversity, inclusion, and equal opportunity in all employment practices.

Senior Customer Marketing Manager

Company: Loop

Location: Remote

Posted Jan 31, 2025

The Customer Marketing Manager role at Loop involves orchestrating strategic marketing campaigns to drive growth, build loyalty, and identify superfans who can become Loop Advocates. The role requires a balance of creativity and data-driven decision making, leveraging cross-functional influence. The company offers flexibility in work environment, with options ranging from office to remote work. The ideal candidate has 5+ years in B2B SaaS marketing, with at least 2 years in customer marketing, and experience in building customer marketing programs from scratch. The role involves creating campaigns, working cross-functionally, executing on various marketing channels, coordinating in-person events, and defining and reporting on campaign results.

Lead Product Designer

Company: SQUIRE

Location: Remote

Posted Jan 31, 2025

SQUIRE is a leading business management system for barbershop owners, offering custom-branded tools, resources, and guidance to help attract and retain customers, manage operations, and increase revenue. Founded in 2015, SQUIRE is trusted by barbers in over 4000 shops across more than a thousand cities worldwide. The company supports shop owners in bridging the gap between their personal craft and business goals. As a Lead Product Designer at SQUIRE, you will work closely with leadership to define and maintain design vision, partner with outside teams for innovation, and ensure design consistency across products. You will tackle complex workflows, establish scalable systems, mentor junior designers, and provide guidance to cross-functional teams. SQUIRE offers a competitive base salary, stock grant, comprehensive benefits, and a supportive work environment.

Performance Engineer SR

Company: Sagent

Location: Remote

Posted Jan 31, 2025

Sagent is a dynamic and innovative leader in the mortgage servicing technology industry, seeking a highly skilled Performance Engineer. The role involves designing and implementing performance tests, collaborating with development and operations teams, conducting performance assessments, and troubleshooting performance-related issues. Sagent offers a comprehensive benefits package and is an equal opportunity employer. The company is transforming the mortgage servicing industry by modernizing the customer experience and providing servicers with lower costs, scale, compliance, and higher servicing values.

General Inquiry - Creator

Company: Threshold 360

Location: Remote

Posted Jan 31, 2025

Threshold 360 is seeking creative and startup-minded individuals to join as contractors, capturing 360° photos of various locations. The role offers flexibility, best-in-class training, and the opportunity to work with cutting-edge technology. Applicants must reside within 60 miles of the project city, have a flexible schedule, and access to reliable transportation. Photography experience and customer service skills are preferred. The average pay is $40 per hour.

Sr. Cloud Security Engineer

Company: Rackspace Technology

Location: Remote

Posted Jan 31, 2025

The job posting is for a Security Engineer III position at Rackspace Technology. The role involves designing, implementing, and managing scalable security solutions in a hosting-based environment. Key responsibilities include leading collaborative design and implementation of solutions for audits, security incidents, and other activities. The candidate will also be responsible for implementing and managing security monitoring tools, providing documentation for cybersecurity vulnerabilities, and participating in pre-project cybersecurity risk assessments. Qualifications include a Bachelor's degree in computer science or a related field, 7+ years of related experience, and proficiency in security monitoring and incident response within public cloud environments. Preferred skills include experience with VMWare NSX, business acumen, hands-on experience in containerized environments, and application/IoT security knowledge.

Strategy & Operations Manager

Company: Nash

Location: Remote

Posted Jan 31, 2025

Nash, a Silicon Valley-based company founded in 2021, offers advanced last-mile logistics solutions to global enterprises. The company is seeking a strategy and operations professional to drive growth and operational excellence in the Asia Pacific region. Key responsibilities include regional expansion, managing carrier and provider partnerships, and providing strategic and operational support. The ideal candidate should have strategic thinking, operational expertise, relationship-building skills, and be data-driven. Nash is a well-funded scale-up with a fully remote culture, competitive compensation, and flexible paid time off.

Senior Sales Engineer - Customer Success

Company: Arctic Wolf

Location: Remote

Posted Jan 31, 2025

Arctic Wolf is a global leader in security operations, offering a cloud-native platform to mitigate cyber risks. The company's platform, Arctic Wolf Security Operations Cloud, analyzes trillions of security events weekly to provide automated threat detection and response. The Customer Success Senior Sales Engineer role involves providing technical expertise, understanding customer environments, and demonstrating the business value of Arctic Wolf solutions. Key skills include in-depth knowledge of infrastructure components, security tools, and excellent communication abilities. The company offers a collaborative work environment, competitive compensation, and benefits, including annual leave, medical insurance, and pension. Preferred qualifications include security certifications and extensive experience in enterprise IT systems design.

Senior Channel Sales Manager (IR, MSP & Cyber Insurance Partners)

Company: Red Canary

Location: Remote

Posted Jan 31, 2025

The job posting is for a Senior Channel Sales Manager role at Red Canary, focusing on IR MSP and cyber insurance partners in North America. The role involves developing and executing a go-to-market strategy, driving alignment with partner initiatives, managing co-sales and co-marketing efforts, and recruiting new partners. The ideal candidate should have 3+ years of experience in cybersecurity, 5+ years in the channel partner ecosystem, and strong relationships with key partners. The base salary ranges from $155,400 to $172,900 with an OTE of $222,000 to $247,000, and the role is eligible for a stock option grant.

Multi Location Group Trainer

Company: Dandy

Location: Remote

Posted Jan 31, 2025

Dandy, a venture-backed company, is revolutionizing the dental industry by integrating and simplifying dental practice functions through technology. They are seeking a dedicated Location Clinical Group Trainer with 5+ years of clinical training experience in digital dentistry. The role involves pre-training preparation, logistics, assessing practice readiness, facilitating training sessions, and post-training analysis. The ideal candidate should have operational excellence, strong communication skills, a customer-focused mindset, adaptability, problem-solving abilities, and team collaboration skills. Dandy offers comprehensive employee benefits and is committed to diversity and inclusion.

Sr. SDET - LATAM (Remote)

Company: Luxury Presence

Location: Remote

Posted Jan 31, 2025

Luxury Presence, a leading digital platform in the real estate industry, is seeking a Senior Software Development Engineer in Test (SDET). The SDET will ensure the quality and reliability of web and mobile applications, maintain and improve the automated testing framework, and work closely with cross-functional teams. Key responsibilities include designing and executing automated tests, developing and maintaining testing frameworks, supporting the CICD pipeline, and collaborating with stakeholders. The ideal candidate should have 5+ years of experience in SDET or similar roles, proficiency in test automation frameworks, and strong programming skills in JavaScript or TypeScript. The company offers a competitive technology stack, including React, GraphQL, Node.js, and AWS, and a collaborative, innovative work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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