Customer Service Jobs in Remote

373,982 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Creator Support Coordinator

Company: MagicLinks

Location: Remote

Posted Jan 31, 2025

MagicLinks is a B Corp-certified social commerce company that connects brands with a diverse community of 35K+ creators for data-driven video influencer campaigns. They are committed to being a force for good and have been recognized as one of the Best Places to Work in LA. The Creator Support Coordinator role involves troubleshooting, managing inquiries, and organizing events to ensure creators have a seamless experience. The company offers competitive compensation, comprehensive healthcare, 401K with a company match, unlimited PTO, and opportunities for professional growth.

Staff Product Manager - Marketplace

Company: Medely

Location: Remote

Posted Jan 31, 2025

Medely, a high-growth series C technology startup, is revolutionizing healthcare work by offering an on-demand marketplace and workforce management tools. The company is seeking a passionate and skilled Staff Product Manager to join their fully remote team. The ideal candidate will have 10+ years of product management experience, a strong customer compassion, and the ability to blend user research with data and business needs. The role involves understanding the needs of buyers and end-users, leading the end-to-end product development process, and driving cross-functional teams to set and achieve ambitious goals. Medely offers competitive compensation, long-term incentives, healthcare benefits, flexibility, and a mission-driven work environment.

Product Manager II

Company: Healthcare Management Administrators (HMA)

Location: Remote

Posted Jan 31, 2025

HMA is a leading third-party health plan administrator, offering customized health plans to medium to large-sized employers. They provide high-quality, affordable healthcare options and prioritize customer service. HMA has been recognized as a Washington's Best Workplace for three consecutive years. The company values people, innovation, and collaboration, and is seeking unique individuals to join their team. The Product Manager role involves developing and overseeing strategies for product growth, managing the product lifecycle, and driving market research. The ideal candidate should have a Bachelor's degree, 35+ years of experience in product management, and strong communication and problem-solving skills. HMA offers competitive compensation, benefits, and a flexible work environment.

Associate Software Engineer

Company: SageSure

Location: Remote

Posted Jan 31, 2025

SageSure, a leading company in catastrophe-exposed property insurance, is seeking an Associate Software Engineer. The role involves developing a broad understanding of SageSure applications, working on cross-functional teams, and collaborating with various engineering teams to build feature-rich user experiences. The ideal candidate should possess or be on track to obtain a Bachelor's degree in Computer Science or a related field, and have experience with general-purpose or frontend programming languages. SageSure offers a collaborative and rewarding environment, with a focus on continuous learning and professional development. The company is committed to diversity and inclusion, and provides generous benefits and perks.

Territory Manager (Pacific Northwest)

Company: LogicGate

Location: Remote

Posted Jan 31, 2025

LogicGate, a modern risk management platform founded in 2015, is seeking a Territory Manager for the Pacific Northwest Territory. The role involves strategically developing a territory plan, generating new business pipelines, and delivering world-class customer service. The company values diversity, inclusivity, and employee growth, offering competitive rewards packages and a flexible work environment. The ideal candidate has 3+ years of SaaS sales experience, a proven track record of exceeding quotas, and passion for the GRC landscape.

Solutions Engineer - Manufacturing Industry Specialist

Company: KPA

Location: Remote

Posted Jan 31, 2025

KPA, founded in 1986, is a leading provider of Workforce Compliance software and consulting services. The company aims to help clients avoid workplace accidents and injuries by offering software, consulting, and training services. KPA is recognized as one of Colorado's Best Places to Work for five consecutive years. The Solution Engineer role involves driving growth, delivering value-driven solutions, and supporting sales campaigns in the manufacturing industry. The ideal candidate should have 5+ years of experience in Solutions Engineering, deep technical expertise, understanding of manufacturing processes, excellent communication skills, and proficiency with CRM software. KPA offers a competitive compensation package and a full benefits package, including medical, dental, vision, PTO, and a 401k with company match. The company is committed to diversity, inclusion, and equal opportunity in all employment practices.

Senior Software Engineer - Backend

Company: Redox

Location: Remote

Posted Jan 31, 2025

Redox is a healthcare company that aims to revolutionize the industry by providing a full-service integration platform for secure and efficient data exchange. The company's transaction processing team is composed of passionate individuals who enjoy solving complex problems at scale. They are seeking a software engineer with 5+ years of experience in backend engineering, API development, and database management. The ideal candidate should have experience with TEFCA implementation or similar healthcare data standards, and be familiar with a CICD pipeline and continuous release processes in a cloud-based environment. Redox values individual growth and learning, context over control, confidence and safety over speed, ownership of outcomes over neatly-defined work, and team productivity over individual productivity.

Full-Time Mental Health Provider (PsyPact)

Company: Spring Health

Location: Remote

Posted Jan 31, 2025

Spring Health is a mental healthcare provider aiming to revolutionize the industry by removing barriers to care. They offer Precision Mental Healthcare, tailored to individual needs, and have partnerships with over 450 companies. Their innovative platform has generated a net positive ROI for employers. As a full-time mental health provider, you would deliver virtual counseling sessions, respond to crises, and maintain confidentiality. Requirements include an unrestricted psychotherapy license, telehealth competency, and experience in evidence-based modalities. The target salary is $70,000-$75,000, with opportunities for bonuses. Spring Health offers a robust benefits package, including medical coverage, parental leave, and professional development reimbursement.

Senior Content Marketing Manager

Company: ActiveCampaign

Location: Remote

Posted Jan 31, 2025

ActiveCampaign is seeking a Senior Content Marketing Manager with 8+ years of marketing experience, 5+ in content marketing, preferably in a high-growth environment. The role involves creating various types of content, collaborating with cross-functional teams, and contributing to organic growth and SEO initiatives. The company offers comprehensive benefits, including health and wellness, open paid time off, generous 401k matching, and professional development resources. ActiveCampaign is an equal opportunity employer with a diverse and inclusive culture.

AEM Scrum Master (on site)

Company: Blue Acorn iCi

Location: Remote

Posted Jan 31, 2025

Blue Acorn iCi, a digital consultancy with over 400 experts, specializes in customer experience, commerce, and data solutions. They empower businesses with digital scalability, delivering high performance and customer experience across various industries. The company is currently seeking a Scrum Master with Adobe Experience Manager (AEM) experience, living near Overland Park KS, Atlanta GA, or Bellevue WA, to ensure team commitments are met, remove impediments, and oversee Scrum practices. The ideal candidate should have 3+ years of Agile Project Management experience, preferably in a SaaS company, and be proficient in Jira and Confluence. They should also possess excellent communication skills and a Scrum Master certification.

Account Director/Senior Account Director (U.S.)

Company: Bounteous

Location: Remote

Posted Jan 31, 2025

Bounteous is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. They are expanding their Client Service team and seeking an experienced Account Director to build relationships, encourage client reliance on their products and services, and drive business success. The role involves protecting and growing client accounts, developing strategic account management plans, and leading new Statement of Work kickoff and customer onboarding processes. Preferred qualifications include a BA/BS degree, 7+ years of client service experience, excellent communication skills, and the ability to manage multiple projects. Bounteous is committed to promoting an inclusive environment and is an equal opportunity employer.

Forward Deployed Engineer

Company: Vannevar Labs

Location: Remote

Posted Jan 31, 2025

Vannevar Labs, a tech company founded in 2019, is seeking a Full Stack Developer with 4+ years of experience to join their Mission team. The role involves engineering software solutions, working with large-scale datasets, collaborating with interdisciplinary teams, and traveling up to 20% of the time to meet with mission owners. The company supports various US service branches, combatant commands, partner nations, and the intelligence community. They offer competitive benefits including health, dental, vision insurance, 100% remote work, 401k matching, mental health benefits, flexible work environment, pet and child care reimbursement during travel, unlimited PTO, and a salary range of $135,000 - $205,000 + equity + 401K match. The company is committed to equal opportunity employment and encourages candidates from all backgrounds to apply.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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