Customer Service Jobs in Remote

373,982 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Software Engineer, AI Studio

Company: Speechify

Location: Remote

Posted Jan 31, 2025

Speechify is a leading company in the AI and audio space, offering a unique service that converts text to speech for easier, faster, and deeper learning. They are currently seeking a Senior Software Engineer to join their expanding AI Studio team. The ideal candidate should have experience with AWS, GCS, and microservices, as well as proficiency in React, NodeJS, and low-level JS. Speechify provides a dynamic work environment, competitive compensation, and the opportunity to make a significant impact in a revolutionary industry, particularly for those with learning differences.

Business Development Manager

Company: Halcyon

Location: Remote

Posted Jan 30, 2025

Halcyon, a cybersecurity company formed in 2021 by industry veterans, is seeking a Business Development Manager to lead a team of SDRs and BDRs. The role involves managing team performance, strategic planning, lead generation, and collaboration with sales and marketing teams. The ideal candidate should have 3+ years of experience in sales development or business development, preferably in the cybersecurity or tech industry, with a strong understanding of the ransomware threat landscape and B2B tech sales cycle. Halcyon offers comprehensive benefits, including healthcare, 401k, disability coverage, and flexible PTO. The base salary range is $90,000 - $150,000.

Senior Product Manager (Student Information System/SIS)

Company: Follett Software

Location: Remote

Posted Jan 30, 2025

Follett Software is seeking a Senior Product Manager with extensive experience in Student Information Systems (SIS) to lead the development and execution of their Aspen SIS. The role involves managing the product lifecycle, driving innovation, delivering data-driven insights, collaborating with cross-functional teams, communicating effectively, and driving measurable impact. The ideal candidate should have a deep understanding of K12 education systems, be a strategic thinker, collaborative leader, customer-focused, and an excellent communicator. This remote position is open to US-based candidates only.

Enterprise Implementation & Success Manager

Company: Nash

Location: Remote

Posted Jan 31, 2025

Nash, a Silicon Valley-based company founded in 2021, offers advanced last-mile logistics solutions to global enterprises. The company's SaaS platform streamlines and scales delivery operations. Nash is seeking an Enterprise Implementation & Success Manager to drive customer satisfaction, adoption, and growth. Key responsibilities include managing customer relationships, scoping and implementing solutions, leveraging logistics expertise, driving customer growth, and reporting on performance metrics. The ideal candidate will have deep technical expertise, a proven commercial track record, excellent communication skills, and logistics experience. Nash offers a competitive compensation package, flexible work arrangements, and a commitment to diversity and inclusion.

Manager, IT Engineering

Company: Pathward

Location: Remote

Posted Jan 30, 2025

Pathward is a hybrid remote-office company dedicated to growing talent anywhere, with onsite locations in Sioux Falls, Scottsdale, Troy, Franklin, and Dallas. They are a financial empowerment company working with innovators to increase financial availability, choice, and opportunity for all. Pathward is seeking a leader for their IT Engineering team, responsible for guiding, coaching, and mentoring team members, ensuring self-directed execution, and promoting an Agile organization. The role involves career counseling, performance evaluation, and fostering a culture of accountability, autonomy, and empowerment. The ideal candidate should have a Bachelor's degree, 5+ years of experience, and expertise in managing commercial off-the-shelf software platforms, AWS development, and platform/system integration. Pathward offers a competitive salary range, comprehensive benefits, and a commitment to diversity and inclusion.

Technical Sales Engineer - US West

Company: Nozomi Networks

Location: Remote

Posted Jan 30, 2025

Nozomi Networks is hiring a Sales Engineer to support customers and partners during presales, sales, and postsales activities. The role involves working closely with the Sales team, qualifying sales opportunities, presenting solutions, and gathering customer requirements. The ideal candidate should have proven experience in customer-facing roles, a solid understanding of complex networks and protocols, and experience in Cyber Security. Nozomi Networks offers competitive compensation, benefits, and a global benefits package. The company is committed to diversity, inclusion, and belonging.

Director Legal, Commercial & Product

Company: HopSkipDrive

Location: Remote

Posted Jan 30, 2025

HopSkipDrive is a technology company that provides safe, equitable, and caring transportation solutions. Founded by three moms, it has facilitated over 33 million rides across 13 states. The Legal team is seeking a seasoned attorney with 10+ years of in-house legal experience, particularly in the tech sector, to manage the contract lifecycle, negotiate terms, and lead teams. The role offers equity, flexible benefits, and the opportunity to work for a VC-backed company in a rapidly growing market.

Staff Engineer

Company: Healthie

Location: Remote

Posted Jan 31, 2025

Healthie is hiring a Staff Engineer to lead the development of new products, focusing on building scalable, reliable systems. The role involves collaborating with cross-functional teams, mentoring engineers, and driving innovation in healthcare technology. The ideal candidate has 8+ years of experience in software engineering, with a focus on AI/ML technologies, and expertise in the specified tech stack. The position is full-time remote in the US, with a salary range of $197,000 - $227,000.

Sr. Data Product Manager

Company: Niche

Location: Remote

Posted Jan 31, 2025

Niche is seeking a Senior Data Product Manager with extensive experience in data product management, business strategy, and data product development. The role involves strategic vision, roadmap development, user advocacy, collaboration, and a data-driven approach. The ideal candidate will have a strong understanding of user personas, data science, ML, and analytics. They will work closely with various teams to translate their needs into clear requirements and drive successful product implementation. The company offers a competitive compensation package, flexible work environment, and a comprehensive benefits program.

Senior Manager, Marketing Analytics

Company: Hungryroot

Location: Remote

Posted Jan 30, 2025

Hungryroot is a distributed team offering a partner in healthy living, delivering nutritious groceries, easy recipes, and essential supplements. They are seeking a Senior Manager Marketing Analytics to build and scale the function, focusing on acquisition and retention with forecasting, spend allocation, optimization, campaign performance, LTV predictions, multichannel attribution, and data-driven customer insights. The ideal candidate should have extensive experience in marketing analytics, a passion for data, strong technical aptitude, and the ability to thrive in a fast-paced environment.

Data Engineer

Company: Hometap

Location: Remote

Posted Jan 31, 2025

Hometap is a collaborative and innovative company in the fintech space, offering a home equity investment product that allows homeowners to access their home equity without taking on debt. They provide competitive compensation, healthcare coverage, unlimited PTO, and a strong company culture. Hometap is seeking a skilled Data Engineer to design, implement, and maintain their data infrastructure, ensuring accurate and efficient data processing and analysis. The company values diversity and equal opportunity employment.

Nutanix VDI SME

Company: New Era Technology

Location: Remote

Posted Jan 30, 2025

New Era Technology is seeking an experienced Nutanix Expert with a strong background in large-scale deployments and expertise in running Citrix environments. The ideal candidate will provide strategic guidance, lead design and architecture of scalable and secure Nutanix solutions, and implement and optimize Nutanix environments for running virtual desktop workloads. The role involves collaborating with project teams, developing advanced automation strategies, and acting as a subject matter expert in implementing advanced security measures. The company offers a team-oriented culture, continuous training, and competitive benefits. The pay range for this position is $95-$98 USD.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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