Customer Service Jobs in Remote

374,050 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Business Development Representative (remote in Germany)

Company: Revalize

Location: Remote

Posted Jan 29, 2025

Revalize is a global leader in sector-specific software solutions for manufacturers, offering a suite of tools for design, engineering, product selection, CPQ, PIM, visualization, and data analytics. The company is seeking a Business Development Representative to grow its business through cold calling, referral network nurturing, partner channel development, and social media programs. The role involves generating qualified leads, managing a pipeline, and utilizing a full suite of tech stack solutions for prospecting. Qualifications include 2+ years of B2B experience, a Bachelor's degree, strong communication skills in English and German, organizational skills, and experience with Salesforce and Outreach.io.

Lead Auditor - GPSC, Construction, Capex

Company: General Motors

Location: Remote

Posted Jan 29, 2025

The Lead Auditor role at General Motors Audit Services (GMAS) involves leading audit assignments, performing continuous business monitoring and risk assessment, and developing audit plans. The role requires a Bachelor's degree in engineering, manufacturing, supply chain, or accounting, and 5-7 years of combined audit consulting and operational experience. The ideal candidate should have practical knowledge of internal audit methodology, industry knowledge, and the ability to drive the use of analytics in the audit process. A Masters degree and professional certification are preferred. The compensation range is $85,100 - $135,900, with bonus potential based on company performance, job level, and individual performance. Benefits include health and wellbeing programs, retirement savings plan, tuition assistance, and GM vehicle discounts. GM is committed to diversity and inclusion, and offers reasonable accommodations for job seekers with disabilities.

SASE Sales Specialist (Italy)

Company: Palo Alto Networks

Location: Remote

Posted Jan 29, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They are looking for a Sales Specialist for SASE to drive revenue growth by identifying and pursuing new business opportunities with large accounts. The role involves developing and executing SASE sales strategies, influencing large customers and partners, and participating in external events. The ideal candidate should have a proven track record in enterprise sales, experience in selling SASE solutions, and excellent interpersonal and communication skills. Palo Alto Networks offers a supportive environment with unmatched systems, tools, and a team committed to success.

Performance Strategist - Defense

Company: Kitman Labs

Location: Remote

Posted Jan 29, 2025

Kitman Labs is seeking a senior-level strategist with extensive DoD experience to join their Performance Strategy Team. The ideal candidate will have leadership roles within the military, experience with performance programs, and a deep understanding of the future operating environment. The role involves strategic partnership development, DoD alignment and guidance, program support and innovation, thought leadership and representation, and cross-functional collaboration. The company offers a mission-driven environment, cutting-edge technology, and a world-class work culture with competitive benefits.

Senior UX Researcher and Research Operations Lead - Hybrid

Company: Boomi

Location: Remote

Posted Jan 29, 2025

Boomi, a fast-growing company, is seeking an experienced UX Researcher to join their User Experience team. The role involves advocating for UX Research excellence, building and nurturing user communities, leveraging mixed methods expertise, communicating complex concepts, driving discovery and evaluation, leading research activities, presenting research findings, contributing to user personas and use cases, and collaborating cross-functionally. The ideal candidate should have 5+ years of UX Research experience, a growth mindset, empathy, and a commitment to excellence. Boomi values diversity and inclusivity, and offers competitive compensation and benefits.

Customer Experience Engineer

Company: HiBob

Location: Remote

Posted Jan 29, 2025

HiBob, a fast-growing global HR platform, is seeking a Customer Experience Engineer to specialize in 3rd level support, research, development escalations, and complex ticket resolution. The ideal candidate should have a Bachelor's degree in Computer Science or related field, hands-on experience in technical support, deep understanding of log analysis, database querying, and maintenance of technical support tools. Familiarity with SQL, API troubleshooting, strong problem-solving skills, excellent communication, and collaboration abilities are required. Preferred qualifications include background in HR systems, knowledge of HTML/CSS, experience in leading cross-functional initiatives, and a data-driven approach. HiBob offers competitive compensation, benefits, pre-IPO equity, and a hybrid working model. The company is committed to fostering a sense of belonging and thriving workplace, open to all talent without discrimination.

Senior Accountant

Company: Veta Virtual

Location: Remote

Posted Jan 29, 2025

Veta Virtual is seeking a Senior Accountant to join their team. The role involves daily accounting tasks, financial analysis, and reporting. The ideal candidate should have a degree in Accounting or Finance, 15 years of experience, and proficiency in Excel. Veta Virtual offers a competitive salary, remote work flexibility, and a supportive team environment. The company values growth, integrity, execution, compassion, and reliability.

(biotechnology), Senior .NET Developer, TSCM-38461

Company: ELEKS

Location: Remote

Posted Jan 29, 2025

ELEKS, a custom software development company, is seeking a Senior .NET Software Developer with 5 years of experience in C#, .NET, and NET Web API. The developer will design, develop, and maintain reliable software, focusing on performance and availability. They will also analyze requirements, review designs, and estimate user stories. The role involves proposing code refactoring and optimization improvements, maintaining high-quality standards, and staying updated with modern technology. ELEKS offers close cooperation with a customer, challenging tasks, competence development, and a dynamic environment.

Senior Dormant Solutions Specialist

Company: Stewart Title

Location: Remote

Posted Jan 29, 2025

Stewart is a company that invests in employee career development, fostering a diverse and equitable work environment. The company is looking for a Centralized Escrow Accounting CEA Service Center professional with 2+ years of related experience, including TX and commercial experience, Escrow Officer experience, and closing experience. The role involves managing and ensuring compliance with financial policies, providing escrow accounting and related services, and limiting the number of dormant funds accounts. Stewart is committed to equal employment opportunities and accommodations for individuals with disabilities.

Customer Experience Engineer - Lisbon

Company: HiBob

Location: Remote

Posted Jan 29, 2025

HiBob, a fast-growing global HR platform, is seeking a Customer Experience Engineer. The role involves handling third-level support, research, development escalations, and complex ticket resolution. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, hands-on experience in technical support, deep understanding of log analysis, database querying, and maintenance of support tools. Strong problem-solving skills, excellent communication, and experience with support tools like Slack, Salesforce, Asana, and Zendesk are required. Preferred qualifications include background in HR systems, knowledge of HTML/CSS, experience in leading cross-functional initiatives, and a data-driven approach. HiBob offers competitive compensation, benefits, and pre-IPO equity. The company is committed to fostering a sense of belonging and thriving workplace, with a flexible hybrid working model, social impact days, and employee referral programs.

Cadillac District Manager Parts & Service - New Jersey/Philadelphia

Company: General Motors

Location: Remote

Posted Jan 29, 2025

This role is a remote position with territorial responsibility for managing Sales and Service Agreements between GM, dealers, external fleet customers, and Independent Aftersales Market stores. The candidate must live in or relocate to Mt Laurel, NJ or Travose, PA. Key responsibilities include driving revenue growth, analyzing dealers' marketing plans, and resolving customer needs. Required qualifications include a Bachelor's Degree, 5+ years of experience in dealership fixed operations, and proficient automotive industry knowledge.

Software Senior Engineer, AI - Hybrid

Company: Boomi

Location: Remote

Posted Jan 29, 2025

Boomi is a fast-growing company that aims to make the world a better place by connecting everyone to everything anywhere. They offer an award-winning intelligent integration and automation platform. As a Senior Software Engineer, you will design and develop cutting-edge systems, integrating AI technologies and AWS services. You will be an active member of an Agile team, driving features from inception through the software development lifecycle. Boomi values diversity and encourages employees to be their true authentic selves.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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