Customer Service Jobs in Remote

374,050 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Project Manager, Owner's Engineering & Technical Diligence (Reable Energy)

Company: Euclid Power

Location: Remote

Posted Jan 29, 2025

Euclid Power, a renewable energy software and services company, is seeking a Project Manager for its Owners Engineering and Technical Diligence group. The role involves serving as the point of contact for specific engagements, providing technical expertise, and overseeing a wide range of client projects. The ideal candidate should have 5+ years of engineering or technical project management experience in PV and/or energy storage deployment, a Bachelors degree in engineering or other technical fields, and expert knowledge of PV project engineering and construction principles. The company offers a comprehensive benefits package, early equity awards, professional credential sponsorship, multidisciplinary exposure, and a supportive, collaborative, and diverse environment.

Global Product Manager

Company: Accurate Background

Location: Remote

Posted Jan 29, 2025

Accurate Background is seeking a Global Product Manager to join their team. The role involves analyzing global markets, developing product strategies, and delivering new products and services. The ideal candidate should be a confident leader with experience in global markets, excellent communication skills, and a customer-focused mindset. The company values diversity and promotes equality, and offers a fun, fast-paced environment with opportunities for growth. The role requires a minimum of 3+ years of experience in a Product Owner or Product Manager role, strong analytical skills, and the ability to travel up to 25% as necessary.

Senior Content Marketing Manager

Company: Silverfort

Location: Remote

Posted Jan 29, 2025

Silverfort, a cybersecurity company, is seeking a Senior Content Manager with 7+ years of B2B marketing experience, preferably in cybersecurity. The role involves boosting brand awareness, thought leadership, and social media efforts. The candidate will collaborate on content campaigns, write awards submissions, and support the content marketing strategy. They must be a seasoned writer, comfortable with cross-functional international teams, and have experience with engagement and metrics tools.

Customer Success Manager

Company: Triple Whale

Location: Remote

Posted Jan 29, 2025

The job posting is for a Customer Success Manager (CSM) role at Triple Whale, a growing global company. The CSM will focus on supporting ecommerce stores and agency clients, building and maintaining relationships with enterprise clients. Key responsibilities include developing tailored success plans, driving revenue and renewal forecasting, and collaborating with cross-functional teams. The ideal candidate should have previous experience in the ecommerce space, particularly in a SaaS environment, and possess strong communication, problem-solving, and teamwork skills.

Business Development Representative

Company: brightwheel

Location: Remote

Posted Jan 29, 2025

Brightwheel is a globally trusted technology brand in early education, aiming to provide high-quality education for every child. They are a fully remote, diverse team with a strong investor group. The company is seeking dynamic, resilient sales professionals to make 80-100 cold calls daily, understand prospects' pain points, and schedule product demonstrations. Brightwheel offers a competitive compensation package, including a base salary of $45,000 and an uncapped variable of $18,000 based on performance.

Principal Field Solution Architect - IAM

Company: CDW

Location: Remote

Posted Jan 29, 2025

CDW, a Fortune 200 leader, is seeking a Principal Solution Advisor with at least 7 years of experience in Identity and Access Management. The role involves executing the full sales lifecycle for enterprise Advisory related projects, strategic account planning, researching, prospecting, relationship building, partnering with software vendors, and opportunity identification. The candidate will also act as a strategic solution advisor to the customer for any security-related opportunities, providing input and recommendations around their overall IAM strategy. The role requires strong writing, communication, and presentation skills, and any security-specific or IAM product-specific sales or technical certifications are a plus. CDW offers a competitive salary range of $133,200 - $151,200, depending on experience and skill set, and an annual bonus target of 20%. The company culture is described as empowering, with a focus on diverse perspectives and a rapidly evolving technology landscape.

Senior Solution Architect - Optimization

Company: D-Wave Systems

Location: Remote

Posted Jan 29, 2025

DWave Systems Inc. is seeking a Senior Solution Architect to build and deliver quantum optimization solutions for customer applications. The role involves working with delivery leads, applications developers, and other solutions architects within the professional services department. The ideal candidate should have a Masters or PhD in a relevant technical field, 5+ years of experience with Python, and knowledge of optimization tools like CPLEX or Gurobi. The company offers competitive pay, unlimited vacation, and a flexible work arrangement. DWave Systems Inc. values diversity and inclusion, and the role offers opportunities for career growth and impactful work.

Tier 2 Technical Support Representative

Company: BigCommerce

Location: Remote

Posted Jan 29, 2025

BigCommerce is seeking a Tier 2 Technical Support Representative with a minimum of 6 months Tier 1 experience. The role involves providing exceptional support to Enterprise merchants and Agency Partners, developing solutions, and collaborating with Tier 1 representatives. The ideal candidate should have excellent communication skills, time management abilities, and familiarity with BigCommerce API, Stencil Framework, and Developer Documentation. BigCommerce values diversity and inclusion, offering reasonable accommodations for individuals with disabilities.

Software Senior Engineer - Big Data - Hybrid

Company: Boomi

Location: Remote

Posted Jan 29, 2025

Boomi is a fast-growing company that aims to make the world a better place by connecting everyone to everything anywhere. They offer an award-winning intelligent integration and automation platform. As a Software Senior Engineer, you will develop sophisticated Big Data systems, work on cutting-edge new product features, and collaborate with various teams. The role requires experience in designing, developing, and maintaining software products that process Big Data, proficiency in Java and Python, and familiarity with cloud platforms like AWS, GCP, or Azure.

SLED Enterprise Account Executive - NYC

Company: Granicus LLC

Location: Remote

Posted Jan 29, 2025

Granicus is a Govtech company that has been recognized for its transformative technology and inclusive approach. They serve over 5500 government agencies and 300 million citizens, providing comprehensive cloud-based solutions for communications, website design, meeting management, records management, and digital services. Their Enterprise Account Executive role involves driving sales generation, fostering market expansion, and crafting compelling value propositions for prospective clients. Granicus values individual initiative, teamwork, and a client-centric problem-solving approach. They offer a competitive benefits package and are committed to building diverse, inclusive teams.

Senior Site Reliability Engineer (SRE) - Poland

Company: Cribl

Location: Remote

Posted Jan 29, 2025

Cribl is a rapidly growing, remote-first company seeking a Senior Site Reliability Engineer in Poland. The role involves unlocking the value of observability data, contributing to the engineering organization, and ensuring high-quality software. The ideal candidate will have extensive experience in enterprise-scale continuous delivery environments, knowledge of cloud platforms, and experience with APM and observability tools. Cribl values diversity and encourages applicants from all backgrounds.

Senior Demand Generation Marketing Manager

Company: brightwheel

Location: Remote

Posted Jan 29, 2025

Brightwheel, a globally trusted technology brand in early education, is seeking a Senior Demand Generation Marketing Manager. The role involves leading acquisition marketing efforts for the education product, developing cross-channel plans, crafting compelling messaging, driving continuous learnings, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in marketing, 4+ years of demand generation experience, and strong analytical and communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages