Customer Service Jobs in Remote

Positions 374,120 Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Systems Architect - Filesystems / NFS

Company: Hammerspace

Location: Remote

Posted Dec 02, 2025

Hammerspace's Data Platform offers high-throughput, low-latency storage solutions for AI and high-performance computing, enabling faster data access and improved productivity. The company seeks a System Architect to lead next-generation filesystem and NFS development, emphasizing innovation, collaboration, and technical leadership in a fast-paced startup environment.

Software Engineering Manager - Sustaining Engineering

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring an Engineering Manager for Sustaining Engineering to lead a distributed team and improve various open source software. The role offers a rewarding career working with the best people in technology.

Growth Product Manager - Loyalty

Company: Trafilea

Location: Remote

Posted Dec 01, 2025

Trafilea is a consumer tech platform with $1B+ revenue and 12M+ customers seeking a Growth Product Manager to lead loyalty initiatives. The role involves driving subscription growth through data-driven strategies, cross-functional collaboration, and innovative subscription models in a dynamic global team environment.

Software Platform Engineering Manager - Ubuntu for Next-Gen Silicon

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is founder-led, profitable, and growing, with a globally distributed team. They are hiring engineering managers to lead teams and optimize Ubuntu for various hardware platforms, with a focus on open source technologies and cutting-edge hardware.

Bilingual Associate Operations Specialist

Company: First Advantage

Location: Remote

Posted Dec 01, 2025

First Advantage is a global tech company seeking a bilingual Associate Operations Specialist to perform background checks and collaborate with clients. The role requires excellent data entry skills, effective communication, and the ability to work in a multicultural team. The company offers career development opportunities and benefits such as health and wellbeing programs, personal financial planning, and career development initiatives.

Partnerships Account Executive

Company: Array

Location: Remote

Posted Dec 01, 2025

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs deliver consumer products faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace. The company is remote-first, focused on high-performing individuals, and seeks a seasoned Partnership Account Executive to drive revenue growth through strategic partnerships.

Sr. Salesforce Developer

Company: CORESPHERE LLC

Location: Remote

Posted Dec 01, 2025

CoreSphere seeks a remote Salesforce Developer with 5+ years of experience in Salesforce and Vlocity PSS development. The role involves designing solutions, collaborating with teams, and includes competitive pay and benefits. The position requires certifications and security clearance, with a focus on public sector projects.

Technical Support Engineer (Edge Cloud)

Company: Gcore

Location: Remote

Posted Dec 01, 2025

Gcore is a leading cloud and edge provider offering competitive salaries, flexible work options, and a supportive environment for technical professionals.

Release Train Engineer - Manager

Company: Blackbaud

Location: Remote

Posted Dec 02, 2025

The Product & Technology Group at Blackbaud is seeking a Scaled Agile Framework Release Train Engineer with people management experience. The role involves overseeing delivery for Agile Release Trains, planning and facilitating SAFe events, managing backlog priorities, coaching teams, and leading a team of agile PMO professionals. The ideal candidate should have experience in cloud-based software development, people management, and leading large ARTs. Blackbaud offers a dynamic role, opportunities for growth, and a flexible remote work culture.

Analytics Engineer (L5) - Ads DSE, Privacy & Consent Analytics

Company: Netflix

Location: Remote

Posted Dec 02, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Ads Data Science and Engineering team aims to build the foundation of the ads business at Netflix by conducting analyses, developing tools, and creating predictive models to provide more choices and joy for members. The company is seeking a Senior Analytics Engineer to lead the development and optimization of consent analytics for Netflix's global Ads business, collaborating with various teams to drive success in analytics initiatives.

Lead Digital Marketing Analyst (Socials)

Company: Skyrocket Studios

Location: Remote

Posted Dec 01, 2025

The text outlines the responsibilities and requirements for a social media marketing role. It emphasizes the need for expertise in social media platforms, strategy development, campaign execution, data analysis, and team leadership. The role involves collaborating with cross-functional teams, staying updated on industry trends, and providing mentorship to team members.

Staff Data Scientist, Inference - Customer Support

Company: Airbnb

Location: Remote

Posted Dec 01, 2025

The text describes a Staff Data Scientist role at Airbnb's Customer Support team, focusing on causal inference and experimentation to improve customer support experiences. The role involves building segmentation models, determining allocation strategies, measuring long-term impact, guiding experimentation, and providing strategic insights. The ideal candidate should have 9+ years of experience, strong fluency in Python and SQL, familiarity with causal inference and experimentation, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages

© 2026 Job Transparency. All rights reserved.