Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Sr Manager, Software Sales Specialists

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Service Sales Manager

Company: GE Vernova

Location: Tokyo, Japan / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sr. Partner Solutions Architect - ITSM, DACH

Company: Atlassian

Location: Remote

Posted Jan 25, 2025

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Assistant Director, Data Privacy

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 25, 2025

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Senior Engineer - Field Services F/H

Company: GE Vernova

Location: Montpellier, France / Remote

Posted Jan 25, 2025

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Senior Lead, Customer Enterprise Partner

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 25, 2025

View Details Apply on The Muse
exceptional technology powered by exceptional people growing leader in secure reliable managed cloud solutions broad portfolio spanning AWS Azure and Google

Advanced Cloud Engineer II (RapidScale)

Company: Cox Enterprises

Location: Remote

Posted Jan 25, 2025

RapidScale, a leading provider of secure and reliable managed cloud solutions, is seeking an Advanced Cloud Engineer II. The role involves maintaining customer environments, acting as a technical escalation point, coaching junior engineers, and delivering solutions with high customer satisfaction. The ideal candidate should have a Bachelor's degree and 4 years of experience, with advanced knowledge in AD, Windows Server, Group Policy, and DNS. Preferred skills include Veeam Backup Technologies, NAble Patching, PowerShell scripting, and VMware experience. The compensation ranges from $99,000 to $165,000 per year, with benefits including health care, retirement planning, and flexible vacation. Cox Communications, the company behind RapidScale, is a large private telecom company known for its award-winning culture and benefits.

View Details Apply on BuiltIn

2025 Semester Intern-Commissioning Technology (base at Taichung)

Company: GE Vernova

Location: Lugu, Taiwan / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Manager, Value & Access - UK & EU

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sr Account Director, Business Development (Heatlh Economics/Market Access)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sr. Security Researcher (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 25, 2025

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BMC Specialist

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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