Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Area Business Manager, Minneapolis North, MN

Company: Blueprint Medicines

Location: Minneapolis, MN / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior ML Infra Engineer, Machine Learning Infrastructure & Data

Company: Upwork

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse
smart simple access trusted advisor humancentric approach

Solutions Engineer, Commercial (German)

Company: 1Password

Location: Remote

Posted Jan 25, 2025

1Password is seeking a Solutions Engineer SMB for a one-year remote contract in the Netherlands. The role involves supporting sales teams with customer requests, expediting sales opportunities, and creating valuable content. The ideal candidate should have excellent communication skills in English and German, 3+ years of B2B experience, and a keen eye for detail. The company offers a range of benefits including maternity and parental leave top-up programs, wellness spending allowance, generous PTO, wellness coach membership, and comprehensive health coverage.

View Details Apply on BuiltIn

Sales Representative - National General

Company: Allstate

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse
Director of Operations efficient execution continuous improvement initiatives

Manager of Operations

Company: FoodChain ID

Location: Remote

Posted Jan 25, 2025

The Director of Operations is responsible for managing various aspects of certification service delivery, including overseeing auditing schedules, conducting management meetings, and driving continuous improvement initiatives. They also manage IT partners and projects, monitor operational metrics, support business development, and represent the agency at industry events. The role requires a Bachelor's degree in a related field, working knowledge of NOP standards, at least 3 years of leadership experience, and excellent communication skills.

View Details Apply on BuiltIn

Sr. Associate, Product Management- Capital One Software

Company: Capital One

Location: McLean, VA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Claims Specialist, Workers Compensation - West Region

Company: Liberty Mutual Insurance

Location: Las Vegas, NV / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Director, Marketing

Company: Cornerstone OnDemand

Location: Alice Springs, Australia / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Business Information Security Officer

Company: Jabil

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Territory Manager - New Jersey (North)

Company: iRhythm Technologies

Location: Gunnison, CO / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sr. Dir., Automotive Industry GTM

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Customer Success Manager

Company: Pluralsight

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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