Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Staff Software Engineer, Backend - Crypto Data Foundations

Company: Coinbase

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Substation Engineer

Company: Leidos

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Digital Product Manager (Lead Consultant)

Company: Allstate

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sr. Director, GTM Apps - Digital Experience Transformation (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Audit Manager I Financial Crimes Audit

Company: TD Bank

Location: New York, NY / Remote

Posted Jan 25, 2025

View Details Apply on The Muse
transforming the way people feed their pets consciously sourced topquality ingredients exceptional innovative and missiondriven

Territory Sales Representative (British Columbia Region)

Company: Open Farm Pet

Location: Remote

Posted Jan 25, 2025

Open Farm, a rapidly growing CPG company based in Toronto, is seeking a mission-driven Territory Sales Representative to cover British Columbia. The ideal candidate will have 12 years of customer service, retail sales, or territory management experience, excellent organizational skills, and a proactive, positive attitude. The role involves establishing and maintaining relationships with customers, providing sales training, and assisting with merchandising and promotional events. Open Farm offers a comprehensive benefits package, including healthcare coverage, RRSP plans, a pet-friendly office culture, and volunteer days. The company values diversity and encourages applications from all qualified individuals.

View Details Apply on BuiltIn

Partner Technology Strategist - Joint Go To Market, Global Alliances

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Principal Product Manager, AI/ML

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

AVP, Retail Industry GTM

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse
transforming the way people feed their pets consciously sourced topquality ingredients globally trusted and loved brand

Territory Sales Manager (Canadian Prairies Region)

Company: Open Farm Pet

Location: Remote

Posted Jan 25, 2025

Open Farm, a rapidly growing CPG company based in Toronto, is seeking a mission-driven Territory Sales Manager. The ideal candidate will be an expert in building relationships, driving growth, and advocating for the brand. The role involves working with existing customers, establishing relationships with prospective customers, and providing sales training. The company offers a competitive package including healthcare coverage, a great office culture, pet discounts, wellness days, and volunteer days. Open Farm values diversity and encourages applications from all qualified individuals.

View Details Apply on BuiltIn

Intelligence Automation Launch Intern (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Associate Director, Labor Relations & Country HR Business Partner

Company: Kyndryl

Location: Puteaux, France / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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