Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

BIM Specialist – Architecture

Company: Microdesk, Inc.

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse
employee-owned vertically-integrated builder best-in-class products over $1 billion of revenue annually

Retail E-commerce Coordinator (Remote)

Company: Golden Hippo

Location: Remote

Posted Jan 24, 2025

Golden Hippo, an employee-owned, vertically-integrated builder of popular health and wellness brands, is seeking a Remote Retail Ecommerce Coordinator. The role involves managing product shipments, monitoring customer feedback, and executing promotional campaigns. The ideal candidate will have 1+ years of eCommerce experience, strong analytical skills, and proficiency in Microsoft Office tools. Golden Hippo offers comprehensive benefits, including healthcare coverage, charity sponsorships, 401k matching, and professional development opportunities. The base salary range is $21-$28 plus potential annual and monthly KPI bonuses.

View Details Apply on BuiltIn

Trusted AI Consultant

Company: Autodesk

Location: Boston, MA / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Digital Acquisition Strategist

Company: ServiceNow

Location: Addison, TX / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Channel Sales Executive - SEA-9799

Company: Coupa

Location: Singapore / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Director of Business Systems

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Physical Security Engineer

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Project Engineering Manager (Hydroelectric industry)

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Associate Investigator Grant Analyst

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

R&D Engineer II - Deep Learning Physics

Company: Ansys

Location: Seattle, WA / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Medical Science Liaison (Renal Transplant), FSP

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Digital Acquisition Strategist

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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