Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Corporate Sales Engineer (Remote)

Company: CrowdStrike

Location: Barcelona, Spain / Remote

Posted Jan 24, 2025

Director of Underwriting (Small Commercial P&C - All Lines)

Company: Thimble

Location: Remote

Posted Jan 24, 2025

Thimble, an insurtech platform for small businesses, is seeking a seasoned underwriting leader to oversee its operations. The company, founded by Jay Bregman, has delivered over 1.7 million policies to small businesses across the US. Thimble was acquired by Arch Insurance, a publicly listed Bermuda exempted company. The role involves ongoing development of underwriting guidelines, adherence to Thimble's underwriting principles, and assisting with claim adjustments. The ideal candidate should have 7+ years of small commercial P&C insurance underwriting experience, be skilled in digital SMB underwriting, and have experience managing all underwriting functions. The company offers a range of benefits including remote work, comprehensive health coverage, 401k matching, and various wellness perks.

Senior Product Marketing Manager (Remote, US-based)

Company: Liquibase

Location: Remote

Posted Jan 24, 2025

Liquibase is seeking a Senior Product Marketing Manager to define and optimize their go-to-market strategy. The ideal candidate should have extensive experience in product marketing for technical products, particularly in developer-oriented software tools. They must be knowledgeable about DevOps and databases, with a strong ability to write effective technical content. The role involves developing product positioning, leading product launches, supporting sales enablement, and collaborating with cross-functional teams. Liquibase offers a remote-first culture, meaningful equity, comprehensive benefits, and opportunities for growth.

Senior Lead, Customer Partner

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

Director of Strategy and Execution

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Senior Manager, AI/ML Engineering

Company: Spring Health

Location: Remote

Posted Jan 24, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to serve 10 million people. They aim to revolutionize mental healthcare by removing barriers and delivering personalized care. The company has raised $33 billion in funding and seeks a Senior Manager of AIML Engineering to lead a team of data scientists in developing machine learning models and algorithms. The ideal candidate will have a strong technical background, leadership skills, and a passion for driving data-driven impact.

Copywriter

Company: Arrow Electronics

Location: Remote

Posted Jan 24, 2025

2025 Customer Support Process Summer Intern

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 24, 2025

Strategic Alliances & Channel Senior Manager

Company: Spring Health

Location: Remote

Posted Jan 24, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They offer a range of services including therapy, coaching, medication, and more, using their Precision Mental Healthcare technology. The company has raised capital from prominent investors and is valued at $33 billion. They are seeking a Strategic Alliances & Channel Senior Manager with 7+ years of experience in benefits sales, brokering, or group voluntary benefits. The role involves educating and advocating for Spring Health, serving as a go-to expert for partners, collaborating to improve partnerships, supporting client success, creating impactful tools, and staying ahead of market trends. Success in this role is measured by pipeline growth, revenue impact, building advocacy, and cross-functional collaboration. Spring Health offers a competitive total rewards package, including health, dental, vision benefits, 401k match, parental leave, professional development reimbursement, and more.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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