Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Paid Search Media Specialist

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 24, 2025

Liberty Mutual is seeking a data-driven media specialist for its in-house team, specializing in Paid Search execution and analytics. The role involves managing campaigns, optimizing performance, and driving strategic priorities. The ideal candidate should be comfortable with complex data, capable of creating defensible viewpoints, and proficient in campaign implementation and measurement. Responsibilities include monitoring and optimizing accounts, tracking performance, managing budgets, and collaborating with internal and external stakeholders. The position offers opportunities for growth and progression within the company.

Vendor Management Specialist - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Vendor Management Specialist for their Global Clinical Supplies Team. The role involves overseeing vendor contracts, ensuring compliance with company practices and GxP, managing financial aspects, and providing support to junior staff. The ideal candidate should have relevant experience, excellent communication skills, strong leadership abilities, and a focus on customer service. The position offers the opportunity to contribute to life-changing therapies and be part of a team dedicated to making a global impact.

Sr Manager, Software Sales Specialists

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

The job posting is for a remote leadership role within the Chromatography and Mass Spectrometry Division of Thermo Fisher Scientific. The successful candidate will mentor a team of product sales specialists, drive commercial sales of enterprise software, and encourage the broader commercial organization. The role requires a Bachelor's degree or higher in a scientific or IT field, 7+ years of experience in selling scientific software, and industry experience within laboratory environments. The ideal candidate should be an authentic leader, confident communicator, and have a strong understanding of business and commercial competence.

Lead Data Engineer (AWS, Azure, GCP)

Company: CapTech

Location: Charlotte, NC / Remote

Posted Jan 24, 2025

Data Architect (AWS, Azure, GCP)

Company: CapTech

Location: Denver, CO / Remote

Posted Jan 24, 2025

Field Service Specialist Generator Winder

Company: GE Vernova

Location: Jakarta, Indonesia / Remote

Posted Jan 24, 2025

The job involves performing repairs, refurbishments, partial and full rewinding on high voltage generator stator windings and field windings to ensure insulation system meets OEM and Industry standards. It also includes generation NCR follow-up, adherence to quality, schedule, environmental, and health & safety requirements, and supporting engineering activities. The role requires a Certificate or Diploma in Engineering or relevant trade qualification, minimum 5 years of experience in the power generator industry, strong knowledge of generator electrical and mechanical components, proficiency in electrical tests, understanding of thermal power plant processes, familiarity with power station generators, excellent communication skills, English proficiency, and willingness to travel extensively. The company values an inclusive work environment.

Senior Gen AI Software Engineer

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 24, 2025

Sr Change Mgmt Analyst

Company: TD Bank

Location: Remote

Posted Jan 24, 2025

TD Bank is offering a Senior Change Management Analyst position in Mount Laurel, New Jersey. The role involves leading and executing end-to-end change management activities for mid-range complexity projects. The successful candidate will have 5+ years of relevant experience, an undergraduate degree, and proficient knowledge of change management principles. TD Bank is committed to fair compensation, growth opportunities, and a positive work environment. The role requires collaboration, problem-solving, and the ability to work independently. The bank offers a comprehensive Total Rewards package and is dedicated to colleague development and training.

Senior Field Engineer

Company: Motorola Solutions

Location: Remote

Posted Jan 24, 2025

Motorola Solutions is seeking a Senior Field Engineer with at least 3 years of professional engineering experience in Telecommunication Systems, IP Transport Network, IT Field Service, or Technical Support. The role involves managing and implementing communication system solutions, leading Factory Acceptance Tests, and ensuring projects meet Motorola Solutions' quality, health, and safety standards. The ideal candidate should be fluent in English and Italian, have excellent knowledge in MotoTrbo Capacity Max or other DMR Tier III radio communication systems, and possess Cisco Certified Network Associate (CCNA) or Juniper Network Certified Internet Associate (JNCIA) certification. Manual skills for field work, a valid driving license, and willingness to travel and obtain relevant security clearance are also required. Motorola Solutions values skills, experience, and demonstrated ability over formal qualifications.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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