Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Principal Integrated Awareness Marketing Manager, EMEA

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking an experienced Principal Integrated Awareness Marketing Manager for its European team. The role involves leading strategic PR and brand efforts, developing regional campaigns, managing PR agencies, and collaborating with senior leadership to define the EMEA brand strategy. The ideal candidate should have 7-10 years of PR and brand marketing experience in EMEA, particularly in the UK and Germany, and be comfortable working with senior executives and central and regional teams. The role requires strong written and verbal communication skills, project management abilities, and the capacity to work in a fast-paced environment.

Network Specialist - Enterprise Networking( SDWAN - CISCO & PRISMA)

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Network Services Specialist Engineer with extensive experience in Data Center & Campus network, SD-WAN, and SDN offerings. The role involves designing, implementing, and managing network infrastructure, ensuring robust network performance, and supporting virtual private network secure communications. The successful candidate will work with multi-vendor hardware and operating systems, troubleshoot network issues, and collaborate with team members and other IT organizations. Kyndryl offers opportunities for professional growth, training programs, and working on cutting-edge projects involving new wireless and 5G technologies.

Technical Support Specialist (Remote - France)(F/H)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is offering a Technical Support Specialist position in the EMEA region. The role involves providing Level 1 technical support and consulting for complex technical problems on laboratory equipment. The specialist will handle customer support via various platforms, ensure compliance with regulations, and collaborate with sales departments for service contract agreements. The ideal candidate should have a degree in electronics or electromechanics, professional experience in technical support, strong communication skills, and proficiency in English.

Engineer II, Software Quality Assurance

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is offering a Software Quality Testing role in Brazil (Remote). The position involves ensuring flawless software quality through rigorous testing and validation measures, contributing to global health and safety. The ideal candidate should have a degree in Market Research, Science, Engineering, or Quality Management, along with 2 years of experience in Software Quality Testing. Proficiency in Cypress, Playwright, Selenium, Robot Framework, and Test Driven Development (TDD) is required. The company provides competitive remuneration, healthcare, and a range of employee benefits, fostering a culture of integrity, intensity, innovation, and involvement.

Analytics Lead, Scaled Pricing Strategy

Company: Affirm

Location: Remote

Posted Jan 24, 2025

Affirm is seeking an Analytics Lead for Scaled Pricing Strategy to support its mission of reinventing credit. The role involves defining pricing strategy, driving go-to-market initiatives, and collaborating with various teams. The ideal candidate should have 5+ years of experience in a fast-paced strategy and analytical role, strong analytical skills, and proficiency in tools like Excel, SQL, and BI tools. Affirm offers competitive compensation, flexible spending wallets, generous time off, and an employee stock purchase plan. The company is remote-first, with roles available across the U.S.

Sales Development Representative

Company: Belkins

Location: Remote

Posted Jan 24, 2025

Belkins, a top appointment-setting agency, has evolved into Belkins Group, offering a range of services and products in the SalesTech and MarTech industries. With over 1000 clients and a global portfolio, they've set up more than 200,000 appointments, delivering a $10 return for every $1 spent. They're seeking a Sales Development Representative to engage prospects, master outbound strategies, personalize pitches, handle objections, analyze campaign data, and collaborate globally. The ideal candidate should build relationships effortlessly, be flexible and reliable, have 12+ years of SDR experience, consistently deliver results, be a creative problem solver, embrace technology, collaborate well, and have a growth mindset.

Photographer, ShowingTime+

Company: Zillow

Location: Remote

Posted Jan 24, 2025

ShowingTime+ is hiring experienced part-time photographers for real estate media work. The role involves capturing high-quality photos, videos, drone imagery, and 3D interactive floor plans. Photographers will work 20 hours per week, with potential for full-time employment. They must have advanced photography skills, excellent customer service, and be comfortable working independently. The position requires a valid driver's license, reliable transportation, and the ability to drive longer distances. Zillow Group, the parent company, is committed to fostering an inclusive environment and offers competitive benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages