Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Delivery Engineer (Sr Business Analyst) Remote

Company: Broadridge

Location: Baton Rouge, LA / Remote

Posted Jan 24, 2025

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Senior Software Engineer, Emerging Products (AI/LLM)

Company: Formation Bio

Location: Remote

Posted Jan 24, 2025

Formation Bio, a tech and AI-driven pharma company, is revolutionizing drug development by accelerating all aspects of drug development and clinical trials. Founded in 2016, the company partners with pharma companies, research organizations, and biotechs to develop drugs past clinical proof of concept. Backed by prominent investors, Formation Bio aims to bring new medicines to patients faster and more efficiently. The company is currently seeking a software developer with AI and LLM expertise to lead the design, development, and deployment of software solutions in the strategic drug development process.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Manager I, Engineering - Fabric Gateways (Lisbon)

Company: Datadog

Location: Dublin, Ireland / Remote

Posted Jan 24, 2025

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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