Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Financial Analyst, Base & Developer

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a passionate and skilled FP&A professional to join their Product Finance team. The role involves providing budgeting, variance analysis, and forecasting support, working with HR for headcount forecasts, and collaborating with cross-functional partners. The ideal candidate should have a strong interest in the crypto economy, excellent technical skills, and at least 4 years of experience in FP&A or similar roles. The company culture is intense but rewarding, offering the opportunity to build the future of the global financial system.

Mid .NET Developer

Company: WEX

Location: Remote

Posted Jan 24, 2025

The role involves solving problems, creating designs for new and existing features, developing scalable and consistent solutions, participating in code reviews, delivering software that meets requirements, and understanding the team's product domain. The ideal candidate will have development experience in web technologies, object-oriented languages, and web services using .NET, C#, and Microsoft SQL Server. Knowledge of Angular, AWS, Azure, and Docker is also required.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, is seeking a highly skilled AR Partner Finance Consultant. The role involves liaising between Finance and Partner and Product Management teams, tracking programs, researching standards, reconciling records, and managing cash collection. The ideal candidate should have excellent analytical skills, relevant experience, and strong communication abilities. CDW offers a diverse culture, competitive benefits, and opportunities for career growth.

Database Platform Beheer en Automation SME

Company: Kyndryl

Location: Hoofddorp, Netherlands / Remote

Posted Jan 24, 2025

Service Engineer- Technical Support

Company: Rain Bird

Location: Aix-en-Provence, France / Remote

Posted Jan 24, 2025

Engineering Manager, Platform - Risk Engineering

Company: Coinbase

Location: Mumbai, India / Remote

Posted Jan 24, 2025

Technical Support Analyst

Company: Trimble

Location: Remote

Posted Jan 24, 2025

The job posting is for a Technical Support Analyst position at Trimble, which is remote in the US. The role involves delivering exceptional customer support, resolving client incidents, and communicating technical information to both technical and non-technical personnel. The ideal candidate should have experience supporting customers in a SaaS environment, excellent communication skills, and proficiency in troubleshooting and using diagnostic tools. They should also be comfortable working in a fast-paced environment and have experience with SQL, XML, HTML, Scripting, and Salesforce. Trimble values diversity and inclusiveness, and offers comprehensive benefits.

Architect for Multi Cloud Project

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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