Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Content Creator

Company: Ollie

Location: Remote

Posted Jan 24, 2025

Ollie is a company dedicated to enhancing the lives of pets and their owners by providing human-grade, tailored pet food and health services. They are seeking a Content Creator to develop engaging short-form video content for platforms like Instagram and TikTok. The ideal candidate should have a proven track record in social media content creation, a deep understanding of social media platforms, and strong visual and storytelling skills. The role is remote within the US and offers a competitive salary, company stake, and comprehensive benefits. Ollie values diversity, inclusivity, and continuous improvement.

Manager, Billing Operations GPO

Company: GitLab

Location: Remote

Posted Jan 24, 2025

GitLab, an open core software company, is seeking a Billing Operations Global Process Owner (GPO) Team member. The role involves identifying areas of improvement in billing and AR processes, applying Zuora Billing technical knowledge, defining user stories, overseeing UAT, and collaborating with cross-functional teams. The ideal candidate will have a Bachelor's degree, 3-5+ years of relevant SaaS experience, high proficiency with Zuora Billing and Salesforce, and strong problem-solving skills. GitLab offers a flexible, remote work environment, comprehensive benefits, and a commitment to diversity and inclusion.

Service Sales Account Manager

Company: Hitachi Energy

Location: Kansas City, MO / Remote

Posted Jan 24, 2025

Senior Product Manager, Network Quality

Company: Field Nation

Location: Remote

Posted Jan 24, 2025

Field Nation is a platform that connects businesses with service professionals, aiming to grow service offerings and empower technicians. The Senior Product Manager Network Quality role is crucial for establishing and maintaining high-quality standards across the marketplace. The role involves leading initiatives to improve provider quality, designing tools and incentives for quality monitoring, and collaborating with cross-functional teams to deliver feature improvements. The ideal candidate should have 5+ years of product management experience, strong analytical skills, and a customer-centric mindset. Field Nation offers a flexible work environment, unlimited paid time off, and competitive benefits.

Account Executive

Company: Health-E Commerce

Location: Remote

Posted Jan 24, 2025

Health-E Commerce is hiring an Account Executive for its new business development team. The role involves selling HEC solutions, managing existing accounts, creating and maintaining a sales pipeline, and attaining new partner acquisition goals. The ideal candidate should have a BA/BS in Business, Sales, Marketing, or a relevant field, with a minimum of 5+ years of business development experience. Excellent communication skills, CRM software proficiency, and knowledge of the HR Benefits Industry are required. The compensation package includes a base salary of $80,000 - $100,000, commission, benefits, and flexible PTO. The position is fully remote within the United States.

Senior Software Engineer

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a software engineer with extensive experience in Golang, cloud technologies, and JavaScript frameworks to join the Agent Productivity Tools (APT) team. The role involves building applications to enhance productivity, automate tasks, and leverage AI/ML technologies. The ideal candidate should have a proven track record in integrating AI/ML APIs, large-scale system development, and experience with AWS, Kubernetes, and other related technologies. The company culture is intense and collaborative, with opportunities for mentoring and innovation.

Senior Account Executive- Architecture & Engineering (A&E) Design- REMOTE

Company: Microdesk, Inc.

Location: Remote

Posted Jan 24, 2025

Symetri USA is seeking a Senior Account Executive with 5-10 years of sales/business development experience in Architecture & Engineering (A&E) Design. The ideal candidate should have a proven track record in securing major clients and closing complex deals. They must understand A&E Design processes and possess excellent communication, presentation, and interpersonal skills. The role involves converting new Premium accounts, leveraging Symetri's full range of products and services, and building relationships with key decision-makers. The position is fully remote, offering a competitive salary and comprehensive benefits package. Symetri, founded in 1989, is a global technology solutions provider for design, engineering, construction, and manufacturing businesses, with a focus on sustainability and performance improvement.

Director, State and Local Government Sales - US Northeast Region

Company: ServiceNow

Location: New York, NY / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Director to build a team and drive new business sales growth in a region. The role involves creating and executing a sales strategy, recruiting and coaching team members, managing forecasts and pipelines, and engaging with C-level executives. The ideal candidate has extensive sales experience, strong strategic thinking, and the ability to build long-term relationships. ServiceNow offers competitive compensation, benefits, and a flexible work environment.

Cyber Security Architect

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Senior Sales Executive

Company: Oscar Health

Location: Abilene, TX / Remote

Posted Jan 24, 2025

Customer Service Representative

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Customer Care professional for a South East Asia & Taiwan role. The ideal candidate will be customer-centric, fluent in English, and have 2+ years of experience in Customer Service. Key responsibilities include managing day-to-day order fulfillment, providing excellent customer service, and collaborating with various departments. The company values Integrity, Intensity, Innovation, and Involvement, and is committed to developing talent and rewarding achievement.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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