Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Business Systems Manager

Company: Affirm

Location: Remote

Posted Jan 24, 2025

Affirm is seeking a Business Systems Manager for its Financial Systems team. The ideal candidate will have 5-10 years of experience in accounting, business analysis, and project management. Key responsibilities include managing projects to improve processes and reporting, creating accounting requirements, and representing the accounting team in product development conversations. The role requires strong analytical skills, leadership abilities, and proficiency in Excel, SQL, and data warehouse tools. Affirm offers competitive compensation, flexible benefits, and a remote-first work environment.

Enterprise Solution Strategist, Strategy & Planning

Company: Atlassian

Location: Brisbane, Australia / Remote

Posted Jan 24, 2025

Atlassian is hiring an Enterprise Solutions Strategist for its Advisory Services Delivery team. The role involves partnering with customers to solve strategic planning problems, building relationships with leadership, and advocating for deeper engagement with Atlassian's largest enterprise customers. The strategist will help customers get the most out of their Atlassian investment, collaborate with internal and external teams, and potentially travel up to 30% of the time. Atlassian values diversity and offers a range of perks and benefits.

Account Executive - Toronto

Company: ReCharge Payments

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Recharge, a leading subscription platform, is seeking an Account Executive to drive growth by identifying, targeting, and closing new business. The role involves conducting market research, managing the full sales cycle, and using a consultative sales approach to educate customers. The ideal candidate should have 2-5 years of inside technology sales experience, strong communication skills, and proficiency in Salesforce and sales automation tools. Recharge is recognized by Deloitte's Technology Fast 500 and is a Great Place to Work Certified company, offering competitive compensation and benefits.

Regional Marketing Manager - NAM Central

Company: Axonius

Location: Remote

Posted Jan 24, 2025

Axonius is seeking a Central Regional Marketing Manager with 5+ years of B2B marketing experience, preferably in the Central region and technology industry. The role involves developing and executing regional marketing strategies, managing campaigns, aligning with sales teams, analyzing performance, and managing budget. The company offers a competitive salary, stock options, benefits, and an annual bonus. Axonius is a fast-growing cybersecurity startup with a diverse and inclusive workplace.

Account Executive - Japan

Company: Atlassian

Location: Yokohama, Japan / Remote

Posted Jan 24, 2025

Atlassian, a company revolutionizing the software development industry, is seeking an Account Executive for its Japan team. The role involves building and implementing sales strategies to improve product adoption among enterprise customers, coordinating with various teams for a seamless customer experience, and promoting customer success. The ideal candidate should have 5+ years of experience in managing customer relationships, closing strategic sales, and utilizing CRM for performance metrics. Proficiency in Japanese and English is required, with SaaS sales experience and familiarity with Atlassian's products being a plus. Atlassian values diversity and offers comprehensive perks and benefits.

Account Executive

Company: Intradiem

Location: Remote

Posted Jan 24, 2025

Intradiem, a technology company, is revolutionizing customer service through AI-powered Intelligent Automation solutions. They develop innovative solutions for contact center and back-office teams, supporting hundreds of thousands of agents and saving millions annually. Intradiem takes a 'problem-out' approach, collaborating with customers to understand their issues and create tailored solutions. The company values a 'people-first' culture, with a focus on service, craftsmanship, and revolutionary spirit. They are seeking a sales professional with 2-5 years of SaaS or service sales experience, contact center expertise, and a consultative selling approach to join their team.

Manager, Reals APJ

Company: GitLab

Location: Remote

Posted Jan 24, 2025

Manager, G&A Finance Business Partner

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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