Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Armed Forces Talent

Company: GE Aerospace

Location: Bristol, United Kingdom / Remote

Posted Jan 24, 2025

Site EHS Manager (any site within Taiwan)

Company: GE Vernova

Location: Lugu, Taiwan / Remote

Posted Jan 24, 2025

Lead Data Engineer (AWS, Azure, GCP)

Company: CapTech

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Commissioning Engineer Mechanical

Company: GE Vernova

Location: Remote

Posted Jan 24, 2025

The job involves preparing, planning, and executing commissioning for mechanical systems of a combined cycle power plant. Responsibilities include managing and coordinating commissioning activities, ensuring safe start-up and testing, and facilitating system turnover. A degree in Mechanical, Technology Process Engineering or higher is required, with 1-2 years of relevant industry experience preferred. Fast learning, independence, active communication, and adaptability to multicultural environments are desired characteristics. This is a remote position with no relocation assistance provided.

Enterprise Deal Manager (APAC)

Company: Atlassian

Location: Yokohama, Japan / Remote

Posted Jan 24, 2025

Director, Software Engineering - Shopping (Remote Eligible)

Company: Capital One

Location: McLean, VA / Remote

Posted Jan 24, 2025

Capital One is seeking a Director of Software Engineering to lead a talented team in delivering a superior customer experience. The ideal candidate should have at least 5 years of experience leading software engineering teams, object-oriented programming, and developing web applications. They should also have a proven track record in delivering new consumer-facing software products and a strong engineering background. The role involves managing application development, recruiting top talent, and ensuring high availability and performance of business applications.

Vendor Management Specialist - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Vendor Management Specialist for their Global Clinical Supplies Team. The role involves overseeing vendor contracts, ensuring compliance with company practices and GxP, managing financial aspects, and providing support to junior staff. The ideal candidate should have relevant experience, excellent communication skills, strong leadership abilities, and a focus on customer service. The position offers the opportunity to contribute to life-changing therapies and be part of a team dedicated to making a global impact.

Field Service Engineer

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Field Service Engineer with 2+ years of experience in Bioprocessing, Automated bioproduction, Bioproduction equipment design/maintain/software control, Bioprocessing chromatography and other relevant techniques. The role involves repairing, installing, maintaining, and updating Thermo Fisher hardware and automation products, providing instruments and equipment services, and ensuring customer satisfaction. The ideal candidate should have a Bachelor's degree or above in computer technology, E/E, Automation, or biology, chemistry. They should possess strong communication skills, be self-motivated, and have sophisticated knowledge of Microsoft Windows operating systems, PC hardware, and desktop application products. The company offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Principal Pharmacometrician

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Principal Pharmacometrician with a Ph.D. or PharmD. in a relevant discipline, and 5+ years of experience in the Pharmaceutical or CRO Industry. The role involves overseeing the design, analysis, interpretation, and implementation of modelling and simulation within the clinical pharmacology team. Key responsibilities include providing PK consultation, pharmacokinetic analyses, and leading projects. The ideal candidate should have proficiency in R and NONMEM software, strong quantitative skills, and excellent communication abilities. The company offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Senior Programmer Analyst

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Subject Matter Expert for the Pharmacovigilance (PV) Safety database Oracle Argus. The role involves configuration and maintenance activities, ensuring compliance with SOPs, industry standards, and regulations. Responsibilities include collaborating with PV business users, creating custom reports, troubleshooting, and managing changes under PPD change control policy. Qualifications include a Bachelor's degree, relevant experience, system administration expertise in Oracle Argus, strong SQL programming skills, and experience in safety data migrations. The company aims to make the world healthier, cleaner, and safer.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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