Customer Service Jobs in Remote

Positions 374,120 Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Tech Lead Manager - Embodied AI

Company: Diligent Robotics

Location: Remote

Posted Nov 18, 2025

The text describes a leadership role in developing AI for robotics, emphasizing mission-driven innovation, cross-functional collaboration, and real-world application of advanced technologies. It highlights responsibilities in building AI systems, ensuring safety, and leading teams in a startup environment.

Account Executive

Company: Ralliant

Location: Remote

Posted Nov 18, 2025

The text describes the responsibilities and requirements for a sales role at Tektronix, focusing on interacting with customers, determining calibration needs, pricing, and delivering solutions. It emphasizes the need for strong communication, negotiation, and organizational skills, as well as experience in the eT&M industry and proficiency with CRM software.

Inside Sales Representative

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The role involves managing customer accounts, ensuring satisfaction, driving revenue growth through upselling and renewals, and collaborating with various teams to provide exceptional service. It requires strong communication skills, experience in customer-facing roles, and the ability to work in a fast-paced environment.

Customer Success Manager - Enterprise

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The role involves proactively recommending ServiceChannel methodologies, establishing adoption plans, building success plans, fostering client engagement, managing technical integrations, reviewing customer data, leading customer engagement meetings, communicating relevant news, collecting feedback, working cross-functionally, providing training, conducting business reviews, and collaborating with internal teams. The ideal candidate should have a bachelor's degree, 2+ years of experience in customer success or project management, excellent communication skills, strong analytical skills, enthusiasm for technology, project management skills, and experience driving organizational change initiatives.

Business Development Representative

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text describes the responsibilities and requirements for a Business Development role focused on developing and maintaining knowledge of Gordian products, generating sales qualified leads, engaging prospects, collaborating with teams, and tracking activities in CRM platforms. It emphasizes the need for strong communication skills, attention to detail, and experience in B2B or B2G environments.

Sr. Manager - Digital Experience (Web Properties & eCommerce)

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text outlines a comprehensive eCommerce strategy focused on driving online sales, aligning with sales targets, and enhancing customer experience. It emphasizes collaboration across teams, performance analysis, and vendor management. The role requires strong leadership, analytical skills, and experience in eCommerce platforms and digital marketing.

Sr Staff Software Engineer DevOps

Company: Hammerspace

Location: Remote

Posted Nov 18, 2025

The job posting is for a skilled DevOps Engineer to join a team. The role focuses on software development with a strong programming foundation, while leveraging DevOps expertise to streamline processes and ensure robust deployments. The ideal candidate is a versatile problem-solver with a software engineering core, comfortable wearing multiple hats in a startup environment.

Senior Software Engineer - Data

Company: Count

Location: Remote

Posted Nov 19, 2025

Count is a fast-growing analytics platform empowering tech companies with innovative tools. They seek a skilled software engineer to drive growth, with competitive benefits and flexible work arrangements.

Senior DevOps Engineer

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text describes a highly skilled DevOps engineer with extensive experience in Azure infrastructure management, automation, and cloud services. The engineer is proficient in various tools and technologies, including Terraform, ARM templates, Kubernetes, CI/CD pipelines, monitoring solutions, and security best practices. They have a strong background in cloud environments, Agile methodologies, and collaboration with cross-functional teams.

Health Physicist

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The job posting offers a consulting position in radiation safety, requiring a bachelor's degree, 2+ years of experience, and eligibility to serve as a Radiation Safety Officer (RSO). The role involves travel within California, Arizona, and Texas, providing onsite support, and assisting with regulatory compliance.

Senior Software Developer

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text describes the role of a Product Manager UX and team, outlining responsibilities such as breaking down business requirements, designing and implementing new features, collaborating with cross-functional teams, mentoring team members, driving continuous improvement, and having a passion for understanding customers and creating simple yet effective user experiences. The ideal candidate should have experience with front-end frameworks, strongly typed JavaScript, CSS layout, SQL and NoSQL databases, RESTful APIs, C and the .NET ecosystem, CI/CD and IaC, JavaScript bundlers, telemetry monitoring and observability tools, design systems and component libraries, end-to-end testing frameworks, microfrontend frameworks, cloud and container technologies, and developing enterprise or SaaS products.

Technical Account Manager

Company: Megaport

Location: Remote

Posted Nov 19, 2025

Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun team culture. They are seeking an experienced Technical Account Manager (TAM) to join their global team and act as a strategic technical advisor to key enterprise customers and partners, ensuring their success with Megaport's services.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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