Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Business Development Representative

Company: DailyPay

Location: Remote

Posted Jan 23, 2025

DailyPay Inc, a leading on-demand pay solution, is seeking a Business Development Representative. The role involves securing appointments with qualified companies, prospecting new enterprise clients, and delivering a customer-focused sales experience. The company offers comprehensive training, competitive benefits, and a dynamic work environment. No prior sales experience is necessary, and the role is open to recent graduates.

Building System Engineer

Company: Infogrid

Location: Remote

Posted Jan 23, 2025

The job posting is for a Building Systems Engineer role at Infogrid, a fast-growing SaaS company. The ideal candidate should have 5+ years of consulting experience in the energy industry, with expertise in HVAC and Controls systems. They must possess strong communication skills, empathy, and a positive attitude. The role involves understanding and communicating complex building systems, building relationships, and driving engagement and renewals. The company offers on-boarding training, learning of internal tools, and shadowing of senior engineers. Within a year, the candidate will become a product expert, technical resource, and mentor, overseeing dozens of real estate portfolios. Infogrid promotes a flexible work environment, passion for technology, and a mission to help companies reduce their environmental footprint.

Senior Software Engineer (Lisbon)

Company: Datadog

Location: Paris, France / Remote

Posted Jan 23, 2025

Datadog is a global SaaS company that provides a comprehensive platform for engineers to understand, scale, and protect their systems, applications, and teams. They operate at a massive scale, handling trillions of data points daily, and offer features like always-on alerting, metrics visualization, logs, application tracing, and security insights. The company values pragmatism, honesty, and simplicity in problem-solving, and fosters a collaborative, hybrid workplace culture. They seek experienced engineers who value code simplicity, performance, and can design scalable architectures. Datadog offers competitive benefits including new hire stock equity, continuous professional development, and mental health support.

Senior Software Engineer - API Frameworks

Company: Datadog

Location: Paris, France / Remote

Posted Jan 23, 2025

Athlete Evaluator

Company: Area Scouts

Location: Suwanee, GA / Remote

Posted Jan 23, 2025

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages