Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

NOC Operator

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Inside Sales Representative II - Parts and Services

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking an Inside Sales Representative II. The role involves engaging with prospects and existing customers to generate new sales opportunities, managing lead pipelines, and exceeding regional targets. The ideal candidate should have a Bachelor's degree or equivalent experience, preferably in Science or Business. They will be responsible for completing professional sales calls, crafting business plans, and promoting Thermo Fisher Scientific's eCommerce platform and digital customer tools.

Electrical Equipment Engineer - Power Plant

Company: GE Vernova

Location: Greenville, SC / Remote

Posted Jan 23, 2025

GE Gas Power, part of GE Vernova, is seeking an Electrical Equipment Engineer for a hybrid role in Schenectady or Greenville. The engineer will be responsible for specifying key electrical equipment for power plants, including Generator Power Plant Equipment and Generator Electrical protection panel. The role involves preparing functional specifications, supporting supplier design evaluation, reviewing technical documentations, and assisting with installation and commissioning. The ideal candidate will have a minimum of 5 years of experience in Medium or High Voltage systems of power plant installations, a Bachelor's or Master's degree in Electrical Engineering, and familiarity with OSHA requirements and power plant equipment. Fluency in MS Office applications and understanding of short circuit current, current rating, protection studies, and insulation level are beneficial. The position offers competitive benefits and a path for career growth.

Clinical Team Manager, Cardiovascular and General Medicine

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

PPD, a part of Thermo Fisher Scientific, is seeking a Clinical Team Manager. The role involves managing clinical operational and quality aspects of allocated studies, ensuring compliance with ICH GCP. The manager will work in partnership with the Project Manager, coordinating the activities of Clinical Management members. They will be responsible for clinical deliverables within agreed timelines and budget, and provide contact and support to the project sponsor for all clinical aspects. The role requires strong leadership, planning, and organizational skills, along with a solid understanding of clinical monitoring practices. PPD values employee health and wellbeing, offering career advancement opportunities and award-winning training.

Market Development Manager - Protein Diagnostics

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Global Market Development Manager to develop and implement marketing campaigns for Medical and Scientific applications. The role involves driving the growth of the Protein Diagnostics Division, building a strong demand generation funnel, and collaborating with cross-functional teams. Key responsibilities include creating content, executing marketing initiatives, analyzing program ROI, and maintaining a digital footprint. The ideal candidate should have a Bachelor's degree in a related field, 5+ years of experience in product commercialization, and strong digital marketing skills. The position offers competitive compensation, benefits, and opportunities for career growth.

Produktspezialist - Bauleitung und Inbetriebnahme (m/w/d)

Company: GE Vernova

Location: Berlin, Germany / Remote

Posted Jan 23, 2025

GE Vernova supplies 90% of the world's energy supply companies, aiding them in generating and distributing power. With over 200 years of experience, their products and services enable robust, efficient, and reliable energy systems. More than 20,000 employees in 80 countries work towards meeting global customer requirements. The Mönchengladbach site has been producing high-performance transformers for over 139 years with around 300 employees, making it a significant employer in the region. The job involves project management, supervision and coordination of subcontractor deliveries and services on-site, ensuring deadlines and quality standards, cost control, handling claims, complex measurement tasks, guiding damage assessments, and leading team members. Requirements include a completed 3-year vocational training (electrician or mechatronics) with preference for technicians or master craftsmen (electrotechnology) and at least 5 years of professional experience. The company offers competitive pay, holiday and Christmas bonus, additional tariff surcharges, occupational pension scheme, high reputation in the industry and among customers, family-friendly atmosphere, and excellent team, along with extensive opportunities for personal and professional development in an international and future-oriented environment.

Partner Tax Preparation Advisor Senior Associate

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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