Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Premier Sales Executive (DC/MD/VA)

Company: Prudential Financial

Location: Chevy Chase, MD / Remote

Posted Jan 23, 2025

Prudential's Group Insurance Distribution organization is seeking a strategic Premier Sales Executive for the GI Distribution Premier Accounts team. The role involves evaluating and quoting on Premier Account cases, building relationships with key producers and consultants, and negotiating the best pricing. The ideal candidate should have demonstrated success in selling financial or health insurance, understanding of underwriting concepts, and strong relationship-building skills. The company offers competitive compensation, benefits, and opportunities for professional development.

Oversight Directors - Cardio/General Medicine (CVGM Team)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team for the EMEA region. The role can be fully remote, office, or hybrid. The candidate should have recent experience in full-service clinical trials, specifically in areas such as Cardiovascular, GI, Nephrology, Rare Disease, Diabetes, Obesity, Dyslipidemia Immunology, Dermatology, Woman's Health, Cell & Gene Therapy, CAR-T, Immunology, RA, Biosimilars, and GI (inclusive of UC/CD). The role involves strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. The ideal candidate should possess comprehensive therapeutic area knowledge, excellent communication skills, leadership abilities, and strong financial acumen.

Zendesk CRM Developer

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Zendesk Developer to build and scale their global customer and technical support ticketing solution. The role involves designing, configuring, developing, testing, and deploying Zendesk projects, collaborating with various teams, and driving technical design and best practices. The ideal candidate will have 5+ years of software development experience, 2+ years on Zendesk, and expertise in Python, JavaScript, and a public cloud platform. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

UM/UIM Represented Bodily Injury Adjuster - CST/PST - Remote

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is seeking a Represented Adjuster for a remote home-based role, focusing on handling Texas and California claims. The role involves investigating automobile accidents, assessing coverage and damages, and providing exceptional customer service. The adjuster will communicate with customers and attorneys via various channels, negotiate settlements, and solve problems using innovative tools. Qualifications include 3+ years of liability investigations, bodily injury claim evaluations, and negotiation experience, along with proficient communication skills and familiarity with insurance policies. Allstate offers a competitive salary, comprehensive benefits, and a flexible work environment. The role is not available for California, Alaska, Hawaii, or Puerto Rico residents.

Director, New Business Acquisition

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Director of New Business Sales to lead a team in identifying and pursuing new customer opportunities, driving revenue growth, and ensuring team alignment with company objectives. The role involves crafting sales strategies, prospecting and lead generation, managing customer relationships, conducting market analysis, collaborating with internal and partner teams, and sales reporting. Minimum qualifications include 5 years of experience leading teams in enterprise software sales, familiarity with Autodesk technologies, and experience in influencing without authority. Preferred qualifications include 10+ years of strategic sales experience, proven sales record, and strong account planning process.

NOC Service Engineer

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Commercial Leader

Company: GE Aerospace

Location: Indianapolis, IN / Remote

Posted Jan 23, 2025

The Commercial Leader on the Services Sourcing team at GE Aerospace will strategize and manage relationships with key suppliers, focusing on aftermarket opportunities in maintenance, repair, and overhaul. This role involves leading cross-functional teams, negotiating deals, and making high-level decisions. The ideal candidate will have a degree and 5+ years of sourcing experience, or equivalent. Desired qualities include global business experience, strong communication, trust-building skills, and commercial creativity. The salary range is $126,700 - $180,000, with additional benefits including healthcare, retirement plans, and tuition assistance.

Lead Supplier Quality Engineer - Small Parts and Raw Materials & CSS

Company: GE Vernova

Location: Hangzhou, China / Remote

Posted Jan 23, 2025

The Lead Supplier Quality Engineer is responsible for managing quality performance of assigned suppliers. Key responsibilities include driving supplier qualifications, managing product/part qualifications, conducting surveillance audits, and mitigating risks. The role requires a Bachelor's or Advanced Technical Degree in Mechanical or Metallurgical Engineering, with 10-12 years of industry experience in Quality, Manufacturing, or Supplier Development. Proficiency in quality tools and processes, strong analytical skills, and the ability to work in a cross-functional team environment are essential. Six Sigma certification and travel capabilities are desired.

DO NOT APPLY - AMER Req Test - WF7 - Band 3 - Quality on the Floor Specialist (Clinical Trial Manufacturing)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

This text describes a standard work schedule from Monday to Friday in an office environment. It's related to a job requisition for APAC HVH Production Regression. The text also includes options to receive remote job notifications and subscribe to career advice newsletters.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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