Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Associate Director, Provider Experience Strategy

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 23, 2025

Oscar, a tech-driven health insurance company, is seeking an Associate Director, Provider Experience Strategy. The role involves identifying strategic opportunities, collaborating with data science teams, and presenting findings to executive leadership. The candidate should have 7+ years in healthcare strategy, 4+ years managing contributors, and 3+ years in data analytics. Bonus points for an MBA, healthcare consulting experience, and proficiency in Excel/PowerPoint.

Lead Compensation Analyst - APAC

Company: GE Aerospace

Location: Bangalore, India / Remote

Posted Jan 23, 2025

The Lead Compensation Analyst - APAC role involves partnering with the APAC Compensation Leader to execute and communicate GE Aerospace compensation programs and policies in the Americas region. This position requires a Bachelor's degree, 5+ years of professional experience in HR or Finance, and strong analytical skills. The role involves designing and managing compensation initiatives, implementing benchmarking strategies, and ensuring adherence to legal requirements. Collaboration with cross-functional teams, vendors, and stakeholders is essential. The ideal candidate should possess excellent communication skills, be adaptable to new technology, and have a strategic, business-centric focus.

Senior Full Stack Software Development Engineer - Mexico

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Actuary, Personal Auto Countrywide Indications

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Liberty Mutual is seeking an Actuary for a high visibility role in the US Retail Markets Personal Lines Auto Countrywide Indications team. The role involves creating countrywide loss development projections, enhancing actuarial methods, and leveraging internal and external information for frequency, severity, and premium trend projections. The Actuary will serve as a subject matter expert, collaborating with various groups and mentoring junior analysts. Qualifications include a Bachelor's degree, preferably a Master's, ACAS/FCAS designation, and 5-7 years of relevant experience. Strong communication, interpersonal skills, and advanced computing skills are required. Liberty Mutual fosters a diverse, equitable, and inclusive workplace with comprehensive benefits and learning opportunities.

Software Engineer - Salesforce

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is seeking a Salesforce Platform Developer to lead technical initiatives and align solutions with business needs. The ideal candidate should be passionate, self-directed, and have a strong working knowledge of Salesforce cloud platforms and integrations. Responsibilities include contributing to strategic vision, translating complex requirements into maintainable Salesforce solutions, collaborating with stakeholders, and mentoring junior team members. The role involves managing the end-to-end development lifecycle, supporting Delivery Managers, and sustaining collaboration in a geographically distributed team. The compensation for this role ranges from $112,000 to $196,750 annually.

Senior Director, Business Opertions

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 23, 2025

Turbine Installation Leader

Company: GE Vernova

Location: Kuala Lipis, Malaysia / Remote

Posted Jan 23, 2025

The job description outlines a high-level role for a Turbine Leader in construction management, particularly for large hydro projects. The role involves overseeing site installation activities, ensuring compliance with contractual, engineering, quality, and safety requirements. Key responsibilities include managing site teams, coordinating resources, maintaining safety standards, and promoting cost optimization initiatives. The ideal candidate should possess a Bachelor's degree or higher in Mechanical or Electrical Engineering, at least 15 years of experience in construction management, and proficiency in English. Familiarity with FIDIC contracts and local Malaysian & Chinese languages is advantageous. A valid CIDB license is required for working in the Sarawak region, East Malaysia. The role offers significant autonomy, requiring strong leadership, decision-making, and problem-solving skills.

AMS Go To Market Leader - Consumer Goods

Company: ServiceNow

Location: Phoenix, AZ / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an AMS Go To Market Leader for Consumer Goods. The role involves aligning with industry transformation sales teams, leveraging technology for transformation change, and developing strategic opportunities. The ideal candidate should have extensive Consumer Goods industry experience, IT/Technology function experience, and a proven track record in an Enterprise Software company or top-tier consulting firm. Key responsibilities include customer focused pipeline development, sales oriented pipeline progression, partner development, solution design, and business analysis. The role requires exceptional presentation skills, relationship building, and the ability to thrive in a high-growth environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages