Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Squad Lead - Technical Lead

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Legal Operations Associate

Company: GlossGenius

Location: New York, NY / Remote

Posted Jan 23, 2025

GlossGenius is seeking a Legal Operations Manager to manage business operations for the GlossGenius Legal Department. The role involves process design and improvement, vendor and contract management, and legal technology implementation. The ideal candidate will have 3+ years of experience in legal, compliance, or finance operations, with a focus on detail and process. They will report to the Senior Counsel and work closely with other departments. The role offers a competitive salary, benefits, and opportunities for professional development. GlossGenius is committed to creating an inclusive workplace.

CRA I/II - SR CRA I/II

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Clinical Monitor with a Bachelor's degree in a life sciences field or equivalent. The role involves monitoring investigator sites, ensuring protocol and regulatory compliance, and managing required documentation. Key responsibilities include conducting remote or on-site visits, assessing data accuracy, and maintaining regular contact with sites. The successful candidate will also participate in investigator meetings, initiate clinical trial sites, and ensure study systems are complete and accurate. The position offers competitive remuneration, healthcare benefits, and opportunities for career growth in an innovative company culture.

Product Owner Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Product Owner Specialist role involves driving a product management team to deliver high-quality solutions in AI, application development, and data engineering. This position requires strong communication skills, understanding of product development processes, and ability to work collaboratively with cross-functional teams. Key responsibilities include developing product documentation, conducting market research, coordinating product testing, and gathering customer feedback. Preferred qualifications include a degree in a relevant field, experience with data analysis, and familiarity with product management tools.

Customer Support Agent - Dutch Speaker

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Principal Data Engineer

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Atlassian is seeking a Principal Data Engineer for its Go-To Market Data Engineering (GTM-DE) team. The role involves building and maintaining the data lake, managing big data pipelines, and facilitating the movement of billions of messages daily. The ideal candidate should have extensive experience in data engineering, tech leading, and driving complex efforts. They should be comfortable working in a fast-paced environment, transforming vague requirements into solid solutions, and solving challenging problems. The role offers competitive compensation and a variety of perks and benefits. Atlassian values diversity and inclusion, ensuring all team members' perspectives are incorporated into its products and culture.

Staff Software Engineer, Compute Reliability and Efficiency

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit, a large online community with millions of daily active users, is seeking a Staff Software Engineer for its Compute Reliability and Efficiency team. The role involves working on lower-level systems engineering, focusing on Linux and Kubernetes. Key responsibilities include collaborating with a team to maintain the infrastructure platform, executing performance and reliability analysis, designing and delivering software to improve platform efficiency, and contributing to technical direction. The ideal candidate should have 7+ years of infrastructure experience, proficiency in Go, Rust, or Python, understanding of kernel primitives, and experience with Kubernetes. Benefits include comprehensive healthcare, 401k matching, workspace benefits, and flexible vacation.

Biotech Business Development Sales Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a strategic Biotech Sales Leader with extensive industry experience. The ideal candidate will have a proven track record in sales leadership, cross-selling, and handling complex deal structures. They will develop and execute business development strategies to drive sales growth in the Biotech market segment. The role involves working cross-functionally with business unit leaders, subject matter experts, and strategic relationship managers to provide an elite customer experience. The candidate should have strong communication skills, a customer-centric approach, and a continuous improvement mentality. They will lead and manage sophisticated deal structuring and negotiation processes, and coordinate senior-level executive and customer meetings.

Sr. Customer Success Manager - DACH

Company: Pluralsight

Location: Dublin, Ireland / Remote

Posted Jan 23, 2025

Principal Product Manager - Solido Custom IC - Remote USA*

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 23, 2025

Siemens Digital Industries Software is seeking a Principal Product Manager for their Solido Custom IC division. The role involves managing a team of product managers, delivering value to market segments, and driving product success through collaboration with R&D and product engineering. Key responsibilities include maximizing product revenue, defining market requirements, and developing product roadmaps. The ideal candidate should have 7+ years of experience in EDA or semiconductor engineering, a Bachelor's degree in engineering, and strong communication skills. Siemens offers flexibility, competitive benefits, and a diverse work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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