Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Sr Manager, Human Predictive Genomics TSS

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Senior Manager, Technical Product Specialist Human Predictive Genomics (HPG). The role involves leading the HPG Technical Sales Specialist (TSS) team, growing market presence in Human Genomics, and winning new accounts. The successful candidate will develop strategic sales plans, expand market reach, drive sales performance, strengthen customer relationships, and demonstrate outstanding leadership. Key responsibilities include implementing commercial strategies, maintaining forecasting processes, working closely with Micro Array business functions, and ensuring comprehensive product knowledge. The ideal candidate will have a Bachelor's Degree in a related field, 10+ years of sales experience, and a proven track record of leading sales teams and driving employee engagement.

Claims Senior Quality & Compliance Advisor, Bodily Injury

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Allstate, a leading Canadian insurer, is seeking a Senior Claims Quality and Compliance Advisor - Bodily Injury. The role involves ensuring adherence to claims department policies, analyzing complex claim data for potential risks, and providing technical coaching to the quality team. The successful candidate will have 5+ years of bodily injury claims experience, extensive regulatory knowledge, and strong communication skills. Allstate offers flexible work arrangements, employee discounts, and a comprehensive retirement savings program.

Support Specialist

Company: Healthfirst

Location: Remote

Posted Jan 22, 2025

The Support Specialist role involves assisting primary care/case managers with non-clinical tasks such as telephonic outreaches, handling member mailings, and managing a caseload. Key responsibilities include conducting outreaches for newly enrolled members, reviewing intake documents, and initiating authorizations in Trucare. The role requires strong communication skills, experience in customer service, and proficiency in Microsoft Office Suite. Preferred qualifications include a related degree, knowledge of medical terminology, and fluency in multiple languages. The position offers competitive compensation and benefits, including medical, dental, and vision coverage, and 401k contributions.

Senior Software Engineer - Driveline

Company: Datadog

Location: New York, NY / Remote

Posted Jan 22, 2025

Datadog is offering a unique opportunity to contribute to one of its most critical platforms, which powers Live Search features for products like Logs Management and APM. The role involves building and operating query execution engines, diving deep into query language design, and working on fault-tolerant, scalable solutions. The company values office culture, offering a hybrid workplace for work-life harmony. The position requires a scientific degree and significant backend programming experience, preferably in Go, Rust, or C++. Benefits include new hire stock equity, professional development, mentorship, and comprehensive global benefits.

Lead Accountant - Investment Accounting and Reporting Remote

Company: GE Aerospace

Location: Boston, MA / Remote

Posted Jan 22, 2025

The job description outlines a role primarily focused on finance and controllership activities, specifically investment accounting and reporting. Key responsibilities include tri-party reconciliation of investments, monitoring of open payables, receivables, and suspense, and execution of internal controls. The role involves collaboration with internal teams and third-party custodians and asset managers. Additional duties encompass supporting other controllership activities, including GAAP and statutory financial reporting. The position requires a Bachelor's Degree in Accounting or Finance, and at least 2-3 years of accounting experience, preferably in the financial services industry with investments experience. Proficiency in financial systems and MS Office is necessary, along with strong communication and problem-solving skills. The base pay range is $95,900.00 - 127,800.00, with potential for an annual discretionary bonus. Benefits include healthcare, retirement plans, and various other perks.

Senior Product and Partnerships Communications Manager - Seattle, WA

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Product & Partnerships Communications Manager. This role involves leading comprehensive communications strategies for product launches, updates, and lifecycle management. The ideal candidate will have 10+ years of experience in communications, public relations, or marketing, with a focus on product communications, partnerships, or B2B communications. They will craft clear, engaging, and persuasive messaging for diverse audiences, position key executives as thought leaders, and collaborate with cross-functional teams. The role offers the opportunity to work in a fast-paced, dynamic startup environment, with a competitive total compensation package and benefits.

Lead Field Engineer - Power Systems

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 22, 2025

GE's Power Conversion business, part of GE Vernova, seeks a Lead Field Service Engineer - Power Systems. The role involves installation, service, and commissioning of power systems, providing technical support, and troubleshooting. The candidate must have 5+ years of relevant experience, be a US citizen eligible for security clearance, and be physically fit for offshore work. A Bachelor's Degree in Electrical Engineering is preferred. The position offers a competitive base pay range of $78-120k, bonuses, and comprehensive benefits. The role is remote and requires access to U.S. export-controlled information.

Sr Manager, Human Predictive Genomics TSS

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Senior Manager, Technical Product Specialist Human Predictive Genomics (HPG). The role involves leading the HPG Technical Sales Specialist (TSS) team, growing market presence in Human Genomics, and winning new accounts. The successful candidate will develop strategic sales plans, expand market reach, drive sales performance, strengthen customer relationships, and demonstrate outstanding leadership. Key responsibilities include implementing commercial strategies, maintaining forecasting processes, working closely with Micro Array business functions, and ensuring comprehensive product knowledge. The ideal candidate will have a Bachelor's Degree in a related field, 10+ years of sales experience, and a proven track record of leading sales teams and driving employee engagement.

Exception Management Analyst

Company: GE Vernova

Location: Remote

Posted Jan 22, 2025

This job position is focused on supporting the governance and risk management function for the GE Vernova enterprise, specifically in Exception Management. The role involves assisting with the development, implementation, and monitoring of governance and risk management exceptions to ensure compliance with relevant laws, regulations, and industry standards. Essential responsibilities include collaborating with internal stakeholders, providing training and guidance on exception management compliance, reviewing and analyzing compliance reports, maintaining knowledge of regulatory requirements, and preparing reports for management. Basic qualifications include a Bachelor's degree in a STEM field and 3+ years of experience in IT governance and compliance, with a preference for Vernova segments/business experience and IT cybersecurity/risk management certifications.

Photographer, ShowingTime+ (Fort Myers, FL)

Company: Zillow

Location: Remote

Posted Jan 22, 2025

ShowingTime+ is hiring experienced part-time photographers for real estate media work. The role involves capturing high-quality photos, videos, drone imagery, and 3D interactive floor plans. Photographers will work 20 hours per week, with potential for full-time employment. They must have advanced photography skills, excellent customer service, and be comfortable working independently. The position requires a valid driver's license, reliable transportation, and the ability to drive longer distances. Zillow Group, the parent company, is committed to fostering an inclusive environment and offers competitive benefits.

Senior Customer Marketing Manager - Localization - (Boston, MA)

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Customer Lifecycle Marketing Manager to internationalize their customer lifecycle program. The role involves designing and implementing region-specific campaigns, optimizing lifecycle journeys, and ensuring compliance with regional regulations. The ideal candidate should have 5+ years of experience in lifecycle marketing, strong project management skills, and a deep understanding of market segmentation and customer journey mapping. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

AI Applied Scientist - PhD Intern, Valuation & Market Dynamics (VMD)

Company: Zillow

Location: Remote

Posted Jan 22, 2025

Zillow AI Team is seeking remote interns for Summer 2025. Interns will have the opportunity to innovate and contribute to key data products and home valuation models, including the Zestimate and ZHVI. The team encourages research and publications, with many past interns publishing at top ML conferences. The role is open to PhD students in computer science, machine learning, economics, or related fields with experience in areas like machine learning, deep learning, geospatial data application, and model explainability.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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