Customer Service Jobs in USA
485,712 open positions · Updated daily
Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.
Billing Platform Product Manager
Company: Vercel
Location: USA
Posted Jan 31, 2025
Vercel is seeking a Billing Platform Product Manager to develop and optimize their billing infrastructure for a diverse customer base. The role involves product and price management, usage and metering, financial operations, enterprise and contract management, and billing customer experience enablement. The ideal candidate should have deep billing expertise, technical depth, a commitment to quick execution, strong influence, and a quantitative background. Vercel offers competitive compensation, inclusive healthcare, learning and growth opportunities, flexible time off, remote work options, and a commitment to fostering an inclusive community.
Senior Accountant
Company: Bluesight
Location: USA
Posted Jan 31, 2025
Bluesight is a high-growth healthcare IT company seeking a Senior Accountant with 4+ years of experience. The role involves managing financial growth, recording transactions, preparing monthly financial reports, and ensuring audit compliance. The company offers a competitive salary, benefits, and a collaborative culture. The ideal candidate is a detail-oriented, flexible, and motivated professional with strong communication skills and experience with NetSuite.
Sr. Cloud Security Engineer
Company: Rackspace
Location: USA
Posted Jan 31, 2025
The job posting is for a Security Engineer III position at Rackspace Technology. The role involves designing, implementing, and managing scalable security solutions in a hosting-based environment. Key responsibilities include leading collaborative design and implementation of solutions for audits, security reviews, and incidents, as well as implementing automated security processes and controls. The ideal candidate should have a Bachelor's degree in computer science or a related field, 7+ years of experience in Information Security, Cybersecurity, or IT, and proficiency in security monitoring and incident response within public cloud environments. Preferred skills include experience with VMWare NSX, proficient business acumen, familiarity with attacker tools, hands-on experience in containerized environments, and DevSecOps experience.
Data Scientist - Inference/Support Products
Company: Airbnb
Location: USA
Posted Jan 31, 2025
Airbnb is seeking a Data Scientist with expertise in causal inference to join their Customer Support Data Science team. The role involves collaborating with cross-functional teams to build scalable systems, personalize customer service offerings, and design interventions for critical challenges. The ideal candidate will have 4+ years of relevant industry experience, strong fluency in Python, SQL, and statistical programming, and a proven ability to communicate effectively. The role is remote-eligible in the US, with occasional work at an Airbnb office possible. Airbnb is committed to diversity and inclusion.
Programmatic Media Specialist
Company: Cendyn
Location: USA
Posted Jan 31, 2025
The Programmatic Media Specialist position is a crucial role in the eCommerce digital marketing department, requiring a strong passion for digital media and advanced programmatic skills. The specialist is responsible for designing, executing, measuring, and optimizing marketing strategies for programmatic campaigns. They will develop audience-centric targeting strategies, manage campaigns, select inventory sources, and optimize performance to meet or exceed KPIs. The ideal candidate should be resourceful, strategic, and analytical, providing innovative recommendations based on trends, market research, and campaign performance data. Key responsibilities include designing and managing display, native, and video campaigns, stewarding campaigns, understanding DSP auction dynamics, managing client budgets, and identifying new audience segments and trends. Requirements include a BA/BS, 2+ years of programmatic campaign management experience, understanding of RTB, DSPs, ad exchanges, and SSPs, and proficiency in Microsoft Office suite. Competencies include managing complex campaigns, understanding tracking and floodlight tags, following team processes, being detail-oriented, self-motivated, and having strong communication skills.
Senior Site Reliability Engineer
Company: ScienceLogic
Location: USA
Posted Jan 31, 2025
ScienceLogic is seeking a Senior Site Reliability Engineer with extensive experience in cloud technologies and automation. The ideal candidate will be responsible for enhancing the company's SaaS infrastructure security protocols, collaborating across the organization, and participating in architecture, security, and operations reviews. They will also lead design reviews, build secure systems, and design, automate, test, and monitor cloud-native technologies. The role involves investigating and resolving issues, identifying and automating measurement of operations SLAs and SLOs, and participating in the on-call rotation. The candidate should have 10+ years of SRE or cloud operations experience, a proven track record in operating production SaaS environments within security standards, and skills in problem-solving, scripting, and cloud automation tools.
Sr. Content Designer
Company: MyFitnessPal
Location: USA
Posted Jan 31, 2025
MyFitnessPal is seeking a Senior Content Designer to support growth and partnerships initiatives. The role involves leading content design and strategy, creating user-friendly experiences, and crafting content for Premium users. The ideal candidate should have 5+ years of experience in content design, UX writing, or content strategy, preferably for native iOS and Android apps. They should be comfortable presenting solutions, writing in Figma, and transforming technical jargon into user-friendly content. Bonus points for experience in the health, wellness, or fitness space. The estimated salary ranges from $120,000 to $150,000, with comprehensive employee benefits.
Senior Content Marketing Manager
Company: ActiveCampaign
Location: USA
Posted Jan 31, 2025
ActiveCampaign is seeking a Senior Content Marketing Manager with 8+ years of marketing experience, 5+ in content marketing, preferably in a high-growth environment. The role involves creating various types of content, collaborating with cross-functional teams, and contributing to organic growth and SEO initiatives. The company offers competitive compensation, comprehensive benefits, and a strong commitment to diversity and inclusion. ActiveCampaign is recognized for its high customer satisfaction rating and is an equal opportunity employer.
Senior Channel Sales Manager (IR, MSP & Cyber Insurance Partners)
Company: Red Canary
Location: USA
Posted Jan 31, 2025
The job posting is for a Senior Channel Sales Manager role at Red Canary, focusing on IR MSP and cyber insurance partners. The role involves recruiting and managing key strategic partners, developing deep relationships with internal and external stakeholders, and executing the channel strategy to drive revenue growth. The ideal candidate should have a successful track record in cybersecurity, 5+ years of channel partner experience, and strong relationships with key partners. The role offers a base salary of $155,400 - $172,900 per year plus commission, with an OTE of $222,000 - $247,000. The application deadline is February 7, 2025.
Tier 1 Support Analyst
Company: Syndigo
Location: USA
Posted Jan 31, 2025
The Tier 1 support analyst role involves providing excellent customer service, managing daily tasks, maintaining product knowledge, and troubleshooting technical issues. The ideal candidate should have 12 years of customer service experience, strong communication skills, and the ability to work independently and as part of a team. They should also be proficient in Microsoft Office and have a positive attitude.
Customer Success Manager
Company: Olo
Location: USA
Posted Jan 31, 2025
Olo is seeking a Customer Success Manager with at least 2 years of relevant experience in customer success, account management, or enterprise sales. The role involves managing a portfolio of 30+ customers, driving product adoption, maintaining customer health metrics, and collaborating with internal teams to identify and drive key goals. The position offers a competitive salary range of $54,500 - $74,100 annually, depending on experience and location, and is eligible for incentive compensation. Olo values diversity and encourages applicants who may not meet every qualification to apply.
Data Engineer
Company: Red Canary
Location: USA
Posted Jan 31, 2025
The Business Data Infrastructure (BDI) Team at Red Canary is the core of their data and analytics ecosystem, ensuring consistent, accurate, and accessible data. They adopt a data product approach, treating datasets and pipelines as standalone assets with clear ownership and quality standards. The Data Engineer role is crucial in designing, building, and maintaining the data infrastructure, enabling departments to leverage reliable datasets for innovation and growth. The role involves building scalable data infrastructure, developing data products, ensuring data quality and governance, collaborating with cross-functional teams, and continuously optimizing for scalability and efficiency.