Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Account Executive AEC

Company: NavVis

Location: USA

Posted Feb 01, 2025

NavVis is seeking an Account Executive for the AEC sector to drive market expansion, manage end-to-end sales, showcase the value proposition of NavVis LX Series, engage and educate clients, and collaborate cross-functionally. The role involves working closely with product engineering and design teams, and requires industry experience, technical acumen, customer focus, travel flexibility, curiosity for technology, and work authorization in the US. NavVis offers a competitive compensation package, flexible working hours, and a commitment to diversity and inclusion.

Lead ServiceNow Developer- Senior Consultant

Company: Dynamo Technologies

Location: USA

Posted Feb 01, 2025

The SWIFT program aims to enhance service delivery, improve code quality, and reduce administrative overhead by integrating, customizing, and developing ICE applications. The Lead ServiceNow Developer role is crucial for deploying ServiceNow solutions, requiring technical expertise, leadership, and strong communication skills. Dynamo, the employer, is a full-lifecycle digital transformation company that values partnerships, boldness, and authenticity, providing top-tier services and exceeding expectations.

Associate Recruiter

Company: brightwheel

Location: USA

Posted Feb 01, 2025

Brightwheel is a globally trusted technology brand in early education, aiming to provide high-quality education for every child. They are a fully remote, diverse team with exceptional investors. The company is seeking an experienced Recruiter to lead full-cycle recruitment for various business roles, focusing on inclusive and equitable hiring practices. The Recruiter will collaborate with business leaders, build strong diverse pipelines, and create an unparalleled candidate experience.

Overlay Sales Specialist – Azure

Company: TTEC Digital

Location: USA

Posted Feb 01, 2025

TTEC Digital is seeking a Sales Specialist for the Azure Overlay position, reporting to the Vice President of Sales for Microsoft. The role involves driving revenue growth, expanding the client base, and partnering with sales teams. The ideal candidate should have 10+ years of enterprise experience, 8+ years in sales or sales leadership, and 8+ years of experience with Azure technology solutions. The position offers a competitive salary, benefits, and an annual incentive program. TTEC Digital is an equal opportunity employer committed to diversity and inclusivity.

Staff Developer - Rails

Company: 1Password

Location: USA

Posted Feb 01, 2025

1Password is seeking a Staff Rails Developer with 7+ years of experience in building and scaling complex SaaS platforms. The ideal candidate will have deep expertise in database architecture, modern Rails frontend tech, and endpoint security. They will play a pivotal role in defining the technical roadmap, leading major architectural decisions, and fostering a culture of technical excellence. The role is fully remote within Canada and the US, with periodic travel for onsites. The annual base salary is between $168000 CAD and $228000 CAD, plus benefits and equity. 1Password offers a supportive, passionate, and collaborative team, with a focus on asynchronous collaboration and a remote-first environment.

Director - Product Led Growth Marketing

Company: G-P

Location: USA

Posted Feb 01, 2025

GP is seeking an experienced Product-Led Growth Marketer to set up the PLG Marketing function, partner with the Product team, and drive customer acquisition and revenue growth through data-driven strategies. The role involves developing comprehensive growth plans, optimizing marketing funnels, and executing impactful campaigns. The ideal candidate should have 5+ years of experience in a PLG role within a B2B SaaS company, strong analytical skills, proficiency in marketing automation tools, and excellent communication skills. The annual gross base salary range is $140,000 - $175,000, plus an annual bonus opportunity. GP values its employees and offers excellent benefits and perks.

Recruiter

Company: User Interviews

Location: USA

Posted Feb 01, 2025

User Interviews is a Series B startup that specializes in participant recruitment and management for user research. They are growing and seeking a Recruiter to join their Talent team. The Recruiter will be responsible for full-cycle recruitment, building talent pipelines, representing the company authentically, collaborating with hiring managers, providing an exceptional candidate experience, optimizing hiring processes, and driving data-driven recruiting. The ideal candidate will have 2+ years of full-cycle high-volume recruiting experience, strong sourcing skills, excellent people skills, and proficiency with ATS tools. The company offers competitive benefits, including a base salary of $80k+, stock options, comprehensive health coverage, and flexible work arrangements.

Senior ServiceNow Applications Developer - Senior Consultant

Company: Dynamo Technologies

Location: USA

Posted Feb 01, 2025

The SWIFT program aims to enhance service delivery, improve code quality, and reduce administrative overhead by integrating, customizing, and developing ICE applications and systems. The Lead ServiceNow Developer will play a crucial role in deploying ServiceNow solutions, requiring strong technical expertise, communication skills, and the ability to work autonomously. The role involves configuring, customizing, and implementing ServiceNow applications, developing advanced scripts, supporting data migration, conducting thorough testing, and troubleshooting technical issues. Dynamo, the company offering this position, is a full-lifecycle digital transformation company committed to providing best-in-class technology and mission support services.

Clinical Research Senior Systems Administrator

Company: TD2

Location: USA

Posted Feb 01, 2025

The company is a leading oncology CRO, dedicated to developing novel treatments for patients. They guide therapies through critical development milestones, combining innovation and expertise. The Senior System Administrator role involves managing CTMS and eTMF systems, ensuring compliance with ICH GCP and regulatory guidelines. The role requires strong leadership, technical skills, and experience in clinical research, preferably in oncology.

Senior Software Engineer, Insurance Engineering - Growth

Company: Airbnb

Location: USA

Posted Feb 01, 2025

The Insurance Engineering team at Airbnb is seeking a talented and diverse software engineer to help expand market share and drive revenue for existing protection products. The role involves working closely with cross-functional teams, driving lead in framework and tooling development, and nurturing a culture of technical quality. The ideal candidate should have a Bachelor's or Master's degree in CS or equivalent, 5+ years of software development experience, proficiency in JVM languages, and experience with frontend and backend development including GraphQL. Prior experience in a startup or fast-paced environment is a plus. The role is remote-eligible and Airbnb is committed to diversity and inclusion.

Senior Product Marketing Manager

Company: Teikametrics

Location: USA

Posted Feb 01, 2025

Teikametrics is seeking a data-driven Senior Product Marketing Manager to enhance the adoption, engagement, and retention of their AI SaaS platforms. The ideal candidate should have strategic thinking, data-driven decision-making skills, and experience in SaaS, adtech, or ecommerce industries. Key responsibilities include GTM strategy development, competitive landscape analysis, customer communication, content creation, customer insights, sales enablement, campaign management, customer journey optimization, content leadership, and stakeholder collaboration. The company offers a competitive benefits package, remote work opportunities, and a flexible work schedule.

Regional Marketing Manager - SLED

Company: Tanium

Location: USA

Posted Feb 01, 2025

Tanium is seeking a Regional Marketing Manager SLED to coordinate territory planning, build marketing events, manage partner strategies, and elevate brand awareness. The ideal candidate should have a BA/BS, 5-7 years of relevant experience, and proven experience with Salesforce and Marketo. They should be a self-starter, strong communicator, and able to travel domestically. Tanium offers a competitive salary, equity awards, and a generous benefits package.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages