Customer Service Jobs in USA
485,712 open positions · Updated daily
Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.
Sr. Technical Support Specialist - Premier
Company: Zapier
Location: USA
Posted Jan 28, 2025
Zapier is a remote-first company seeking a Technical Support Specialist with at least 2 years of experience in SaaS customer support. The role involves helping customers via email or chat, contributing to strategic projects, and writing documentation. Zapier values empathy, accountability, and continuous learning. The company is committed to diversity, inclusion, and equal opportunity employment.
Relationship Manager - Early Stage
Company: Mercury
Location: USA
Posted Jan 28, 2025
Mercury is a financial technology company offering a superior banking platform for businesses, including startups. The company is seeking a Relationship Manager with over 23 years of experience in customer-facing roles, preferably in SaaS or FinTech. The role involves managing a large book of accounts, engaging with early-stage customers, driving product adoption, and ensuring operational efficiency. The successful candidate will act as an internal champion for customers, collaborate cross-functionally, and contribute to shaping core processes and organizational structure. The total rewards package includes a competitive base salary, equity, stock options, and benefits.
DBA
Company: Recharge
Location: USA
Posted Jan 28, 2025
The DBA role involves supporting and maintaining database resources, ensuring they meet business and customer requirements. Responsibilities include focusing on database efficiency and resilience, implementing new technologies, and debugging performance issues. The ideal candidate should have expertise in query performance, proficiency in SQL and Python, experience with cloud platforms, and a passion for learning new technologies. The role requires 4+ years of relevant experience and a Bachelor's degree or equivalent. Compensation is competitive and based on performance, with a hiring range of $112,000 - $140,000 USD in the US and $88,000 - $110,000 CAD in Canada.
Enterprise Customer Success Manager (Salesforce Certified)
Company: Litify
Location: USA
Posted Jan 28, 2025
Litify, a leading legal technology company, is seeking a Customer Success Manager based in the eastern US. The role involves managing a portfolio of client accounts, driving adoption and desired outcomes, and ensuring retention and contract renewal. The ideal candidate should have a Bachelor's degree, technical aptitude, Salesforce Admin Certification, and 2+ years of experience as a Customer Success Manager. The company offers competitive compensation, benefits, and opportunities for growth.
Corporate Recruiter
Company: brightwheel
Location: USA
Posted Jan 28, 2025
Brightwheel is a globally trusted technology brand in early education, aiming to provide high-quality education for every child. They are a fully remote, diverse team with exceptional investors. The company is seeking an experienced Recruiter to lead full-cycle recruitment across various business roles, focusing on inclusive and equitable hiring practices. Brightwheel offers competitive compensation and benefits, emphasizing equity-based compensation and ownership in the company.
Lead Visual UX Designer
Company: Nuna
Location: USA
Posted Jan 28, 2025
Nuna, a company that has established its brand in the B2B space over the last decade, is now in startup mode again. They are developing an innovative new healthcare companion experience to improve outcomes for people with chronic conditions. The Nuna app is their first direct-to-consumer product, aiming to help patients manage their health at home and bridge the gap to their care team. They are seeking a Lead Visual UX Designer to set the bar for visual impact across their products, requiring deep empathy for patient healthcare and wellness journeys. The role involves driving visual design excellence, aligning with Nuna's brand vision, and engaging in the building of a world-class product design team.
Senior DevOps Engineer
Company: Nextech
Location: USA
Posted Jan 28, 2025
Nextech is a leader in specialty healthcare technology solutions, offering an ever-growing team with a commitment to hiring and retaining talent. They invest in employees through competitive pay, generous bonuses, and comprehensive benefits. The Senior DevOps Engineer role focuses on improving infrastructure automation and operations, collaborating with engineering teams, and ensuring operational excellence. The ideal candidate should have 5+ years of DevOps experience, strong understanding of Azure or AWS, and experience with tools like Terraform, Ansible, and Jenkins.
Business Operations
Company: Figma
Location: USA
Posted Jan 28, 2025
Figma is seeking a highly analytical and strategic individual for a full-time role. The role involves identifying, evaluating, and prioritizing new product initiatives, gotomarket strategies, and operational projects. The ideal candidate will have 6+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance analytics, or related fields. They should possess strong analytical expertise, experience building integrated models, and the ability to build relationships and communicate with stakeholders across all levels and functions. Figma values growth and encourages applicants who are smart, curious, and excited to learn and develop their skills.
Customer Onboarding Manager - CASEpeer
Company: AffiniPay
Location: USA
Posted Jan 28, 2025
The Onboarding Manager plays a crucial role in setting up law firms for success by ensuring a smooth transition to AffiniPays case management software, CASEpeer. This role involves building strong customer relationships, providing excellent customer service, and leading others. The ideal candidate should have 2+ years of SaaS Client Success onboarding experience, preferably in the personal injury legal field. They should possess strong communication skills, analytical capabilities, and leadership skills. The position offers a competitive salary between $50,000 and $60,000 annually, with opportunities for overtime. The Onboarding Manager will master the product, prepare and lead customer onboarding, provide proactive outreach, and serve as a brand ambassador.
Account Director
Company: BigCommerce
Location: USA
Posted Jan 28, 2025
BigCommerce is seeking an Account Director with 5+ years of sales experience, particularly in technology sales for a SaaS or eCommerce company. The role involves driving sales revenue through new client acquisition, managing the sales process, and acting as a subject matter expert. The ideal candidate should have excellent communication skills, be tech-savvy, and have a strong understanding of eCommerce and the sales process. They should be able to identify and solve complex problems, provide accurate sales forecasts, and maintain a positive outlook.
Senior Customer Success Manager - Enterprise
Company: 1Password
Location: USA
Posted Jan 28, 2025
1Password is seeking a Senior Customer Success Manager with a proven track record in managing a book of business in a SaaS or tech environment. The role involves guiding enterprise-level teams through their 1Password lifecycle, acting as a customer champion, and influencing processes across the entire Customer Success organization. The individual will work remotely within Canada or the US Eastern Time Zone. The role offers a competitive salary, comprehensive benefits, and opportunities for growth and development. 1Password is committed to fostering an inclusive and equitable workplace, and successful applicants will be required to complete a background check.
Hotel Specialist
Company: Airbnb
Location: USA
Posted Jan 28, 2025
The text describes a job opportunity at Airbnb for a CX Specialist role in the HotelTonight team. The role involves providing exceptional customer support, handling escalated cases with empathy and professionalism, and coaching team members. The ideal candidate should have 2+ years of customer support experience, strong communication skills, and the ability to work in a remote setting. The role is remote-eligible, but the candidate must live in a state where Airbnb has a registered entity. Airbnb is committed to diversity and inclusion, and encourages all qualified individuals to apply.