Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Associate Account Executive - Delphix

Company: Perforce

Location: USA

Posted Jan 24, 2025

Perforce is seeking an Associate Account Executive for the Delphix sales team, based on the West coast. This entry-level role involves learning sales principles, customer acquisition, retention, and administrative tasks. The ideal candidate should have basic CRM software knowledge, strong communication skills, proficiency in Microsoft Office, and 0-2 years of sales experience. The base pay range is $65,000 - $75,000 USD, with eligibility for a Sales Commission Plan.

Software Engineer - Data

Company: Found

Location: USA

Posted Jan 24, 2025

Found is a company building tools for self-employed individuals to automate taxes, expense tracking, and provide security and peace of mind. They are looking for a Data Engineer to scale their data infrastructure, optimize data pipelines, and support decision-making across the organization. The role involves designing, building, and operating large-scale data infrastructure systems, building a data platform as a service, bridging the gap between engineering and analytics, and implementing ETL infrastructures. The ideal candidate has 5+ years of experience in data infrastructure, relational databases, dbt, Airflow, and cloud-native big data infrastructure. Found offers a competitive salary range of $181,000 - $209,000, along with comprehensive benefits and a flexible vacation policy.

Solutions Architect (Managed Services)

Company: phData

Location: USA

Posted Jan 24, 2025

The job posting describes a key role in a Managed Services team, responsible for building and managing data platforms. The role involves operating and managing modern data platforms, providing architectural guidance, and offering thought leadership. The ideal candidate should have strong SQL skills, experience with cloud-native data technologies, and production support experience in large enterprise environments. Preferred experience includes database administration certifications, experience with various data storage and integration technologies, and expertise in workflow management and orchestration. The company offers a remote-first work environment, a collaborative culture, competitive compensation, and opportunities for professional development.

Software Engineer III - Practice Management

Company: Nextech

Location: USA

Posted Jan 24, 2025

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, generous bonuses, and comprehensive benefits. They are committed to diversity and equal opportunity employment. The Software Engineer III role involves designing and developing next-generation software for the Nextech product suite, working in a SCRUM environment, and collaborating with cross-functional teams. The ideal candidate has solid knowledge of C, Angular, and MS SQL, with a minimum of 7+ years of industry experience and experience with CICD, Azure DevOps, and SaaS products. Nextech operates as a remote work organization with a generous total rewards package, including a 401k with employer match, flexible time off, and a wellness program.

Staff Software Engineer - Insurance Engineering

Company: Airbnb

Location: USA

Posted Jan 24, 2025

The Insurance Engineering team at Airbnb is seeking a talented and diverse software engineer to join them in building unique protection programs for hosts and guests. The role involves working on complex systems, driving engineering decisions, and collaborating with cross-functional teams. The ideal candidate should have a strong background in computer science, extensive experience with backend languages, GraphQL, and large-scale applications. They should also have experience in architecting highly available services, working in a service-oriented architecture, and partnering with other leaders in setting product strategy.

Principal UX Researcher

Company: HubSpot

Location: USA

Posted Jan 24, 2025

HubSpot is seeking a Principal UX Researcher with extensive experience in quantitative methods and survey design. The role involves developing and implementing a strategy for measuring customer sentiment, designing and conducting research studies, analyzing data, and communicating insights to stakeholders. The ideal candidate will have deep methodological expertise, strong analytical skills, excellent communication abilities, and a growth mindset.

Tier 3 Integration Specialist - Data Services

Company: Nextech

Location: USA

Posted Jan 24, 2025

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, generous benefits, and a commitment to diversity. They are seeking a Tier III Technical Integration Specialist to provide advanced technical services and support for customers and third-party vendors using Nextech Data Services products. The role involves technical support, customer education, collaboration, technical expertise, and process improvement. Minimum requirements include 4+ years of experience in SaaS B2B APIs and data technologies, strong SQL skills, problem-solving abilities, and a customer-centric approach.

Director of Professional Services

Company: Ottimate

Location: USA

Posted Jan 24, 2025

Ottimate, formerly Plate IQ, is seeking a Director of Professional Services to lead and mentor a high-performing team. The role involves team building, leadership, SOW ownership, project management, optimizing customer time-to-value, and providing product feedback. The ideal candidate should have 7+ years of experience in Professional Services, Customer Success, or a related field, with a focus on complex project management, customer onboarding, and team leadership. Strong technical acumen, project management skills, AP automation expertise, cross-functional collaboration, customer-centric approach, excellent communication, and analytical skills are required. Ottimate values a growth mindset, diversity, and offers competitive benefits including work from home, flexible hours, medical benefits, 401k, paid time off, and annual retreats.

Senior Assessment Content Creator - High School ELA

Company: Khan Academy

Location: USA

Posted Jan 24, 2025

Khan Academy, a nonprofit organization, is seeking a senior assessment content creator with deep knowledge of high school ELA state standards and assessment development best practices. The ideal candidate will contribute to the development of new K12 assessments, ensure alignment with state standards, and collaborate with cross-functional teams. The role offers competitive salaries, ample paid time off, remote-first culture, and the chance to work on high-impact products that are defining the future of education.

Senior Backend Engineer - Cards Experience

Company: Mercury

Location: USA

Posted Jan 24, 2025

The text describes the evolution of global commerce through the introduction of standardized shipping containers, which significantly reduced loading times from weeks to hours. It then transitions to a job description for a software development role focused on improving card issuing and management in the payment technology sector. The ideal candidate should have 4+ years of software development experience, preferably with Haskell, and a strong understanding of product thinking and architectural decisions. The company offers competitive salary and equity ranges, and uses Covey for hiring and promotional processes.

Technology Enablement – OneStream Architect

Company: Riveron

Location: USA

Posted Jan 24, 2025

Riveron is seeking Senior Solution Architects with a proven background in OneStream platform implementation. The role involves collaborating with the team to develop efficient solutions, leading implementation methodologies, and mentoring team members. The ideal candidate should have a deep understanding of corporate finance, strong technical skills, and the ability to work in dynamic environments. Riveron values collaboration, diversity, and client-centric approach, offering growth opportunities and a supportive work environment.

Paid Search & Display Strategy & Execution Director

Company: Obility

Location: USA

Posted Jan 24, 2025

Obility is a fully remote team of 25+ professionals specializing in B2B marketing and lead generation. They offer services such as digital marketing, account management, and performance tracking. The Paid Search & Display Strategy & Execution Director role involves driving industry-leading strategies, managing multiple campaigns, and producing client-facing reports. The ideal candidate should have a degree in Marketing, excellent analytical skills, extensive experience with Google Ads, Microsoft Ads, and other display platforms, and strong communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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