Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Solutions Architect, Enterprise

Company: Stripe

Location: USA

Posted Jan 23, 2025

Stripe is seeking an experienced Solutions Architect to join their team. The role involves building trusted relationships with high-level executives, providing business and technical thought leadership, and driving revenue growth. The ideal candidate should have a successful track record in advising enterprise-grade digital native companies, with deep technical acumen and strong interpersonal skills. The role requires a strategic and creative thinker who can proactively identify challenges and maintain a positive approach. The position involves approximately 25% travel to connect with users and collaborate internally.

Board Certified Behavior Analyst

Company: Child Builders ABA

Location: USA

Posted Jan 23, 2025

The job posting is for a BCBA Assistant Clinical Director position. The role involves leading and overseeing a home-based ABA program, providing clinical supervision to BCBAs and RBTs, and ensuring high-quality care for clients with autism. The ideal candidate should have a Masters degree in ABA, BCBA certification, and at least 3 years of experience in ABA services. Strong leadership, organizational, and communication skills are required. The position offers a competitive salary, comprehensive benefits, and opportunities for professional growth.

Proposal Developer

Company: eClinical Solutions

Location: USA

Posted Jan 23, 2025

eClinical Solutions is a company that assists life sciences organizations globally in expediting clinical development projects through expert data services and the elluminate Clinical Data Cloud. The Proposal Developer role involves creating and updating proposals, RFIs, and other sales documentation. Key tasks include reviewing client documents, drafting proposals, maintaining templates, and utilizing Loopio RFP software. The ideal candidate should have 5+ years of experience in sales/marketing/proposal development, preferably in the CRO/Pharmaceutical field, with knowledge of the drug development process and Loopio software. Strong multitasking, communication, and technical skills are required. eClinical Solutions is a fast-growing company that values diversity and inclusivity, recently winning the 2023 Top Workplaces USA national award.

Senior UX Researcher

Company: Zillow

Location: USA

Posted Jan 24, 2025

The UX Research team at Zillow is a multidisciplinary group that creates useful, usable, and innovative experiences for customers across various platforms. They are seeking a Senior UX Researcher to shape how Zillow uses AI to enhance customer experiences, conduct research, and lead projects. The role involves applying research methods, synthesizing customer needs, and collaborating with cross-disciplinary teams. The ideal candidate has 5+ years of UX research experience, expertise in research design, statistics, and data analysis, and a strong product sense. The position is remote and offers a competitive base salary and equity awards.

Senior Product Manager

Company: Lumivero

Location: USA

Posted Jan 23, 2025

Lumivero is a global team developing data-intelligence software that empowers users to make informed decisions. The product team is responsible for delivering high-quality software products that meet customer needs and drive business growth. As a Senior Product Manager, you will lead cross-functional teams to deliver innovative solutions, develop product strategy, conduct market research, and collaborate on product development. Required skills include proven experience as a Product Manager, understanding of research processes, strong project management skills, effective communication, analytical mindset, and familiarity with Agile methodologies. Benefits include performance-based bonuses, tech stipend, flexible remote work, and opportunities for career advancement.

Senior Product Manager, Communications Platform

Company: Dropbox

Location: USA

Posted Jan 23, 2025

The Senior Product Manager role in the Communications Platform at Dropbox involves enabling teams to create impactful in-app campaigns, emails, and notifications that drive revenue, engagement, and user satisfaction. The role requires shaping the platform's roadmap, identifying opportunities to enhance functionality, and measuring campaign effectiveness. The individual will collaborate with senior leaders, work cross-functionally, and drive meaningful outcomes for Dropbox and its users. Key responsibilities include advocating for the customer, defining product specifications, leading cross-functional teams, leveraging data for informed decisions, managing risks, and upholding company values.

Senior Business Systems Analyst, Sales

Company: Pinterest

Location: USA

Posted Jan 23, 2025

Pinterest is seeking a Salesforce expert with a minimum of 5 years of experience implementing Salesforce solutions and managing a Salesforce org. The ideal candidate should have a strong understanding of core sales and marketing processes, experience in the ads industry, and in-depth knowledge of Salesforce architecture and functionality. The role involves leading the development and implementation of Salesforce solutions, managing Salesforce projects, and working with cross-functional teams. The candidate must have excellent communication, collaboration, and leadership skills, and be able to navigate cross-cultural and cross-functional environments. The role requires in-person collaboration 12 times a quarter and is not eligible for relocation assistance.

Territory Sales Manager

Company: Engage Recruiting

Location: USA

Posted Jan 23, 2025

The company is innovating in healthcare by developing advanced solutions for chronic conditions. They are seeking a Territory Sales Manager to drive sales and market awareness, focusing on healthcare providers, hospitals, and patients. The role involves building and executing a high-growth strategy, engaging with customers, and collaborating with various teams to ensure successful product launches. The ideal candidate should have 3+ years of B2B sales experience, preferably in the medical device industry, and a proven track record in sales. The compensation includes a base pay of $100,000 per year, commission, and stock options, with OTE up to $200,000.

Rockstar Account Manager for Marketing Agency (US)

Company: Bolder&Louder

Location: USA

Posted Jan 24, 2025

The text describes a job opening for an Account Manager at a top-tier disruptive marketing and branding agency based in NYC. The role involves being a trusted ally to clients, leading projects, and being a strategic dynamo. The company offers a work-from-home opportunity with a supportive environment, exceptional growth opportunities, and enormous variety. The ideal candidate thrives in a fast-paced environment, is a self-starter with a Type A personality, and has a passion for marketing and helping businesses succeed. The role requires a Bachelor's degree, minimum of 3 years of experience in account management and marketing, strong organizational skills, and a dedicated professional home office setup.

Senior Sales Consultant - Products - West

Company: Oracle

Location: USA

Posted Jan 24, 2025

Oracle NetSuite, a leading cloud business system, is seeking a Senior Sales Consultant to directly interact with prospective customers, analyze their requirements, configure and demonstrate value-oriented solutions, and enlighten them on potential pathways to success. The role involves providing presales support, needs gathering, requirement analysis, and delivering high-quality presentations and demonstrations. The ideal candidate should have 5+ years of relevant industry experience, strong communication skills, and a proven track record of increasing deal size and accelerating the buying process. Oracle offers a comprehensive benefits package, including medical, dental, vision insurance, short-term and long-term disability, life insurance, 401k savings plan, paid time off, and more.

Business Development Representative

Company: G-P

Location: USA

Posted Jan 24, 2025

The company is seeking a highly motivated and results-driven Business Development Representative. The ideal candidate will prospect and identify potential clients, conduct outbound calls, qualify leads, collaborate with the sales team, maintain CRM records, and meet monthly targets. A bachelor's degree, proven sales experience, strong communication skills, and familiarity with CRM software are preferred. The role offers a competitive salary, excellent benefits, and a collaborative work environment.

Business Development Director, Cardiology

Company: Tempus

Location: USA

Posted Jan 23, 2025

Tempus, a company specializing in precision medicine, is seeking a Business Development Director for their Cardiology team. The role involves driving strategic business collaborations with major healthcare systems and AMCs, creating detailed strategic plans, leading proposal work and contracting, and building relationships with key stakeholders. The ideal candidate should have deep domain knowledge in the Cardiac Devices or Cardiac Software industry, expertise in healthcare with a focus on cardiology and electrophysiology, and experience selling capital and/or software solutions into the healthcare landscape. They should also possess strong communication skills, be proficient in Microsoft Office products, and have experience with Salesforce.com. The role requires frequent travel for meetings, conferences, and business development activities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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