Customer Service Jobs in USA

Positions 485,954 Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Customer Support Manager (Tier 1)

Company: Fortive

Location: USA

Posted Jan 06, 2026

The text describes job responsibilities involving team management, customer support standards, communication protocols, and required qualifications for a leadership role in customer service. It outlines both operational procedures and skill requirements for the position.

Director - Value Based Care Partnerships

Company: iRhythm

Location: USA

Posted Jan 06, 2026

iRhythm seeks a strategic sales leader to drive value-based care initiatives, offering career growth and impactful work in digital health. The role involves enterprise account management, executive engagement, and collaboration across teams with competitive compensation.

Digital Customer Experience Product Owner

Company: Ralliant

Location: USA

Posted Jan 06, 2026

The text describes a product manager's responsibilities involving roadmap refinement, stakeholder collaboration, requirement definition, integration coordination, and KPI tracking in B2B eCommerce platforms. It emphasizes cross-functional leadership, data readiness, and operational excellence in large-scale catalog environments.

Senior Product Designer - Games Developer Ecosystem

Company: Netflix

Location: USA

Posted Jan 06, 2026

The text describes a Senior Product Designer role at Netflix with remote flexibility, competitive compensation, and a supportive work environment. It highlights opportunities to design tools for game developers, collaborate with cross-functional teams, and contribute to global entertainment platforms.

Customer Success - Enterprise

Company: ElevenLabs

Location: USA

Posted Jan 06, 2026

ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on creating accessible audio technologies and offer impactful roles with global opportunities. The job description emphasizes hands-on execution, customer success, and AI-driven outcomes.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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