Customer Service Jobs in USA

Positions 485,954 Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Inside Sales Coordinator

Company: Flex

Location: USA

Posted Dec 23, 2025

This job posting seeks an Inside Sales Coordinator to support sales operations with tasks including managing quotes, processing purchase orders, coordinating shipments, and collaborating with cross-functional teams. The role requires ERP system proficiency and offers benefits like healthcare, retirement plans, and tuition reimbursement.

Service Desk Support

Company: Guidehouse

Location: USA

Posted Dec 23, 2025

This job posting highlights a user support role with opportunities to make an impact through technical initiatives and collaborative problem-solving. The position requires a bachelor's degree or experience, and offers competitive compensation, comprehensive benefits, and career development opportunities. Guidehouse emphasizes a supportive workplace culture and equal opportunity employment.

Customer Support Manager

Company: Sembi

Location: USA

Posted Dec 23, 2025

The job posting outlines a Customer Support Manager role requiring leadership in managing global teams, ensuring customer satisfaction, and driving performance. Qualifications include experience in technical support and collaboration with cross-functional teams. The company emphasizes diversity and equal opportunity.

Claims Team Lead | Auto Property Damage

Company: Sedgwick

Location: USA

Posted Dec 23, 2025

Sedgwick promotes a positive work environment with opportunities for career growth, flexibility, and a caring culture. The role emphasizes leadership, professional development, and collaboration in a globally recognized workplace. Benefits include remote work options, comprehensive benefits, and recognition as a top employer.

Lead UI/UX Designer

Company: labcorp

Location: USA

Posted Dec 23, 2025

This job description outlines a UX design role with responsibilities including creating customer experiences, collaborating with cross-functional teams, and leading design initiatives. It details qualifications, preferred experience, and benefits such as a competitive salary, comprehensive benefits package, and opportunities for professional growth. The position emphasizes a user-centered approach, teamwork, and adaptability in a fast-paced environment.

Salesforce Business Analyst

Company: Guidehouse

Location: USA

Posted Dec 23, 2025

This job posting outlines a Salesforce Consultant role with a competitive salary range of $740,000 to $1240,000. The position requires experience with Salesforce tools and Agile methodologies, while offering comprehensive benefits including medical insurance, retirement plans, and professional development opportunities. Guidehouse emphasizes a supportive workplace and equal opportunity employment.

Forward Deployed Engineer

Company: All Hands AI

Location: USA

Posted Dec 23, 2025

This job posting highlights a ForwardDeployed Engineer role at OpenHands, emphasizing collaboration with customers, technical expertise, and career growth. It outlines competitive compensation, flexible remote work, comprehensive benefits, and a supportive culture focused on innovation and learning.

Senior Full Stack Developer

Company: New Silver

Location: USA

Posted Dec 23, 2025

New Silver seeks a Senior Full Stack Developer to join their innovative fintech team. The role involves building scalable applications, with benefits including remote work, flexible hours, and a fast-paced global environment. The company emphasizes innovation, community impact, and professional growth opportunities.

VP of Strategic Partnerships

Company: Real Time Medical Systems

Location: USA

Posted Dec 23, 2025

This job posting seeks a VP of Strategic Partnerships with a proven track record in sales success and revenue generation through technology partnerships. The role involves maximizing revenue with healthcare systems and organizations, managing complex sales cycles, and building relationships with C-suite executives. Key qualifications include healthcare sales experience, CRM proficiency, and ability to navigate long sales cycles while meeting performance targets.

Asset Management Associate

Company: SunStrong Management, LLC

Location: USA

Posted Dec 23, 2025

This job posting seeks a detail-oriented Asset Management Associate to oversee solar asset portfolios, ensure compliance with financial agreements, and collaborate with internal/external teams. Responsibilities include financial modeling, investor reporting, and project management. Qualifications require financial acumen, experience in renewable energy finance, and proficiency in Excel.

Assistant Director - Data Science, Capacity Modeling

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 23, 2025

This job description outlines a Data Science role at Liberty Mutual involving advanced analytics, modeling, and collaboration with teams. The company emphasizes growth, inclusion, and competitive benefits, with opportunities for impact and professional development.

Sales Development Representative

Company: Inspectiv

Location: USA

Posted Dec 23, 2025

Inspectiv seeks a Sales Development Representative to drive growth through outbound outreach and lead generation. The role offers competitive compensation, remote flexibility, and opportunities to innovate in cybersecurity. The company emphasizes a supportive culture, experienced leadership, and impactful work in securing digital assets.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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