Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Cloud Specialist - Zero Trust Networking

Company: Zscaler

Location: USA

Posted Dec 13, 2024

Zscaler is seeking an experienced Cloud Specialist to join their team in the US West region. The role involves serving as the local technical expert for customers and sales on the topic of ZT Networking for Cloud, presenting to customers on Zero Trust Networking strategy and vision architecture and deployment, leading conversations about industry trends and emerging changes, discussing competitive offers, and leading and supporting customer ProofofValue with SEs. The ideal candidate has a Bachelor's Degree in Computer Science or a related technical field, 5+ years of experience in Product Management, Technical Business Development, and Technical Sales, and working knowledge in security networking and applications across AWS, Azure, and GCP. Preferred qualifications include Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) working knowledge and experience delivering products as cloud-based services. The role offers a salary range of $162,750 - $232,500 USD, competitive benefits, and a commitment to diversity, equity, and inclusion.

Customer Service Representative

Company: Awning

Location: USA

Posted Dec 13, 2024

The Home Depot is seeking a highly skilled Customer Service Representative to join their team. The job involves providing exceptional customer service via phone, email, and chat, and resolving customer issues. The company offers benefits such as a 401k plan, dental insurance, and flexible schedule. They are looking for a passionate individual to deliver exceptional customer experiences in a dynamic work environment.

Senior Game Operations Analyst, Trading Optimization

Company: Prizepicks

Location: USA

Posted Dec 12, 2024

PrizePicks is a fast-growing sports company seeking a detail-oriented individual to enhance customer segmentation and player profiling. The position involves identifying game vulnerabilities, reviewing and profiling members, running analyses on the ruleset structure, and collaborating with analytics to develop optimal trading methods. The ideal candidate should have excellent attention to detail, verbal and written communication skills, and experience in the sports gaming industry.

Director of Business Development

Company: Manaycpa.com

Location: USA

Posted Dec 12, 2024

The text is about Ambrosia Luxury Travel and Dorak USA, two companies specializing in luxury travel to Turkey. They are hiring for a Director of Business Development position to drive business growth in North America. The role requires experience in both luxury travel and group/mass business segments, and the position is remote with travel requirements.

Sales Operations Analyst

Company: Springhealth

Location: USA

Posted Dec 12, 2024

Spring Health is a company with a mission to revolutionize mental healthcare by removing barriers and providing precision mental healthcare. They have partnerships with over 450 companies and have raised capital from prominent investors. The company is currently valued at $33 billion and is looking for a Sales Ops Analyst to create reports, deliver insights, and support the sales team.

Professional Services Consultant- Federal

Company: Cribl

Location: USA

Posted Dec 12, 2024

Cribl is seeking a Professional Services Consultant to help customers extract valuable data from discardable data and uncover more value from their Cribl journey. The role involves demonstrating technical leadership, leading complex customer engagements, and enhancing Cribl's learning ecosystem. The ideal candidate has at least 5 years of hands-on experience in technical consulting or big data analytics, extensive expertise in deploying and managing cloud environments, and proficiency in various big data analytics tools.

Onboarding Manager - Weekday Coverage

Company: Mercury

Location: USA

Posted Dec 12, 2024

Mercury, a financial technology company, is seeking an Onboarding Manager to join their team as they continue to scale. The role involves managing a team of specialists, creating efficient processes, and ensuring the team can adapt to a changing environment. The total rewards package includes base salary, equity, stock options, and benefits.

Senior Kafka Administrator

Company: Softheon

Location: USA

Posted Dec 12, 2024

The text describes a job posting for a Senior Kafka Administrator at Softheon. The ideal candidate will be responsible for managing and troubleshooting Kafka clusters, implementing industry best practices for disaster recovery, monitoring, and securing Kafka environments. The role requires high-level technical expertise in ensuring the stability, security, and efficiency of Kafka environments. The candidate will also collaborate with development teams to optimize Kafka's performance, maintainability, reliability, and scalability. The position offers a comprehensive benefits package, including base compensation up to $130,000, work-from-home options, excellent benefits, and more.

Senior Director, Data Science

Company: Dropbox

Location: USA

Posted Dec 12, 2024

This is a ground floor opportunity for a Senior Director of Data Science to lead a new division at Dropbox, build a data-informed culture, and have a significant impact on key business decisions. The role involves leading a team of top-tier data scientists, partnering with cross-functional leadership, and driving the future direction of the new initiative.

Executive Assistant

Company: Upstart

Location: USA

Posted Dec 12, 2024

Upstart is a leading AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. They have a mission to enable access to effortless credit based on true risk. The company has a remote-friendly work environment with offices in San Mateo, California, Columbus, Ohio, and Austin, Texas. The Administrative Assistant role involves providing vital support to the GM of Servicing and the broader servicing team, ensuring smooth day-to-day operations. The role requires managing complex travel itineraries, handling expense reporting, and supporting onsite planning and execution.

Senior Program Manager

Company: Leadbank

Location: USA

Posted Dec 13, 2024

Lead is a fintech company building banking infrastructure for embedded financial products and services. They operate an FDIC-insured bank with offices in Kansas City, San Francisco, Sunnyvale, and New York City. The company is built for a constantly evolving financial landscape and offers regulatory and technological expertise to help fintech partners scale with compliance and creativity. They are seeking a Senior Program Manager to oversee BaaS partnerships and project management of partner onboarding and oversight.

Senior Product Designer II

Company: Wistia

Location: USA

Posted Dec 12, 2024

Wistia is a video marketing software company that offers a platform for recording videos, hosting webinars, editing, and organizing videos, as well as measuring performance. They are looking for a Senior Product Designer II to lead design for their recording software, which will enable users to record videos remotely with a team or independently, and collect recordings from collaborators. The role involves collaborating with cross-functional teams, shaping the future of the Records product, and upholding values for inclusive design.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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