Customer Service Jobs in USA

485,807 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Engineering Manager - Financial Products

Company: Gusto, Inc.

Location: USA

Posted Nov 10, 2024

Gusto is looking for an Engineering Manager to drive and execute on the platform strategy for their Financial Products organization. The role involves building a robust banking layer, driving user confidence and trust, and contributing to the build of a thriving business.

Product Designer - Data & Reporting

Company: Nextech

Location: USA

Posted Nov 10, 2024

Nextech is a leader in specialty healthcare technology solutions, seeking a Product Designer to design solutions that impact healthcare delivery and create positive outcomes for providers and patients.

Sr. DevOps Engineer II

Company: Perforce

Location: USA

Posted Nov 10, 2024

Perforce is a company that values collaboration, creativity, and wellness. They are looking for a Sr DevOps engineer to design and build a cloud platform for their SaaS product portfolio. The company is proud to work with talented and dedicated people across the globe.

Senior Manager - Sales & Customer Service Analytics

Company: Eventbrite, Inc.

Location: USA

Posted Nov 10, 2024

The job posting is for a Senior Manager Sales and Customer Service Analytics at Eventbrite. The role involves leading a team of SQL analysts, uncovering actionable insights, and driving business decisions. The ideal candidate is a proactive and experienced technical analyst with strong analytical and quantitative skills.

Software Engineer - Platform

Company: Gauntlet

Location: USA

Posted Nov 10, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They publish cutting-edge research and are dedicated to enhancing the industry's understanding of decentralized systems.

Director - Customer Support Engineering

Company: Vercel

Location: USA

Posted Nov 10, 2024

Vercel is seeking an experienced Director for its Customer Support Engineering team in America. The role involves leading two existing teams, building out further to ensure adequate coverage, and delivering exceptional customer experiences. The ideal candidate has experience balancing velocity and quality, working with cross-functional teams, and driving efficiencies.

Account Executive - Laser Scanning

Company: NavVis

Location: USA

Posted Nov 10, 2024

NavVis is a technology-focused company that offers innovative solutions for reality capture and digital factory solutions. The company is looking for a sales representative to own the full sales cycle from lead to close for customers in the AEC, Surveying, and Laser Scanning verticals.

Partnerships and Evaluation Lead

Company: Nava

Location: USA

Posted Nov 10, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services and improve the customer experience. The company is committed to diversity and inclusion and offers a range of benefits to its employees.

Sr. Product Manager - Infrastructure

Company: Pinterest

Location: USA

Posted Nov 10, 2024

The Senior Product Manager role in the Infrastructure organization requires a blend of technical expertise, industry analysis, and stakeholder management to drive innovation and efficiency in the compute infrastructure and efficiency landscape.

Senior Account Executive, New Business

Company: Hootsuite

Location: USA

Posted Nov 10, 2024

Hootsuite is looking for a Senior Account Executive to develop and close new business with large enterprise customers. The role involves managing the proposal and credit review process, delivering sales presentations and product demos, and working with inbound and outbound lead generation teams.

Senior/Principal Product Manager

Company: Stord13

Location: USA

Posted Nov 10, 2024

Stord is a leading commerce enablement provider that offers fulfillment services and technology to help brands sell more, save money, and reduce headaches. The company is looking for a Senior Principal Product Manager to lead the development of its Warehouse Management System (WMS) product.

Enterprise Account Executive

Company: Cymulate

Location: USA

Posted Nov 10, 2024

The job posting is for a sales position at a cybersecurity company. The company is looking for a sales professional with experience in selling cybersecurity solutions to midmarket and enterprise accounts. The job requires the ability to prospect new business opportunities, consistently meet or exceed sales quotas, and develop channel partner relationships. The company offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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