Customer Service Jobs in USA

485,876 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Associate Lead, Fraud Operations Performance

Company: Affirm

Location: USA

Posted Nov 11, 2024

Affirm is a company that is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The company is looking for a Fraud Operations Case Review Team member to provide direct supervision and professional development to a team of FrOps Case Review Team members.

FinOps Architect, Senior Manager Consulting

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is seeking a FinOps Senior Manager Consultant to join their team. The ideal candidate will have a strong background in finance operations and cloud computing, with a focus on optimizing costs and improving financial efficiency within cloud environments.

Principal Customer Success Manager

Company: Agiloft, Inc

Location: USA

Posted Nov 11, 2024

Agiloft is a leading provider of contract lifecycle management software, helping organizations manage contracts from proposal to execution. The company is committed to diversity and inclusion, and offers a range of benefits to its employees.

Mid Market Sales Manager

Company: InvoiceCloud, Inc.

Location: USA

Posted Nov 11, 2024

InvoiceCloud is a leading provider of online bill payment services, offering a competitive benefits program and equal employment opportunities. The company is looking for a MidMarket Sales Manager to oversee a team of Account Executives.

Staff QA Engineer

Company: Assured

Location: USA

Posted Nov 11, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are seeking a Staff QA Engineer to join their team and lead the design and implementation of cutting-edge testing strategies.

Analyst, Data Strategy + Operations

Company: Brightwheel

Location: USA

Posted Nov 11, 2024

The job posting is seeking an Analyst to join the Data Operations team, focusing on driving mission-critical projects, including market sizing, data enrichment, and distribution strategy. The role requires attention to detail, strong organization, internal collaboration, project management, and analytical skills.

Senior Product Designer, Design Systems

Company: Discord

Location: USA

Posted Nov 11, 2024

Discord is a platform used by millions for gaming and socializing. The company is looking for a design system team member to create and maintain a design system for their products. The role requires experience in UX, design systems, and visual design, as well as collaboration and communication skills.

Customer Success Engineer

Company: Cymulate

Location: USA

Posted Nov 11, 2024

The job description is for a Customer Success and Tech Support role at Cymulates. The job involves ensuring customer satisfaction, providing technical support, and aiding in product development. The ideal candidate should have experience in Customer Success and Tech Support, strong analytical and communication skills, and knowledge of IT security products.

Senior Financial Analyst

Company: Tebra

Location: USA

Posted Nov 11, 2024

Tebra is a company that aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. They are looking for an experienced financial analyst to assist and contribute to the overall financial health of the company.

Senior Director of Product Management - Payments and Risk

Company: Upwork

Location: USA

Posted Nov 11, 2024

Upwork is a work marketplace that enables companies and talent to work together, with a focus on trust-driven platform and payments. The company is seeking a Senior Director of Product to lead the strategic direction of payments products and elevate the platform's capabilities.

Senior Product Manager, Growth

Company: EQUIP Health

Location: USA

Posted Nov 11, 2024

EquipEquip is a virtual program helping families recover from eating disorders at home with comprehensive goldstandard care. They are looking for a passionate product manager to help shape Equips patient acquisition and engagement strategy.

Senior Director of Product Marketing and Growth - B2B / Advertising

Company: Mozilla

Location: USA

Posted Nov 11, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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