Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

New Business Commercial Account Executive - Financial Services

Company: GitLab

Location: USA

Posted Dec 05, 2025

The role of a New Business Account Executive at GitLab involves acquiring new logos and expanding market presence in the US. The role requires owning the full sales cycle, building pipeline, executing prospecting activities, and collaborating with various teams. The ideal candidate should have B2B SaaS sales experience, proven track record in greenfield territories, strong discovery and qualification skills, and proficiency with modern sales tech stack.

Field Marketing Associate

Company: Array

Location: USA

Posted Dec 05, 2025

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs deliver consumer products faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or API. The company is remote-first, focused on high-performing individuals, and seeks a Field Marketing Associate to drive top-of-funnel growth and support marketing programs.

Senior DevOps Engineer

Company: SuccessKPI Inc.

Location: USA

Posted Dec 05, 2025

The job description for a Senior DevOps Engineer at SuccessKPI highlights the key responsibilities, required qualifications, and benefits of working for the company. The role involves designing, building, and maintaining cloud-based infrastructure, optimizing CI/CD pipelines, and ensuring automation, reliability, security, and scalability. The company offers a diverse and dynamic culture, opportunities for career growth, and the chance to work with industry experts and leadership to solve customer challenges.

Principal Software Engineer

Company: Twilio

Location: USA

Posted Dec 05, 2025

Twilio is seeking a Software Engineer to join their Conversational AI organization. The role involves developing solutions, designing software, writing maintainable code, and collaborating with the team. The ideal candidate should have 6-10 years of experience, passion for emerging technologies, and strong collaboration skills.

Director of Product - Infrastructure and Developer Productivity

Company: Webflow

Location: USA

Posted Dec 05, 2025

Webflow is building an AI-native Digital Experience Platform and seeking a Director of Product Management for Infrastructure and Developer Productivity. The role involves defining strategy, shaping technical roadmaps, leading teams, establishing success metrics, and championing cross-functional collaboration. Webflow values trust, creativity, and equity, and offers benefits like equity, health coverage, family leave, flexible vacation, wellness support, and a 401k match.

AI Engagement Manager

Company: Runway

Location: USA

Posted Dec 05, 2025

The role is for a highly motivated senior IC to work with Runway's biggest partners, including Fortune 100 companies and Hollywood studios. The role involves owning relationships, identifying new opportunities, developing technical understanding, onboarding partners, providing feedback, and analyzing partnership performance. The ideal candidate has 5+ years of experience in customer-facing roles, has led complex implementations of AI solutions, and possesses exceptional communication and technical skills.

Senior Software Engineer - Developer Productivity

Company: Webflow

Location: USA

Posted Dec 05, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Senior Software Engineer Developer Productivity to join their Developer Productivity Pillar. The role involves driving implementation and maintenance of Webflow's build system, overseeing development environments, defining processes, and mentoring team members. Webflow offers competitive compensation, benefits, and a commitment to building trust, reinventing themselves, delivering with speed and quality, and fostering a culture of ownership and collaboration.

Deal Desk Analyst

Company: Saviynt

Location: USA

Posted Dec 05, 2025

Saviynt is an identity authority platform that provides visibility, control, and intelligence to defend against cyber threats while empowering users. They are seeking a highly skilled Sr Analyst Deal Desk with a strong background in SaaS and Identity Governance and Administration (IGA) to optimize deal structures, mitigate commercial risk, and ensure compliance across the sales cycle. The role requires analytical rigor, commercial acumen, and cross-functional collaboration.

Partner Development Representative (PDR)

Company: Webflow

Location: USA

Posted Dec 05, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Partner Development Representative to expand their global agency ecosystem and drive incremental revenue across segments. The role involves identifying, qualifying, and activating new partners, building relationships, conducting discovery, educating partners, collaborating on campaigns, tracking metrics, streamlining co-selling, sharing insights, and representing Webflow as a brand ambassador.

Fullstack Product Software Engineer - Growth Monetization

Company: Dropbox

Location: USA

Posted Dec 05, 2025

The role of a Product Engineer at Dropbox involves shaping the future of collaboration and file sharing by developing and enhancing Dropbox products. The company is focused on expediting the creation and implementation of AI-enabled products by providing a comprehensive AI technology stack. The job requires excellent problem-solving skills, collaboration with cross-functional teams, and the ability to adapt to a dynamic work environment.

FP&A Analyst - GTM

Company: GitLab

Location: USA

Posted Dec 05, 2025

This job description outlines a Financial Analyst role requiring expertise in financial modeling, data analysis, and cross-functional collaboration. The position involves supporting business teams with forecasting, reporting, and financial insights while using tools like Google Sheets and NetSuite. Key qualifications include financial analysis experience, communication skills, and knowledge of accounting practices.

Senior Manager - Workplace Technology

Company: Mozilla

Location: USA

Posted Dec 05, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and have over 225 million people using their products each month. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people. The role described is part of the IT Function within the broader Mozilla Infrastructure team, supporting ERP Services, Workplace services, ServiceDesk, and OnPrem DC Services across the organization.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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