Customer Service Jobs in USA

Positions 485,954 Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Manager, Software Engineering - Infrastructure

Company: Figma

Location: USA

Posted Dec 11, 2025

This job posting highlights a Leadership role in Figma's Infrastructure organization, emphasizing opportunities to shape future file management systems, collaborate with cross-functional teams, and contribute to global user experiences. The role offers career growth, inclusive culture, and competitive benefits including equity, health benefits, and remote work flexibility.

Strategic Partnership Director

Company: International Medical Group

Location: USA

Posted Dec 10, 2025

IMG seeks a Strategic Partnership Director to drive growth in travel insurance through market insights, partner management, and competitive analysis. The role involves managing digital platforms, enhancing partnerships, and ensuring IMG's competitiveness. Qualifications include a bachelor's degree or experience in travel insurance, digital distribution, and strong analytical skills.

Policy and Reporting Analyst

Company: Evident Change

Location: USA

Posted Dec 10, 2025

This job posting highlights a remote Policy and Reporting Analyst role with competitive compensation, comprehensive benefits, and opportunities for professional growth. The position emphasizes client interaction, data reporting, and problem-solving in a supportive work environment.

Solutions Architect II

Company: ExtraHop

Location: USA

Posted Dec 11, 2025

The ExtraHops Solutions Architecture team emphasizes customer success and tackling complex business/technology challenges across industries. The role involves designing data visualizations, analyzing network topologies, and developing solutions to improve incident response. Required qualifications include cybersecurity experience, networking knowledge, and scripting skills, with a focus on impactful technical and strategic contributions.

Account Executive - Product Sales, Optimized Checkout

Company: Stripe

Location: USA

Posted Dec 11, 2025

Stripe seeks a skilled Account Executive to drive growth of their payment solutions, emphasizing opportunities to impact the global economy and collaborate with cross-functional teams. The role requires expertise in sales, product knowledge, and building relationships with enterprise clients, with a focus on delivering exceptional results in a fast-paced environment.

Lifecycle Marketing Manager

Company: Shippo

Location: USA

Posted Dec 11, 2025

Shippo offers shipping solutions for ecommerce businesses, hiring a Lifecycle Marketing Manager with responsibilities in email campaigns and customer engagement, along with competitive benefits and flexible work arrangements.

Staff Product Designer - New Initiatives

Company: Dropbox

Location: USA

Posted Dec 11, 2025

This job description outlines a Staff Product Designer role at Dropbox, focusing on leading design for CompanyOS, a new AI-native operating system. The position requires collaboration with cross-functional teams, user research, and designing complex workflows. Key qualifications include 10+ years of experience, strong customer focus, and ownership mindset.

Senior Salesforce Administrator

Company: labcorp

Location: USA

Posted Dec 11, 2025

Labcorp is seeking a Senior Salesforce Administrator to join their dynamic team, offering competitive pay, comprehensive benefits, and opportunities to work with cutting-edge technology. The role involves managing CRM systems, collaborating with cross-functional teams, and contributing to innovative healthcare solutions. The company emphasizes work-life balance, global development, and a commitment to improving health through advanced diagnostics and drug development.

Behavioral Health Care Manager

Company: Triplemoon Clinical

Location: USA

Posted Dec 11, 2025

This text describes a behavioral health care manager role emphasizing collaborative care, evidence-based interventions, and patient support. It outlines responsibilities like clinical screening, goal setting, and behavioral interventions, along with qualifications and benefits such as remote work opportunities and professional development.

Principal Statistical Programmer Consultant (Oncology)

Company: ClinChoice

Location: USA

Posted Dec 11, 2025

This job posting seeks a Principal Statistical Programmer Consultant for a global CRO client, highlighting responsibilities in oncology trials, regulatory submissions, and leadership roles. The position emphasizes expertise in SAS, CDISC standards, and cross-functional collaboration. ClinChoice, a 28-year-old CRO, promotes diversity and continuous training, offering a mix of security and career opportunities in a global environment.

Clinical R Programmer (SDTM/ADaM)

Company: ClinChoice

Location: USA

Posted Dec 11, 2025

This job posting seeks a Clinical R Programmer Consultant with expertise in SDTM and ADaM datasets, R programming, and CDISC standards. The role involves collaborating with cross-functional teams, ensuring regulatory compliance, and contributing to automation initiatives. ClinChoice, a global CRO, emphasizes training, diversity, and high-quality clinical development solutions.

Director of Product - Maps

Company: Mapbox

Location: USA

Posted Dec 11, 2025

Mapbox is a leading real-time location platform with 4M developers, offering tools for businesses. The role involves product strategy for maps, focusing on innovation and customer experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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